Support stories - Page 2

Say goodbye to helpdesk bottlenecks and interminable ticket queues and hello to enhanced productivity across the enterprise.

Kong has launched its Premium Technology Partner Program, collaborating with Traceable and Confluent to enhance API security and data streaming for its clients.

Origina appoints Jay Tuckey as Head of Partnerships for APJ and Corinne Campbell to strengthen SoftwareOne collaboration, driving APAC growth and service excellence.

Cloudbrink has partnered with Girl Power Talk, offering free secure access licenses to teams in 30+ countries, enhancing connectivity in areas with limited infrastructure.

A new Gartner report criticising SOAR systems for high costs and unmet promises has stirred controversy, with Acora defending its approach to optimising SOAR technology.

Zendesk ANZ launches Relay to help businesses send proactive, personalised messages via WhatsApp and SMS, enhancing customer service and boosting sales.

Datacom has been named a strategic partner for Windows 11 in Australia and New Zealand, aiming to help organisations transition before Windows 10 support ends.

Implementing financial wellness programs can help Australian companies save significantly by reducing absenteeism and staff turnover, boosting productivity.

Elastic integrates Elasticsearch Open Inference API with Anthropic's Claude models, enhancing real-time data analysis and AI application efficiency for developers.

Sophos unveils Customer Success initiative to streamline support, offering security resources and educational tools to elevate cybersecurity.

Spinnaker Support launches global third-party support for VMware following Broadcom's acquisition and the shift to a costly subscription model.

A recent survey by Azul reveals that 86% of Oracle Java users are migrating to alternatives due to cost concerns and a shift towards open-source solutions.

Check Point Software Technologies has secured a Leader ranking in the Forrester Wave, highlighting its top-tier mobile security capabilities.

Gallagher Security names Freeway Security Wholesalers lead vendor for their Gallagher SMB solution in Australia, announced at Adelaide's Jarmers Kitchen.

A new report reveals that two-thirds of Australian educators are struggling to implement the nation's Digital Technologies Curriculum, calling for urgent support and action.

Australian workers are embracing AI, with 67% using it weekly and saving at least three hours, finds Freshworks 2024 Global AI Workplace report.

As Australia's mental health crisis worsens, new app SafeWatch empowers therapists with tools for self-care and community support, aiding in their wellbeing.

Unmask the myths of cloud ERP: not just a costly, unreliable, or complex system, but a scalable, secure solution boosting efficiency and growth for all businesses.

BT Group has expanded its strategic partnership with ServiceNow to enhance customer and employee experiences across all units.

Lockeroom Gym partners with Pendula to streamline customer interactions, enhancing the fitness experience for business executives.