Zoho stories
Marketers can now run email, SMS and WhatsApp from one workflow as Zoho also adds AI agent controls, while paid plans still start at $4 a month.
Australian sales teams face closer scrutiny over automated calls as monday.com rolls out a voice AI platform built for lead qualification and handovers.
Adelaide is now the centre of Zoho's Australian operations, after the software group doubled local staff as revenue and customers climbed.
Demand from advisers and fractional finance chiefs has prompted the London-based lender to start targeting American firms after deploying more than £30 million in Europe.
Businesses can now let AI agents query company data with more context, as Zoho Analytics gains semantic and ontology layers plus workflow tools.
Enterprises can now add more tailored IT tools after the new Marketplace passed 170 extensions and 10,000 downloads worldwide.
The move should cut AI inference costs for Zoho while giving the software group tighter control over data, power use and its infrastructure stack.
The in-house platform is meant to lower AI inference bills by 20-30% and trim data-centre power use as Zoho tightens control over its stack.
Attendance will be free as ITCON 2026 seeks to help firms tackle rising complexity, security gaps and brittle systems.
The move gives IT teams autonomous agents for service desks, security and endpoint work, while ManageEngine says customer data stays private.
More than half of small and medium-sized firms in Australia and New Zealand have no dedicated security team, leaving them exposed to cyberattacks.
Canadian firms are still exposed by weak identity controls, despite reporting slightly fewer cyberattacks than the global average.
Zoho Canada's Gary Yorke says municipalities need departments to share a directory and data infrastructure to make AI work for residents.
Ireland is becoming a bigger profit engine for ManageEngine as the software group targets a 25% rise in local customers over two years.
Customers now get faster follow-up on currency and remittance enquiries as GlobalPay links 12 channels with sales tools on one platform.
Enterprises could gain a single route to cloud modernisation, as the deal pairs consulting with software amid tighter data-residency rules and AI ambitions.
Zoho unveils Nathu La, its first in-house server, deepening vertical integration from software to silicon in a global sovereignty push.
Lower power use and total cost of ownership are central to Zoho's new server, aimed at cutting AI inference costs and tightening data control.
Businesses can now handle refunds, payment links and transaction checks in Zoho Payments through AI prompts, via an open protocol linking chat tools.
AI security optimism is running ahead of readiness, as most Canadian organisations still lack zero trust and full access visibility.