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Truecaller joins the GSMA to curb global scam calls
Data Protection

Truecaller joins the GSMA to curb global scam calls

The move gives the caller-ID app a seat in standards talks as operators face mounting pressure to curb cross-border scam calls.

By Sean Mitchell • 3 min read • Wed, 22nd Jul 2026
Broot.ai adds Vonage voice APIs for in-app CRM calling
Software-as-a-Service

Broot.ai adds Vonage voice APIs for in-app CRM calling

Broot.ai has embedded Vonage voice APIs into its CRM, enabling one-click in-app calling, local numbers and unified activity tracking for teams.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 24th Mar 2026
How phone validation turns dead leads into real sales
Customer Relationship Management

How phone validation turns dead leads into real sales

Sales teams waste time on dead numbers; verified phone data turns outreach into real conversations, better leads and higher conversions.

By Edmund Ng • 5 min read • Tue, 24th Feb 2026
Consilium launches UniCRM for contact centre operations
Customer Relationship Management

Consilium launches UniCRM for contact centre operations

Consilium Software has launched UniCRM, a new platform that unifies Help Desk, Collections, and Telemarketing to boost contact centre efficiency and customer experience.

By Kaleah Salmon • 2 min read • Thu, 8th May 2025
Freelance computer security & writing skills surge in Q2 2024
Marketing Technologies

Freelance computer security & writing skills surge in Q2 2024

Demand for freelance computer security, writing, and business skills soared in Q2 2024, per Freelancer.com's Fast 50 Index, defying AI disruption fears.

By Shannon Williams • 3 min read • Tue, 23rd Jul 2024
Known will be recognised at 2023 Asia-Pacific Stevie Awards
Telemarketing

Known will be recognised at 2023 Asia-Pacific Stevie Awards

Known will receive the gold award for innovation in technology development at the 2023 Asia-Pacific Stevie Awards.

By Gaurav Sharma • 3 min read • Thu, 4th May 2023
Singapore's PDPC vows to crack down on telemarketing and spam
Email Security

Singapore's PDPC vows to crack down on telemarketing and spam

Singapore's Personal Data Protection Commission (PDPC) is vowing to better protect consumers from spam and telemarketing messages.

By Sara Barker • 4 min read • Tue, 1st May 2018
Five tips for choosing a telemarketing agency
Outsourcing

Five tips for choosing a telemarketing agency

Outsourcing your telemarketing can save a bundle in staffing costs; so how do you select an agency that will work for you?.

By Staff Writer • 2 min read • Mon, 25th Jun 2012
To telemarket or not to telemarket
Education, Learning & Training

To telemarket or not to telemarket

Online marketing is on the rise, but the personal touch can still be a cost-effective way to produce confirmed results.

By Staff Writer • 3 min read • Mon, 23rd Apr 2012

Stories from Other Regions

Telemarketing stories

UK consumers shun cold calls without trust signals
Customer Experience

UK consumers shun cold calls without trust signals

Most unsolicited business calls now go unanswered as branded caller ID and pre-call messages become key to winning trust, MaxContact found.

By Mark Tarre • 4 min read • Mon, 1st Jun 2026
UK consumers screen calls amid contact centre trust gap
Data Protection

UK consumers screen calls amid contact centre trust gap

Many legitimate calls are being ignored as scam fears and opaque AI use erode trust in contact centres across the UK.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 19th May 2026
Acquirz hires data & AI chief after Marketscan deal
Customer Relationship Management

Acquirz hires data & AI chief after Marketscan deal

The new hires are set to support Acquirz’s expansion after buying Marketscan, with AI and campaign expertise to help scale client services.

By Sofiah Nichole Salivio • 3 min read • Wed, 6th May 2026
Acquirz appoints Vickie Stacey as Data Chief amid rapid growth
Data Analytics

Acquirz appoints Vickie Stacey as Data Chief amid rapid growth

Acquirz appoints Vickie Stacey as Head of Data Operations amid 40% growth and plans to expand team by 33% in Cheltenham's B2B email marketing sector.

By Melvin Hipolito • 3 min read • Thu, 1st May 2025