CFOtech Australia - Technology news for CFOs & financial decision-makers

Qualtrics stories - Page 4

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Qualtrics partners with IBM to bolster XM platform
Thu, 17th May 2018
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crm
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cx
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martech
Qualtrics and IBM unite to enhance employee experience, transitioning IBM Kenexa users to the Qualtrics XM Platform with integrated IBM Watson technology.
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Qualtrics continues rapid growth across APAC
Tue, 27th Mar 2018
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data analytics
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martech
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planning
Qualtrics has swiftly bolstered its presence in APAC with six new offices and a 100-strong team, serving over 750 clients since 2015.
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5 major CX trends to expect this year - Qualtrics
Mon, 19th Mar 2018
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crm
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data analytics
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cx
Customer experience can make or break a customers loyalty to a brand, which is why Qualtrics has released their 5 expected trends for CX this year.
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Qualtrics launches new partner network to help MSPs expand
Sat, 10th Mar 2018
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crm
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cx
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martech
​Qualtrics has announced its intentions to expand its global ecosystem of partners with a number of partners already onboard.
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Focus on employee training to keep data center operations costs in check
Fri, 9th Feb 2018
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datacentre infrastructure
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power / energy
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deloitte
Brain drain in the IT and data centre industry could be reduced by investing in employee training, according to Schneider Electric.
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How businesses can address low engagement levels in millennial employees
Mon, 4th Dec 2017
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deloitte
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qualtrics
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millennials
Millennials can provide fresh ideas and deliver significant value, so organisations must present opportunities to learn and grow where possible.
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Get it right the first time: Customers want better, faster response to feedback
Tue, 1st Aug 2017
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crm
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cx
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martech
Qualtrics recently surveyed 1,100 respondents from Australia, New Zealand, Hong Kong and Singapore to explore key customer experience trends.
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Qualtrics step up their automated CX solutions game with Qualtrics iQ
Mon, 31st Jul 2017
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crm
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data analytics
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cx
The company says this is the first step in eliminating the need for customer experience analysts and data scientists.
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Qualtrics appoints former SAP EVP to accelerate expansion
Sat, 15th Jul 2017
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sap
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concur
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qualtrics
​Qualtrics recently announced the appointment of John Torrey as head of corporate strategy, corporate development and business development.
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Qualtrics launches new tools to help companies create quality CX programs
Tue, 27th Jun 2017
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crm
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cx
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martech
Qualtrics has enhanced its customer experience management platform to help companies improve their CX programs and drive customer satisfaction.
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Misunderstanding millennials: why businesses need to understand what drives this lucrative market
Tue, 30th May 2017
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digital marketing
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qualtrics
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study
New study dispels myths about millennials, underscoring the need for businesses to grasp their true preferences and habits for market success.
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Qualtrics: Why customer experience management matters
Mon, 1st May 2017
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crm
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cx
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martech
Employees drive experience: Many organisations forget about the impact employee engagement has on the customer experience.
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Qualtrics: Amp up experience management & retain customers
Wed, 26th Apr 2017
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crm
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cx
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martech
Today you must craft your product and pricing long before your customers experience it and if your market is changing, you can’t be the last to know.
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Act fast and make it easy: Getting the most out of feedback for travel organisations
Thu, 20th Apr 2017
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crm
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cx
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martech
A significant proportion of holidaymakers in Australia and New Zealand believe their feedback never reaches anyone who can make a difference.
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Qualtrics attributes rapid growth in JAPAC to market demand
Mon, 5th Dec 2016
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qualtrics
Qualtrics' JAPAC surge driven by soaring market demand, tripling its customer base amid rapid regional expansion and innovation.
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How do millennials perceive women in leadership?
Thu, 10th Nov 2016
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dei
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qualtrics
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esg
It's interesting to see that men who say both sexes aren’t equally effective leaders are more than 3x more likely to say men make the better leaders.
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The six steps to discovering the X factors in the employee experience
Thu, 20th Oct 2016
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digital engagement
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qualtrics
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candidates
Collecting feedback from employees at every stage of their interaction with the business can show the employee experience.
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How to get your execs and staff to embrace customer-centric cultures
Mon, 29th Aug 2016
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crm
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cx
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martech
Customer-centric cultures are the key to competitive advantage, revenue and great experiences, that's what Qualtrics has found.
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The key to success for financial services organisations
Wed, 17th Aug 2016
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fintech
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qualtrics
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banking
Research shows that Australian and New Zealand banks need to focus on customer experience and employee engagement for growth.
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Six tips for developing successful voice of customer programs
Mon, 15th Aug 2016
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crm
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cx
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martech
Customer experience will be more important than price and product as key brand differentiators, according to a report by Walker Information.