Stories by Jeremy Thomas
Why New Zealand financial services providers must modernise their operations in FY2026
3 days ago
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cx
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martech
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modernisation
New Zealand financial firms must modernise outdated systems in FY2026 to meet rising customer demands and avoid losing market share.
ANZ banks tackle legacy systems with modernisation push
Tue, 11th Mar 2025
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digital transformation
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ict
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modernisation
Australian and New Zealand banks are investing billions in ICT, but the challenge remains: how to ensure these funds translate into tangible business value.
Winning customer loyalty is a marathon, not a sprint
Fri, 1st Nov 2024
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digital transformation
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fintech
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cx
As the race for customer loyalty intensifies, Australian and New Zealand banks must modernise rapidly to meet soaring digital expectations.