Communication stories - Page 13

8x8 CPaaS can now deliver no-code functionality that can enable enterprises to further create better customer experiences, the company says.

Why it's time to upgrade your communication system - the success stories and the cash incentives currently available to you.

Returning to the office post-pandemic? Here are three key considerations for managing the new hybrid workforce.

Zoom hires Greg Tomb as new president, bringing over 20 years of experience from Google Cloud; will oversee go-to-market strategy and revenue efforts.

Finance functions and leaders have marked 2022 down as a year for process improvement, writes Servicely's founder and CEO Dion Williams.

Telecoms fraud is a growing concern as cybercriminals use advanced technology to outpace anti-fraud solutions. Measures are being taken to minimize the threats.

Symbio has recently announced the consolidation of its international business (TNZI) under the Symbio brand to support its Asia Pacific expansion strategy.

Remote working has highlighted the need for digital transformation in organizations, offering stability, resilience, and flexibility for the future.

South Australia's first state satellite has successfully completed the Critical Design Review (CDR), moving it closer to providing tangible data solutions.

NICE's CXone platform is successfully implemented by Regional Bank Australia, streamlining contact centre operations and supporting branches.

Global remote work is helping businesses expand into new markets. Speaking to customers in their native language is key to success.

S-NET Communications, a provider of cloud-based business communications and networking solutions, has expanded its partnership with SASE leader Versa Networks.

TeleGeography's global study reveals that the cost of SD-WAN has fallen significantly, driving a change in user preferences for monitoring features.

Avaya and Alcatel-Lucent Enterprise announce a strategic partnership to accelerate customers transformations to the cloud.

It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?.

Automation of manual processes can streamline business operations, eliminate errors, and free up staff for growth activities.

Telcos need to focus on the human experience, not just customer experience, to drive innovation and loyalty in the digital age.

Are you pressed to meet higher growth targets, needing more business opportunities but hampered by shrinking operational budgets?.

Jabra's managing director ANZ, David Piggott, discusses the importance of quality communication technology in our first IT Jam. #TechDay.

Fortinet has provided the island nation of Niue with a range of cybersecurity solutions in an effort to increase network communications among residents.