Communication stories - Page 12
New tools for Zoho Desk revealed for global market
Tue, 20th Dec 2022
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crm
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cx
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martech
These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.
Motorola Solutions helps Tasmanians report crime
Thu, 15th Dec 2022
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cybersecurity
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motorola solutions
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crimeware
The new technology will allow Tasmanian citizens to quickly and safely share crime-related information with police.
5G: Revolution not evolution
Wed, 30th Nov 2022
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uc
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datacentre infrastructure
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5g & beyond
The characteristics of 5G mean that the technology complements Wi-Fi very well, and true Interoperability with Wi-Fi can help drive better business outcomes.
Exclusive: IPI edges out competition with compliance solutions
Wed, 23rd Nov 2022
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risk & compliance
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hybrid & remote work
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cloud services
IPI is a people- and purpose-led business, and with 21 years in the industry, it's not hard to see why their solutions and expertise are highly sought after.
BlackBerry SecuSUITE expands partner network in Asia Pacific
Wed, 23rd Nov 2022
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data protection
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partner programmes
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supply chain
New partners offer BlackBerrys' anti-eavesdropping technology to protect real-time communications for customers across the region.
Zoom rolls out updates and innovations at flagship conference
Fri, 18th Nov 2022
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productivity
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modernisation
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zoom
Most notably, Zoom underscored the next step in its platform evolution with the beta launch of new product productivity tools: Zoom Mail and Calendar.
Zoom successfully completes IRAP Security Assessment
Mon, 14th Nov 2022
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risk & compliance
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cybersecurity
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healthtech
The IRAP is an information security requirements program developed by the Australia Signals Directorate (ASD).
ServiceNow and Zoom expand ongoing partnership
Thu, 10th Nov 2022
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hybrid & remote work
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servicenow
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wfh
ServiceNow and Zoom have expanded their partnership to offer better connectivity and collaboration solutions for customers.
Video: 10 Minute IT Jams - An update from Sennheiser
Thu, 27th Oct 2022
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uc
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digital entertainment
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hybrid & remote work
Jason Grbevski joins us to discuss how the company is working within the business and education communication markets.
Fraud and inefficiencies to cost CPaaS $1.4 billion by 2026
Fri, 21st Oct 2022
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paas
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iaas
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cloud services
New research reveals that fighting fraud and achieving consolidation as the top challenges for CPaaS providers.
Callroute and Coolwave team up to deliver global SIP solutions
Wed, 12th Oct 2022
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uc
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partner programmes
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contact centre
Callroute has partnered with Coolwave Communications to automate the provisioning of cloud telephony services across UCaaS and CCaaS platforms.
WyreStorm unveils new video bars and an HD video system
Fri, 16th Sep 2022
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ai
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hd
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av
WyreStorm has released new products, including two video bars and a high-definition (HD) video system, to improve customers' audio and video experience.
Kacific partners with Vodafone PNG for mobile satellite deployment
Fri, 26th Aug 2022
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spacetech
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vodafone
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kacific
Kacific has partnered with Vodafone PNG to deploy the satellite operator's Mobile Backhaul services in the remote region.
Evergreen Shipping Agency rolls out Avaya Cloud Office
Wed, 24th Aug 2022
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crm
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uc
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cx
Evergreen Shipping Agency has achieved record employee engagement and customer service availability through remote work enabled by Avaya technology.
Logicalis assists Western Health Victoria with Active Directory move
Tue, 23rd Aug 2022
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iam
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supply chain
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cybersecurity
Western Health Victoria has partnered with Logicalis Australia to rebuild its Active Directory, enhancing its digital workplace and healthcare solutions.
Gold Coast private hospital improves comms with Alcatel-Lucent Enterprise solutions
Tue, 16th Aug 2022
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uc
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healthtech
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cloud services
Alcatel-Lucent Enterprise helps Australian healthcare provider Ramsay Health Care improve communication and patient care with innovative technology solutions.
Motorola acquires radio comms provider Barrett Communications
Tue, 16th Aug 2022
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radio
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motorola solutions
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modernisation
Motorola Solutions says the two companies are united in delivering vital communications that organisations worldwide depend on.
Scope Australia selects NICE CXone platform to streamline operations
Fri, 12th Aug 2022
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crm
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uc
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data analytics
One of Australia's largest providers of disability support services, has chosen the NICE CXone platform to help streamline its contact centre operations.
Spectralink DECT devices now integrated with Microsoft Teams SIP Gateway
Tue, 9th Aug 2022
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uc
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healthtech
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microsoft
Spectralink DECT devices are now integrated with Microsoft Teams SIP Gateway to help create better results for business-critical frontline workers.
Infobip's SMS and WhatsApp services are now available through Microsoft
Fri, 22nd Jul 2022
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uc
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open source
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microsoft
Infobip has integrated its WhatsApp and SMS channels through Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Marketing.