Small Business (SMB) stories - Page 12

In 2026, business tech shifts from “digital first” to “frictionless flow”, as connected ecosystems quietly power work across every sector.

UKG appoints veteran HR tech executive Paul Broughton as Asia Pacific managing director to spearhead regional growth and customer expansion.

Australian workplaces brace for 2026 as AI, hybrid models and security demands converge to reshape how, where and why people work.

Cowbell and Zurich roll out Prime One cyber cover for Australian SMEs, targeting firms up to AUD $100 million turnover with rapid broker access.

Airwallex launches an AI assistant in its web app, promising to simplify onboarding and day-to-day finance tasks for multi-currency businesses.

Revolut passes 1m Australian customers and vows nearly AUD $400m investment, stepping up its challenge to local digital banking rivals.

ARM Hub launches Propel-AIR 2.0 with MassRobotics visit, linking Australian startups to Boston mentors, investors and global robotics networks.

Identity Digital names CRO Matt Overman to CRN's 2026 Channel Chiefs list, spotlighting its growing domain partner ecosystem and strategy.

Open ECX wins PEPPOL access point status as the UK edges towards mandatory e-invoicing, expected to be introduced by 2029.

Agencies rush to adopt AI to boost efficiency and margins by 2026, yet many fear churning out low-quality 'slop' that could erode trust.

Most firms suffered AI-linked cyber incidents last year, yet many still rate their security as above average amid a widening skills gap.

As most ransomware strikes after hours, small firms face a costly 3 AM security gap that only round-the-clock MDR can realistically close.

ANZ deploys AI-powered Salesforce CRM across business bank, promising faster service, streamlined workflows and time savings for frontline staff.

Mastercard launches Next Gen fleet payments in Asia Pacific, unifying fuel, EV charging and mobility spend with tighter data controls.

A global “shadow DNS” campaign is hijacking vulnerable Wi‑Fi routers, silently rerouting users' web traffic towards scams and malware.

Genstore launches AI-driven eCommerce platform promising end-to-end shop automation, after beta users processed USD $2.3 million in sales.

Lydian app lets Clover merchants accept crypto from 300+ digital assets at checkout while still being settled in local fiat currency.

Sage adds AI copilots, finance automation and supply chain intelligence to Sage X3, promising faster insight for mid-sized firms.

Avanade has appointed Chris Howarth as CEO, succeeding Rodrigo Caserta, who departs after 11 years to lead SME and channel for Microsoft.

Australian small firms race to use AI in design, but research shows most still insist on human hands to shape trusted, distinctive brands.