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BlackLine recognised as leader in I2C & R2R by ISG

Wed, 15th May 2024

BlackLine has been recognised as a leader in two categories – Invoice to Cash (I2C) and Record to Report (R2R) – in the latest Provider Lens study by global technology research and advisory firm Information Services Group (ISG). The report evaluates the capabilities of 22 providers across two quadrants, and BlackLine is the only one to emerge as a frontrunner in both domains.

The categories of I2C and R2R cover crucial aspects of finance and accounting (F&A) operations. The I2C domain includes platforms that offer entire accounts receivable spectrum functionality. These leverage advanced technology such as AI and robotic process automation to revolutionise business approaches to receivables. Crucial features include enabling decision-making with predictive analytics, optimising customer payment behaviours, and ensuring seamless cash flow management.

The R2R category includes providers that cover the entire financial recording and reporting process, right from the initial recording of transactions to delivering financial insights. These platforms serve as strategic tools for financial management, rather than just vehicles for financial recordkeeping and reporting.

ISG analyst and lead author of the report, Gaurang Pagdi, highlighted the importance of F&A platforms. He stated, "The emergence of F&A platforms stands at the forefront of innovation, indicating a transformation in how businesses manage their fiscal operations." As organisations navigate an intricate financial environment plagued by global economic swings, stringent regulatory requirements, and a push for transparency, these platforms have become essential.

Pagdi also commented specifically on BlackLine's contributions to modernising traditional finance operations. "BlackLine's extended F&A ecosystem enables the modernisation of traditional finance operations by delivering cohesive solutions that span critical functions. Its unified I2C platform streamlines invoicing and collections, enhancing cash flow and customer relations. The comprehensive R2R processes automate and refine financial reporting, ensuring accuracy and compliance. This holistic approach not only elevates operational efficiency but also empowers businesses with real-time insights for strategic decision-making, fostering sustainable growth."

ISG Provider Lens reports combine empirical, data-driven research and market analysis with the practical experience and observations of ISG's worldwide advisory team. The evaluations also feature customer experience data. This data measures actual enterprise experience with provider services and solutions based on ISG's continuous customer experience research.

As a reminder, BlackLine helps companies transform their traditional manual accounting and finance processes through its market-leading cloud platform and customer service. The company's platform unifies data and processes, automates repetitive work, and drives accountability through visibility. Today, over 4,400 customers trust BlackLine to assist them in achieving faster, complete, and accurate results within their financial operations.

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