AI Adoption stories
Mid-sized service teams could cut manual work as the new tools automate requests end to end, amid rising competition in workplace AI.
Governance is lagging as Australian firms race ahead with AI, leaving many exposed to control and readiness gaps, a new study finds.
Banks could cut compliance review workloads by 77% as Smarsh rolls out AWS-backed AI tools that regulators can still audit.
The recognition boosts its credibility with banks and energy clients, as regulated industries demand AI tools that can be explained, controlled and audited.
AWS CEO Matt Garman says enterprise AI is moving into production as more organisations report measurable returns on investment.
Its founders say the consultancy has avoided redundancies and kept growth lean, even as demand for AI transformation rises across the region.
Australian marketers are turning to agentic AI to keep pace with fragmented customer journeys and rising demand for personalised content.
Many firms are failing to turn AI spending into returns, as Quanton opens in Australia to help clients scale deployments and change management.
Enterprise contact centres are facing tougher scrutiny over AI voice quality and provenance, with Voices betting on consented talent and governance.
Most firms are unprepared for AI-driven infrastructure risk, as Spacelift found only 19% have the governance needed to curb incidents.
Enterprise security teams are being pushed to track what AI agents can access and do across apps, identities and workflows before data is exposed.
The funding will help banks and insurers automate lending, claims and onboarding while keeping AI decisions auditable and compliant.
The move aims to speed up repetitive audit tasks for nearly 85,000 professionals while keeping final judgements with human reviewers.
Bad AI hires are now feeding costly mistakes, with US employers hit far more often than UK counterparts, a survey shows.
Marketers are increasingly worried that AI answer engines are shaping first impressions before customers reach their websites.
Enterprises across Asia may move faster from AI pilots to production, as the deal targets scalable deployment in ASEAN, Japan and South Korea.
The certifications may help reassure UK customers and public-sector buyers as cyber breaches remain widespread and scrutiny of suppliers intensifies.
AI use is spreading across Canadian business, with AWS Canada saying 65% now use it, mostly for routine workflow and content tasks.
Direct-to-consumer rivals are intensifying pressure on agencies as carriers still lack market intelligence on where business is shifting.
Businesses face growing pressure to keep AI data and costs in-house, as CTI Digital tests a private platform for employees in Manchester.