Quality assurance stories

DBS has launched its AI-powered virtual assistant, DBS Joy, for all corporate clients, enhancing 24/7 support and boosting SME customer satisfaction by 23%.

Globant partners with Riot Games to innovate esports fan engagement and AI features for League of Legends and VALORANT in a multi-year deal.

Corsearch’s Revenue Recovery 360 solution helped major brands cut counterfeit activity by 50%, recovering over USD $100 million in lost profits globally.

Generative AI is transforming legal roles in Asia, but the Legal Innovation Asia 2026 report stresses that strong people skills remain crucial for success in the sector.

XYZ Reality has named Anthony Canipa as Vice President of Customer Success, tapping his decade of data centre expertise to enhance client partnerships and project delivery.

Zendesk has been named a Leader in Gartner's 2025 Magic Quadrant for CRM Customer Engagement, praised for its AI-first Resolution Platform.

Manufacturers are boosting quality and efficiency by switching to single-controller systems that streamline complex production and data integration challenges.

Siemens' Expedite - Skills for Industry microcredential has earned ABET recognition, setting a new standard in digital industry workforce development.

XYZ Reality has named Waleed Zafar as Chief Revenue Officer, aiming to boost global growth in construction tech across EMEA, AMER, and APAC regions.

Alexi tops the 2025 Vals Legal AI Report with 80% accuracy, outperforming lawyers and peers in legal AI for research, speed and citation quality.

SYTECH has adopted the new UK Forensic Science Regulator Code, enhancing its digital forensic standards and commitment to quality and compliance.

CommScope and Nokia team up to accelerate and automate FTTH rollouts in APAC using integrated plug-and-play tech and AI-driven network management.

Org Group has taken a minority stake in Irish start-up HappyPath Labs to expand its reach in AI-driven customer experience technology for contact centres.

AI speeds up coding by 63%, but bottlenecks in testing and deployment cause delays, risks, and higher costs, says Harness’s study of 900 developers.

Testlio, Bugcrowd and InnoWave launch Testlio Apex Partner Programme, uniting global experts to enhance software quality assurance in fintech and tech sectors.

UiPath launches new AI automation suite with pre-built solutions and orchestration tools to boost enterprise efficiency and ROI in AI transformation.

SmartBear teams up with Australian firm Adactin to distribute AI-powered software testing tools across Australia, Singapore, Malaysia and India in key sectors.

Diliko has achieved ISO 27001 and 27701 certification for its Agentic AI platform, demonstrating top-tier security and privacy protections across multi-cloud environments.

Wolters Kluwer is advancing AI-driven software to help tax and finance leaders manage complex regulations, boosting business insights and compliance globally.

AI use in software testing has doubled to 60%, but 80% of organisations still lack the expertise needed for effective AI testing management.