Trust Stories

Australian Stories

Trust stories

AI delivers measurable gains at Coles, bank & law firm

Australian firms are starting to reap AI gains in productivity and customer service, but trust and pricing models are now under pressure.

By Mark Tarre • 4 min read • 4 days ago

Data Protection

Australia privacy week urges better complaint handling

Only 9% of complainants were satisfied as Australia’s privacy regulator said poor resolution is eroding public trust in data handlers.

By Mark Tarre • 4 min read • This month

Security Operations Centres

Brennan boosts sovereign SOC as demand shifts onshore

Local delivery is helping Brennan lift services revenue by about 20 per cent as government and critical infrastructure buyers seek onshore cyber control.

By Catherine Knowles • 4 min read • Last month

Global Stories

Trust stories

Digital Transformation

AI is compressing legal work but increasing the value of divergence

Law firms risk sounding alike as AI trims routine work, pushing judgement and bespoke advice back to the centre of client value.

By Jamie Ng • 5 min read • Last week

Storage

ESG shifts from reporting to action across industries

Organisations are now being judged on how they act on sustainability, with supply chains, AI infrastructure and hiring all under pressure.

By Kaleah Salmon • 9 min read • Last month

Private Cloud

Kyndryl launches sovereignty services as concerns grow

Executives are increasingly treating sovereignty as an operational risk, with 83% saying concerns have risen over the past year, Kyndryl said.

By Catherine Knowles • 4 min read • Last month

Supply Chain

Trust wins fourth EcoVadis Gold sustainability rating

The result keeps Trust among EcoVadis’s top 5% of assessed companies as buyers demand firmer evidence of supply chain sustainability.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Customer Experience

Trust as a measurable asset for CMOs in the age of AI

As AI floods marketing channels with competent content, CMOs are racing to quantify trust as their scarcest and most valuable asset.

By Geoff Main • 7 min read • Wed, 18th Mar 2026

Stories from Other Regions

Trust stories

Software-as-a-Service

iPayroll warns firms over AI data risks in payroll

Payroll teams face growing privacy risks as software providers increasingly reserve rights to use salary data to train AI models.

By Sofiah Nichole Salivio • 3 min read • 4 days ago

Supply Chain

Audit committees want CFOs to bridge management board

Audit committees now want earlier, clearer updates from finance chiefs as volatility makes late reporting a bigger governance risk.

By Sean Mitchell • 5 min read • This month

Data Protection

Ant International ties sustainability to management pay

Sustainability targets will now affect pay reviews at Ant International, as the payments firm widens internal accountability beyond financial results.

By Joseph Gabriel Lagonsin • 4 min read • This month

DevOps

JFrog unveils Mumbai speaker line-up on AI software risks

Indian firms are moving to tighten software controls as AI agents and code generation raise new security and auditability risks.

By Mark Tarre • 4 min read • This month

Data Protection

HousingAI launches AI knowledge platform for social housing

Housing teams facing tighter compliance checks can use a new tool that cites housing-specific sources to support decisions and inspections.

By Catherine Knowles • 3 min read • This month

Robotics

BSI marks 125 years with digital standards collection

Digital standards are now shaping cloud security, AI governance and connected devices as BSI marks its 125th anniversary.

By Sean Mitchell • 4 min read • Last month

Customer Relationship Management

MSPs see voice as part of wider IT offer, Gamma says

As larger vendors bundle communications with cloud and security, smaller voice specialists face tougher competition and higher support risk.

By Mark Tarre • 4 min read • Last month

Customer Experience

What is a 'Brand' in B2B technology - and how does it drive growth

Strong brand credibility can shorten enterprise sales cycles, lift deal values and cut customer acquisition costs for B2B tech firms.

By Patrick Keenan • 4 min read • Last month

Hyperscale

Canada founders urged to back home team on sovereignty

Canadian startups risk losing critical backing and control as investors and buyers favour foreign tech, panellists warned at CIX Summit.

By Jake MacAndrew • 3 min read • Sat, 28th Mar 2026

Unified Communications

Manchester tech event to focus on AI, trust & risk

Boards face mounting pressure to prove AI and automation improve service, resilience and compliance as Manchester Tech Week opens in Manchester Central.

By Sean Mitchell • 4 min read • Wed, 25th Mar 2026