Consumer Trust stories - Page 2
Why Australian superannuation funds need to prioritise security for their customers with strong MFA
Thu, 19th Feb 2026
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data protection
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digital transformation
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mfa
Australian super funds sit on AUD $3.7 trillion, yet weak, outdated MFA leaves members' retirement savings exposed to rising cyber threats.
Australia to enforce tougher rules on smart devices
Tue, 17th Feb 2026
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iot
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smart home
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socs
Australia will impose mandatory cybersecurity standards on smart devices from March 2026, forcing stronger passwords and update guarantees.
Visa survey shows trust gap on AI at online checkout
Wed, 11th Feb 2026
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data protection
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fintech
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cx
Visa survey finds most Asia Pacific shoppers use AI to browse, but many still distrust it with payment details at online checkout.
Criteo unveils data-driven AI commerce recommendation
Fri, 6th Feb 2026
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martech
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commerce systems
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personalisation
Criteo launches an AI-powered commerce service that plugs into shopping assistants, promising more relevant product picks from real purchase data.
Aussie small firms blend AI speed with human branding
Wed, 4th Feb 2026
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martech
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partner programmes
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personalisation
Australian small firms race to use AI in design, but research shows most still insist on human hands to shape trusted, distinctive brands.
AI, cyber threats & the rise of strategic data privacy
Mon, 2nd Feb 2026
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data protection
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ransomware
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digital transformation
AI-fuelled cyber threats and stricter rules are forcing APAC organisations to treat data privacy as a strategic advantage, not mere compliance.
AI reshapes data privacy as trust & attacks escalate
Thu, 29th Jan 2026
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data protection
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ransomware
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phishing
AI is transforming data privacy as mistrust soars and cyber attacks accelerate, pushing firms to verify every identity and machine action.
Study finds AI ads rival humans when visuals build trust
Thu, 29th Jan 2026
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devops
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martech
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apm
AI-made ads can now rival human creative, with trust-building visuals such as clear faces lifting click-through rates in large-scale study.
AI heightens data privacy risks & reshapes digital trust
Thu, 29th Jan 2026
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data protection
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digital transformation
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application security
AI's rapid spread, weak data governance and rising scepticism are reshaping digital trust and sharply escalating privacy risks.
Privacy shifts from compliance checkbox to market edge
Fri, 23rd Jan 2026
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data protection
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data analytics
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digital transformation
Privacy is shifting from a legal checkbox to a strategic differentiator as watchdogs and customers demand proof of real-world data protection.
Explainer: Why service and repair shops are disappearing
Thu, 22nd Jan 2026
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supply chain
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clean technologies
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sustainability
Repair shops once formed the backbone of local high streets. Rising costs, sealed devices and shifting consumer habits are now pushing many to close.
Governments tighten social media age checks for children
Mon, 19th Jan 2026
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data protection
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biometrics
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edge computing
Governments worldwide tighten social media age checks for children, fuelling demand for privacy-friendly facial age estimation tools.
Yext predicts AI will redefine online discovery by 2026
Tue, 13th Jan 2026
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digital transformation
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cx
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martech
Yext predicts AI will overhaul online discovery by 2026, as trust in AI search grows and brands race to be chosen by algorithms.
AI agents to reshape retail, squeeze SaaS & ad spend
Tue, 13th Jan 2026
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cx
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martech
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partner programmes
AI agents will reshape how shoppers discover brands, forcing retailers to rethink visibility as SaaS vendors and ad budgets come under strain.
Adobe sees surge in AI-driven traffic & conversions
Tue, 13th Jan 2026
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data analytics
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cx
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martech
Adobe says generative AI referrals to retailers jumped nearly 700% over the 2025 holidays, driving longer visits and stronger conversions.
AI strategies shift from cost-cutting to growth focus
Mon, 12th Jan 2026
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digital transformation
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partner programmes
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ai
Business leaders now see AI chiefly as a growth engine, with most shifting strategies from cost-cutting to revenue and innovation gains.
Exactly.com predicts AI & agentic commerce for 2026
Fri, 9th Jan 2026
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data protection
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digital transformation
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crypto
Exactly.com predicts AI agents, social commerce and omnichannel retail will redefine trust, convenience and control in 2026 shopping.
Study finds value for money eclipses speed & price
Thu, 8th Jan 2026
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cx
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martech
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commerce systems
Value for money drives online customer sentiment three times more than price, delivery speed or product quality, a study of reviews finds.
AI, circular retail & data to reshape global shopping
Wed, 7th Jan 2026
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cx
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martech
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ai
AI agents, circular retail and tighter rules will upend shopping by 2026, Akeneo warns, as poor product data threatens brand visibility.
AI, online growth drive 5% rise in Aussie Xmas spend
Tue, 23rd Dec 2025
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data protection
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surveillance
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digital transformation
AI tools and online deals help drive a 5% rise in Australian Christmas retail spending, with discount and department stores surging.