Voice over Internet Protocol (VoIP) stories - Page 2
In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol
was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced
technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on
the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a
random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video
packets must arrive contiguously or they are garbled. This problem was overcome by various techniques
including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a
call over the internet.
The remote desktop tools most targeted by attackers in the last year
Thu, 2nd May 2024
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malware
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virtualisation
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uc
Virtual Network Computing (VNC) was the most targeted remote desktop tool in the past year, clouds over a new Barracuda data report.
Dropbox unveils new features for remote work, enhances Microsoft integration
Fri, 26th Apr 2024
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uc
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encryption
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hybrid & remote work
Dropbox responds to challenges of remote working with security enhancements, upgrades to Dropbox Replay, and new integrations with Microsoft tools.
Nasuni's new guides assist users with Microsoft Copilot AI integration
Thu, 18th Apr 2024
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uc
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ai
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agentic ai
Nasuni, a hybrid cloud storage firm, has launched guides to help customers use Microsoft Copilot AI with their data sets managed on Nasuni, unlocking increased business insights and revenues.
Qualtrics appoints Gurdeep Singh Pall as AI Strategy President
Thu, 18th Apr 2024
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uc
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cx
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martech
Qualtrics, renowned experience management firm, welcomes Gurdeep Singh Pall as its first-ever President of AI Strategy. The former Microsoft executive will steer the AI-enriched evolution of experience management for customers and employees.
Access4 unveils Flex solution for Microsoft Teams integration
Mon, 15th Apr 2024
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uc
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voip
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contact centre
Access4 has launched its Flex solution for Microsoft Teams, designed to amalgamate advanced and basic user services within one customer tenancy, fostering cost-effectiveness and scalability.
Darktrace shifts to proactive AI strategy to combat rising cyber threats
Tue, 9th Apr 2024
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uc
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email security
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ai security
In response to rising AI-driven cyber threats, Darktrace is repositioning to a platform-based strategy aimed at better equipping businesses to anticipate and counter these advanced cyber attacks.
Parkerville charity embraces digital transformation with RingCentral platform
Tue, 2nd Apr 2024
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crm
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uc
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digital transformation
Parkerville Children and Youth Care transitions to RingCentral's unified communications-as-a-service platform, marking a significant phase in their digital transformation aimed at replacing all IT infrastructure hardware by 2024.
Yealink launches BH70 bluetooth headset for hybrid work
Thu, 28th Mar 2024
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uc
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hybrid & remote work
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headsets
Yealink's BH70, a bluetooth headset tailored for the hybrid workforce, offers seamless connectivity, advanced noise cancellation, and a 35-hour talk time.
PagerDuty launches enterprise Incident Management plan in the Asia-Pacific
Thu, 28th Mar 2024
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uc
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devops
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apm
PagerDuty has launched its enterprise Incident Management solution in Australia, New Zealand, and Asia-Pacific, aimed at streamlining processes, reducing reputational risks, and cutting costs for digital businesses.
Ativa platform chosen by Alianza for Voice Analytics Platform power
Fri, 22nd Mar 2024
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uc
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collaboration
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voip
Alianza, the cloud communications firm, chooses Infovista's Ativa platform to fuel its Voice Analytics Platform, enhancing CSPs understanding of voice traffic through real-time metrics and diagnostics.
LeapXpert reveals Maxen, a GenAI app to boost client communication
Thu, 21st Mar 2024
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uc
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risk & compliance
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genai
LeapXpert introduces GenAI application, Maxen, envisioned to revolutionise client communications and enhance the productivity of relationship managers, with the official launch set in March 2024.
Reveille Software unveils Sentry for Microsoft Teams monitoring
Wed, 13th Mar 2024
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uc
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firewalls
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ecm
Reveille Software launches Reveille Sentry for Microsoft Teams, providing unparalleled visibility into user activity and aiding in the management and security across multiple ECM platforms.
Emerging tech & monitoring gaps plaguing business compliance
Fri, 8th Mar 2024
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uc
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apm
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risk & compliance
Veritas Technologies reports businesses are struggling to modernise their compliance monitoring, failing to routinely incorporate video and monitor off-channel communication, resulting in escalating non-compliance fines.
How to drive a healthy relationship with your work in 2024
Tue, 13th Feb 2024
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uc
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hybrid & remote work
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hp
In 2024, HP's Work Relationship Index illustrates a global work relationship at breaking point, highlighting the need for flexible workspaces, correct technology, and emotionally intelligent leadership.
Dell launches AI-powered intelligent headsets for hybrid work
Thu, 1st Feb 2024
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uc
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network infrastructure
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hcm
Dell Technologies unveils new intelligent headsets equipped with advanced AI technology, enhancing productivity and communication in the evolving landscape of hybrid work.
A new kind of PC is coming: From personal computer to innovation enabler
Wed, 24th Jan 2024
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uc
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endpoint protection
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hybrid cloud
Generative AI is transforming personal computers (PCs) from mere consumer technology to platforms for innovation, set to revolutionise the way we live and work.
Virsae launches AI-powered service management for Microsoft Teams on Azure
Tue, 23rd Jan 2024
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uc
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cx
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martech
Virsae launches its AI-driven 'Virsae Service Management for Microsoft Teams' on the Microsoft Azure Marketplace, aiming to optimise performance across XCaaS platforms, including WFH environments.
LINX expands Azure Peering partnership with Microsoft in US
Thu, 4th Jan 2024
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uc
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datacentre infrastructure
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microsoft
The London Internet Exchange (LINX) has expanded its US partnership with Microsoft, launching Azure Peering Service at LINX NoVA for enhanced public Microsoft cloud services connectivity.
Mesh Ai debuts Simpatico Teams, an AI-powered Australian first
Thu, 14th Dec 2023
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uc
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ai
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agentic ai
Mesh AI introduces Simpatico Teams, Australia's inaugural AI-powered tool aiding in managing mental health at workplaces.
Tollring to launch AI-powered cloud call recording solution, Record AI
Thu, 14th Dec 2023
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uc
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data analytics
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cx
Tollring unveils cloud-based AI call recording service, Record AI, targeting all organisation users from January 2024.