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'Connectivity' to play greater role in future resilience of companies — IDC
Digital Transformation

'Connectivity' to play greater role in future resilience of companies — IDC

Connectivity will play an increasingly important role in organizations' resilience as the consequences of COVID-19 persist, according to IDC.

By Staff Writer • 3 min read • Thu, 1st Apr 2021
Bank Australia rolls out voice biometrics designed by Nuance
Unified Communications

Bank Australia rolls out voice biometrics designed by Nuance

After a successful test rollout at the end of 2020, the bank is now offering voice-based biometric protection to all customers.

By Staff Writer • 2 min read • Thu, 1st Apr 2021
ActiveCampaign adds CX integrations for Facebook, Microsoft, Twilio, and Zendesk
Customer Relationship Management

ActiveCampaign adds CX integrations for Facebook, Microsoft, Twilio, and Zendesk

The new integrations are designed to assist organisations with customer data syncing and strategic decision-making.

By Staff Writer • 2 min read • Thu, 1st Apr 2021
Cohesity's valuation shoots up
Multi-cloud

Cohesity's valuation shoots up

The data management organisation is now worth US$3.7 billion — an increase of $1.2 billion over the last 12 months.

By Staff Writer • 3 min read • Thu, 1st Apr 2021
Meniga partners with Visa to accelerate expansion in APAC
Fintech

Meniga partners with Visa to accelerate expansion in APAC

Meniga partners with Visa to expand in APAC region, joining Visa Ready Program and gaining certified Fintech Enablement partner status.

By Staff Writer • 2 min read • Thu, 1st Apr 2021
Cloudera launches enterprise data platform on Google Cloud
Data Analytics

Cloudera launches enterprise data platform on Google Cloud

Cloudera partners with Google Cloud to launch its enterprise cloud and data analytics platform, offering global scalability.

By Staff Writer • 2 min read • Thu, 1st Apr 2021
Cloud applications main focus for post-pandemic investment - Frost & Sullivan
Digital Transformation

Cloud applications main focus for post-pandemic investment - Frost & Sullivan

COVID-19 challenges are the top priority for businesses in 2021, followed by improving customer experience and operational efficiencies, says study.

By Shannon Williams • 3 min read • Wed, 31st Mar 2021
Adobe appoints Bank of Queensland chairman to International Advisory Board
Customer Relationship Management

Adobe appoints Bank of Queensland chairman to International Advisory Board

The International Advisory Board will help customers to navigate disruption and set digital transformation strategies for success in customer experience.

By Sara Barker • 3 min read • Wed, 31st Mar 2021
Identity in the age of eKYC & digital onboarding journeys
Open source

Identity in the age of eKYC & digital onboarding journeys

Organisations are increasingly using digital identity verification and biometrics to streamline the onboarding process and enhance customer experience.

By Sara Barker • 4 min read • Wed, 31st Mar 2021
How to achieve technology-fuelled growth with finance
Semiconductors

How to achieve technology-fuelled growth with finance

2020 highlighted the reliance on technology in business, so leverage it to your advantage. Here's how to achieve tech-fuelled growth and fund it properly.

By Staff Writer • 4 min read • Wed, 31st Mar 2021
Poly ANZ on working from anywhere: Tips and tricks from industry experts
Unified Communications

Poly ANZ on working from anywhere: Tips and tricks from industry experts

Poly releases the fourth episode of ANZ Stories, featuring work-from-anywhere tips and the importance of high-quality devices for seamless home workplaces.

By Sara Barker • 4 min read • Wed, 31st Mar 2021
Payment errors cost ANZ organisations millions of dollars
Fintech

Payment errors cost ANZ organisations millions of dollars

Profectus has recovered $120 million from transaction errors in recent years, and most of these were due to human error.

By Staff Writer • 3 min read • Wed, 31st Mar 2021
FrankieOne to build Westpac's BaaS identity infrastructure
Fintech

FrankieOne to build Westpac's BaaS identity infrastructure

Melbourne-based FrankieOne will build Westpac's identity infrastructure for its new BaaS platform, set to launch in mid-2021.

By Staff Writer • 3 min read • Tue, 30th Mar 2021
What to know before engaging an ERP support provider
Enterprise Resource Planning

What to know before engaging an ERP support provider

Choosing the right ERP support provider is crucial for companies. Here are four questions to ask when evaluating potential partners.

By Michael Whittaker • 4 min read • Tue, 30th Mar 2021
One in four Australian businesses now 'cashless', according to Square report
Fintech

One in four Australian businesses now 'cashless', according to Square report

1 in 4 Australian businesses are going cashless as consumers opt for contactless payments during the COVID-19 pandemic, says Square report.

By Sara Barker • 3 min read • Tue, 30th Mar 2021
Micro Focus names Kmart Australia as winner of DX innovation award
Digital Transformation

Micro Focus names Kmart Australia as winner of DX innovation award

Kmart has been awarded the Digital Transformation Innovation Award at Micro Focus Universe 2021 for its exceptional digital strategies.

By Staff Writer • 2 min read • Mon, 29th Mar 2021
APAC financial firms bite down as crime compliance costs rise
Fintech

APAC financial firms bite down as crime compliance costs rise

The total projected cost of financial crime compliance within Asia Pacific firms reached US$12.06 billion, according to a new report.

By Staff Writer • 2 min read • Mon, 29th Mar 2021
NEC introduces UNIVERGE BLUE CONNECT UC portfolio to Australian businesses
Unified Communications

NEC introduces UNIVERGE BLUE CONNECT UC portfolio to Australian businesses

NEC Australia launches UNIVERGE BLUE CONNECT, a UCaaS platform designed to support hybrid working and distributed workforces.

By Sara Barker • 3 min read • Fri, 26th Mar 2021
The importance of AI to modern observability
Digital Transformation

The importance of AI to modern observability

Artificial intelligence is crucial for modern observability, managing variables, proactive decision making, and complementing human expertise.

By Jill Macmurchy • 3 min read • Fri, 26th Mar 2021