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NTT DATA named market shaper in Gartner physical AI
Robotics

NTT DATA named market shaper in Gartner physical AI

The designation highlights a fast-growing industrial AI market as enterprises look for systems that cut defects, downtime and latency.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Google Cloud unveils agent tool for faster AI upgrades
Software-as-a-Service

Google Cloud unveils agent tool for faster AI upgrades

The new workflow could cut model migration from months to hours, easing the testing burden for businesses running multiple AI features.

By Mark Tarre • 3 min read • Last week
AI leaders stress governance & trust as adoption grows
Software-as-a-Service

AI leaders stress governance & trust as adoption grows

Governance concerns are rising as companies embed AI deeper into critical workflows, from factory floors to defence operations and customer service.

By Mark Tarre • 7 min read • Last week
Sprinklr adds AI tools to speed customer responses
Software-as-a-Service

Sprinklr adds AI tools to speed customer responses

Faster real-time responses may help brands cut manual analysis as the new release links customer signals with AI tools across service and marketing.

By Joseph Gabriel Lagonsin • 4 min read • Last week
ARM Hub maps practical AI path for Australian factories
Robotics

ARM Hub maps practical AI path for Australian factories

Australian manufacturers could slash rework and compliance time if they embed AI in daily workflows, UTS-led research says.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Devolutions & Telegraph Ventures back Mizo in AI push
Software-as-a-Service

Devolutions & Telegraph Ventures back Mizo in AI push

The minority stake should help Mizo speed up AI ticket automation for managed service providers seeking to cut frontline support costs and delays.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Cast AI launches Kimchi Coding with production support
Software-as-a-Service

Cast AI launches Kimchi Coding with production support

Enterprises can now run the coding agent with tighter spending caps, data sovereignty controls and production support to curb AI development costs.

By Sean Mitchell • 4 min read • Last week
AnywhereNow puts Tendfor into Microsoft Marketplace
Software-as-a-Service

AnywhereNow puts Tendfor into Microsoft Marketplace

Microsoft customers can now buy a Teams-based contact centre and reception tool through its marketplace, simplifying procurement and deployment.

By Sean Mitchell • 4 min read • This month
Sidetrade wins Hackett innovation award for AI overhaul
DevOps

Sidetrade wins Hackett innovation award for AI overhaul

The award reflects measurable gains from Sidetrade's AI-led redesign, which cut feature delivery from 60 days to three and slashed staffing needs.

By Joseph Gabriel Lagonsin • 5 min read • This month
Applause names Salvi chief executive as AI push grows
Digital Transformation

Applause names Salvi chief executive as AI push grows

The software tester is expanding into agentic AI validation as Aatish Salvi takes over from Chris Malone and Tacita Morway becomes Chief Technology Officer.

By Joseph Gabriel Lagonsin • 4 min read • This month
Finance leaders lose AI gains to verification work
Software-as-a-Service

Finance leaders lose AI gains to verification work

Many finance teams are spending the equivalent of days a week checking AI outputs, wiping out hoped-for productivity gains and slowing adoption.

By Sofiah Nichole Salivio • 4 min read • This month
Grocery marketers struggle as campaign volumes surge
Software-as-a-Service

Grocery marketers struggle as campaign volumes surge

Missed promotion windows are costing grocery retailers up to EUR €50,000 as campaign production outpaces manual workflows.

By Sofiah Nichole Salivio • 4 min read • This month
ManageEngine launches marketplace with 170 extensions
Software-as-a-Service

ManageEngine launches marketplace with 170 extensions

Enterprises can now add more tailored IT tools after the new Marketplace passed 170 extensions and 10,000 downloads worldwide.

By Joseph Gabriel Lagonsin • 3 min read • This month

Stories from Other Regions

Quality assurance stories

Vero Insurance adds AI sentiment checks in New Zealand
Digital Transformation

Vero Insurance adds AI sentiment checks in New Zealand

It will let staff spot complaints and vulnerability in real time, giving Vero earlier warning of customer distress across its New Zealand teams.

By Karen Joy Bacudo • 4 min read • Last week
Crescendo appoints Andy Lee as Chief Executive Officer
Software-as-a-Service

Crescendo appoints Andy Lee as Chief Executive Officer

The move signals a push to win larger enterprise clients as the company seeks to replace fragmented customer service systems with AI-native software.

By Sofiah Nichole Salivio • 4 min read • Last week
NTT Data & Hyster-Yale deploy AI for assembly checks
Digital Transformation

NTT Data & Hyster-Yale deploy AI for assembly checks

Manufacturers are under pressure to catch assembly faults earlier as the on-site system flags missing steps before products move on.

By Mark Tarre • 4 min read • This month
BuildwellAI launches compliance platform for UK construction
Software-as-a-Service

BuildwellAI launches compliance platform for UK construction

UK contractors face heavier safety scrutiny as BuildwellAI's new platform aims to cut record-keeping gaps and defect risks.

By Sean Mitchell • 3 min read • This month