Professional services stories - Page 13

Customer Science has appointed Chris Borg as partner manager to develop its partner programme and enhance its CX alliance ecosystem from Sydney.

Rising economic pressures drive UK, US and Australian proposal teams to adopt AI, boosting bid quality and revenue despite tougher market conditions.

Ransomware attacks hit a record in Q3 2025 as new alliances broaden targets to sectors like healthcare and critical infrastructure worldwide.

Hitachi Vantara has appointed Dave Wardrop as CTO for Australia and New Zealand to lead technical sales amid growth in data storage and cloud markets.

AI boosts efficiency in professional services, but human expertise and trust remain crucial, driving a new value and pricing model in law and finance.

Experteq has appointed Andre Sabian as Chief Commercial Officer, strengthening its leadership as Pat Murphy prepares to become CEO later this month.

Harvey has opened its first Asia-Pacific office in Sydney to expand AI legal services and hire 15 staff, boosting support for Australian law firms.

Austin Technology has acquired Perth-based Lumity to bolster AI, automation, cloud, and telephony services for Australian businesses, expanding its tech capabilities.

Spotto launches in Australia and New Zealand, using AI to cut Microsoft Azure cloud costs and boost SaaS firms' margins and MSP services.

Alexander PR adopts AI-in-the-loop approach, placing AI within human-led workflows to boost accuracy and creativity while maintaining quality control.

Zoho's ANZ customer base grows 20% with new AI-powered solutions including Zoho Solo and Zoho for Nonprofits, boosting regional impact and innovation.

Appian has appointed Scott Van Valkenburgh as Senior VP to lead global partnerships, aiming to expand its AI-powered automation platform adoption worldwide.

Wiise appoints Sullivan McIntyre as Chief Product Officer to lead AI-driven ERP innovation for Australian and New Zealand SMBs.

Arinco has appointed Dean Oelkers as Queensland Sales Manager to boost growth and strengthen ties with clients and Microsoft across the state.

Cognizant set a GUINNESS WORLD RECORD with 53,199 staff in a global AI hackathon, creating over 30,600 ideas to boost innovation and AI skills.

China-linked hackers MURKY PANDA exploit trusted cloud relationships to conduct cyberespionage against North American government and tech sectors.

FloQast teams up with Deloitte Australia to enhance financial processes using AI, aiming to boost efficiency and accuracy in accounting across industries.

Most Australian SMEs adopt AI tools without strategies, risking missed growth opportunities despite urgent investments and competitive pressures.

Nick Kempt has been appointed Director of Customer Success and Professional Services for Riverbed in the Asia Pacific and Japan region, leading AI-driven customer strategies.

Ransom payments soared to an average of USD $1.13 million in Q2 2025, driven by rising data theft and targeted social engineering attacks, Coveware reports.