Consumer Trust stories - Page 7
Digital incidents costing Australian firms millions
Wed, 3rd Jul 2024
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fintech
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financial systems
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cost
New PagerDuty research finds digital incident costs in Australia average AUD $1,036,327, with automation touted as crucial for mitigating financial impacts.
Australian firms face $24 million yearly hit from IT outages
Tue, 2nd Jul 2024
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uc
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collaboration
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outage
Digital incidents have surged by 41% in Australia. PagerDuty's research reveals gaps in automation aggravate financial and operational pressures.
How PayTo is changing the payments game for telcos
Fri, 21st Jun 2024
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uc
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cx
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martech
PayTo is revolutionising payments for Australian telcos, offering faster processing, lower costs, and enhanced customer trust, setting a new industry standard.
AI in Commerce: Why retailers need to beware
Tue, 11th Jun 2024
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cx
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martech
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advanced persistent threat protection
Retailers must tread cautiously with AI technology, where data quality and ethical use are critical for truly beneficial outcomes.
GumGum names Niall Hogan as JAPAC General Manager
Wed, 29th May 2024
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martech
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data privacy
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sales
GumGum names Niall Hogan as General Manager for JAPAC, signalling a robust push to expand their contextual advertising footprint across the Asia-Pacific region.
AI smartphones set to transform mobile industry by 2028
Wed, 29th May 2024
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data privacy
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agentic ai
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ai models
AI-capable smartphones are set to transform the mobile industry, with 54% expected to integrate AI by 2028, driving new competitive and revenue strategies.
Cyber security in retail: How proactive measures build trust and loyalty?
Tue, 28th May 2024
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data protection
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cx
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martech
Amid rising cyber attacks, 69% of Australian retailers are prioritising cyber security in 2024, with a focus on building consumer trust and loyalty.
IoT revolutionises retail with smart sensors & real-time data
Tue, 28th May 2024
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iot
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smart technologies
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market
IoT technologies are transforming retail efficiency, from dynamic cleaning schedules to real-time temperature control and crowd management, says Ruby Whipp of mpro5.
AI, skills gaps, security and startups: Tech experts react to 24-25 fed budget
Thu, 16th May 2024
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genai
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data privacy
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ai
AI, cybersecurity, and tech skills dominate the 2024—25 Federal Budget, but experts say more support for startups is essential for long-term innovation.
Why Zero Trust is critical in solving Australia's cloud security woes
Mon, 25th Mar 2024
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data protection
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datacentre infrastructure
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cloud security
Australia's cloud security challenges, resulting in roughly AUD $4.9m losses per breach, spotlight the urgent need for the Zero Trust framework to ensure robust data protection.
Aussies lose trust in traditional comms due to scam surge, study reveals
Thu, 21st Mar 2024
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uc
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agentic ai
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cloud services
A surge in scams targeting traditional communication channels such as SMS and email has caused Australians to lose faith in these methods, with in-app messaging emerging as the most trusted platform, according to a recent study.
TCA boosts industry-wide eSIM interoperability efforts
Fri, 15th Mar 2024
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tablets
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mobile operators
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gsma
TCA, along with Eseye, floLIVE and Giesecke+Devrient, is spearheading comprehensive eSIM profile testing efforts, aimed at boosting interoperability across consumer devices.
Retail, finance sectors face consumer shift over cyber threats
Fri, 8th Mar 2024
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encryption
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martech
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advanced persistent threat protection
Consumer confidence in retail and finance sectors may wane due to increasing cybersecurity threats, a new study as found.
85% of Australian eCommerce content found to be plagiarised
Wed, 28th Feb 2024
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digital transformation
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martech
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commerce systems
Australian AI-driven SEO solutions specialist, OptiDan, reveals alarming levels of duplicate and plagiarised content amongst eCommerce retailers in its comprehensive industry study.
Aussie consumers embrace instore tech but fret over data security
Tue, 6th Feb 2024
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data protection
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digital transformation
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supply chain
Amidst pressures for digital integration in stores, 93% of Aussie consumers use in-store tech but 80% worry about data security, whilst 44% encounter technical issues, reveals a SOTI report.
Aussie consumers troubled by fake online reviews, new study reveals
Thu, 18th Jan 2024
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cx
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martech
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online shopping
A new study reveals 78% of Australian shoppers are anxious about fake reviews, prompting the need for government and brand intervention to verify online content authenticity.
IronVest CMO predicts rise in CNP fraud & masking tech use in 2024
Fri, 8th Dec 2023
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edutech
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cmo
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online shopping
IronVest CMO, Guy Bauman, forecasts an increase in card-not-present fraud and usage of 'masking' technologies in 2024.
Surge in eCommerce platforms sees rise of counterfeit goods
Wed, 6th Dec 2023
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uc
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supply chain
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digital twins
Distributed Ledger Technology (DLT) offers a solution to the growing problem of counterfeit goods on ecommerce platforms.
Australian tech sector struggles with balancing data security & personalisation
Fri, 1st Dec 2023
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e-commerce
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cybersecurity
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public sector
Australian tech sector grapples with balancing consumers' data privacy concerns and demands for personalised service.
CybeReady highlights five key defences against Black Friday cybercrime surge
Tue, 21st Nov 2023
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ransomware
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cyber attacks
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black friday
CybeReady, an innovator in security awareness training, offers five key initiatives to bolster defences against a predicted rise in Black Friday cybercrime.