CFOtech Australia - Technology news for CFOs & financial decision-makers

Qualtrics stories - Page 4

Gettyimages 615738936

Poor customer experience could cost Aus businesses up to $69bn every year

Thu, 9th Dec 2021
#
crm
#
cx
#
martech
Nearly nine in ten Aussies say they were dissatisfied with their experiences as customers in 2021, according to the Qualtrics 2022 Global Consumer Trends.
Gettyimages 1131542733  1

Qualtrics named Leader for Voice of the Customer by Gartner

Fri, 3rd Dec 2021
#
cx
#
martech
#
open source
Qualtrics has been recognized as a leader in the 2021 Gartner Magic Quadrant for Voice of the Customer, with its CustomerXM platform.
Gettyimages 1284328857

Qualtrics expands ANZ footprint with localised operations

Thu, 23rd Sep 2021
#
crm
#
cx
#
martech
Qualtrics is expanding its public sector operations in Australia and New Zealand, aiming to help governments improve resident and employee experiences.
Gettyimages 1311809380

Qualtrics acquires conversational analytics company Clarabridge for $1.125 billion

Mon, 2nd Aug 2021
#
crm
#
data analytics
#
cx
Qualtrics is set to acquire Clarabridge, a company specialising in omnichannel conversational analytics, in a $1.125 billion stock transaction.
Gettyimages 1209663120

Qualtrics announces ambitious plans for APJ region

Thu, 3rd Jun 2021
#
crm
#
cx
#
martech
Qualtrics plans to hire 1,200 new employees in the Asia Pacific and Japan region, as part of its expansion and investment in the area.
Servicenow

ServiceNow and Qualtrics partner to deliver next-gen customer experiences

Thu, 8th Apr 2021
#
crm
#
cx
#
martech
ServiceNow and Qualtrics have partnered to help companies deliver next-gen experiences, improving productivity and customer loyalty.
Gettyimages 1187918667

Qualtrics promotes ANZ exec to lead APJ business

Tue, 26th May 2020
#
recruitment
#
qualtrics
#
job moves
Brigid Archibald named as new Managing Director for Qualtrics in APJ, replacing Bill McMurray as he moves to Chief Revenue Officer role.
Gettyimages 1137724859

Qualtrics enhances CX insights capabilities

Mon, 18th May 2020
#
crm
#
data analytics
#
cx
CoreXM updates allow businesses to listen and act on the needs of their customers and employees and identify key business drivers.
Gettyimages 1147735379

Qualtrics launches back-to-work solutions to help COVID-19 transition

Thu, 7th May 2020
#
hybrid & remote work
#
wfh
#
qualtrics
Qualtrics has launched four new solutions to help businesses transition employees back into the workplace during the COVID-19 pandemic.
Pwc

PwC joins the Qualtrics Partner Network with renewed focus on customer experience

Thu, 23rd Jan 2020
#
crm
#
cx
#
martech
PwC has partnered with Qualtrics to help businesses measure the impact of customer and employee experience programs. #CX #employeeexperience.
Gettyimages 1027619136

Qualtrics announces raft of experience management solutions

Mon, 16th Dec 2019
#
crm
#
cx
#
martech
The capabilities link all four core experiences of business – customer, employee, product, and brand – together across departments, roles, and teams.
Gettyimages 1040455344

Qualtrics appoints new Australia and New Zealand exec

Mon, 25th Nov 2019
#
data analytics
#
martech
#
cdp
Qualtrics appoints Brigid Archibald as Australia and New Zealand country manager to help deliver superior customer experiences.
Gettyimages 1079939122

Qualtrics extends BrandXM to enable better business-customer relationships

Thu, 7th Nov 2019
#
branding
#
qualtrics
#
ux
Qualtrics enhances BrandXM with social media integration and secure data-sharing to help businesses improve customer relationships and brand experiences.
Gettyimages 1029147444

Qualtrics expands research & strategy team in APJ

Tue, 17th Sep 2019
#
qualtrics
#
r&d
#
experience business
Qualtrics expands its research services and strategy team in APJ, reflecting growing investments and a commitment to delivering top-notch customer experiences.
Gettyimages 1063335104

Qualtrics aims to take 'guesswork' out of customer preferences

Wed, 7th Aug 2019
#
crm
#
cx
#
martech
Qualtrics' Conjoint XM dentifies preferences that consumers have for different features by automating the testing and analysis of various package combinations.
Gettyimages 517497078

Qualtrics invests in Employee Experience in APJ region

Mon, 29th Jul 2019
#
hcm
#
qualtrics
#
ex
The two new senior employees will join the Employee Experience (EX) team in APJ with the focus on expanding the organisation's EX operations in the area.
Gettyimages 941238518

Qualtrics modernises research with latest release

Tue, 2nd Jul 2019
#
api
#
qualtrics
#
modernisation
Qualtrics has unveiled new API-driven survey programming tools for Qualtrics Research Core, simplifying survey design and boosting actionable insights.
Gettyimages 1052976734

Qualtrics grows market share in APJ

Wed, 12th Jun 2019
#
crm
#
cx
#
martech
Qualtrics reaches milestone of 1,000 customers in Asia Pacific and Japan, solidifying its position in the region.
Gettyimages 968108284

Qualtrics launches AI data cleansing tool

Tue, 28th May 2019
#
data analytics
#
martech
#
planning
The aim of the product is to leave businesses with genuine responses and quality data, for example to run more accurate research studies.
Gettyimages 919645730  1

Qualtrics aims to help organisations master experience management

Wed, 22nd May 2019
#
crm
#
cx
#
martech
Qualtrics launches Experience Basecamp, an on-demand platform offering over 60 courses to help organisations master Experience Management (XM) expertise.