CFOtech Australia - Technology news for CFOs & financial decision-makers

Consumer Trust stories - Page 6

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Why identity management is an essential investment for Australian financial services providers in 2025

Mon, 2nd Dec 2024
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Allaying rising concerns about privacy and security is critical for organisations and institutions that want to survive and thrive.
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71% of AI users regret data sharing due to privacy fears

Tue, 26th Nov 2024
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data sharing
A study from Syrenis reveals that 71% of AI users regret sharing their data, highlighting rising concerns over privacy in an AI-driven world.
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ASX 200 report reveals cybersecurity risks in retail sector

Fri, 22nd Nov 2024
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encryption
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network security
A new report reveals alarming cybersecurity vulnerabilities in Australia's ASX 200 Consumer Discretionary sector, exposing major companies to increased breach risks.
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Global fraud attacks rise 19% amid AI exploitation

Fri, 22nd Nov 2024
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fraud
A new report reveals a staggering 19% rise in global fraud attacks, largely fuelled by AI exploitation, highlighting urgent need for improved detection measures.
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Australian shoppers value seamless online & in-store experiences

Thu, 21st Nov 2024
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martech
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omnichannel
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social media
A new report reveals that 89% of Australian shoppers prioritise seamless online and in-store experiences, highlighting a significant trend in consumer behaviour.
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How data breaches erode trust and what companies can do

Fri, 8th Nov 2024
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data protection
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ransomware
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data privacy
Data breaches are costly, resulting in losses over USD $50,000 on average, while eroding customer trust and threatening company reputations.
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Kantar report reveals key marketing trends for 2025

Fri, 8th Nov 2024
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martech
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clean technologies
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marketing
Kantar's Marketing Trends 2025 report reveals consumer distrust in AI ads, urging brands to prioritise transparency and inclusivity as key strategies for the future.
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EBANX's expansion strategy drives financial inclusion in emerging markets

Tue, 5th Nov 2024
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payment technologies
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digital economy
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global expansion
EBANX, founded in Brazil, is championing financial inclusion in emerging markets by connecting global businesses with local consumers across 29 countries.
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Retailers urged to enhance trust with genuine content

Tue, 5th Nov 2024
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transparency
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Retailers are urged to prioritise authenticity and user-generated content to build consumer trust amidst economic pressures this festive shopping season.
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Australian consumers distrust AI in customer services

Mon, 28th Oct 2024
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martech
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data privacy
A new report reveals that 86% of Australian consumers mistrust local firms' use of AI, leading to decreased comfort with AI services in the past year.
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AI cyberattacks on retailers rise ahead of holiday season

Fri, 25th Oct 2024
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martech
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physical security
Imperva reveals that online retailers face a staggering average of 569,884 AI-driven cyberattacks daily as the holiday shopping season approaches.
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Building customer loyalty in a fragmented digital ecosystem

Tue, 22nd Oct 2024
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data analytics
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cx
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martech
In a fragmented digital ecosystem, brands must adopt omnichannel loyalty strategies to foster deeper connections and meet evolving consumer expectations.
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Okta unveils new identity solution for GenAI applications

Thu, 17th Oct 2024
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iam
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genai
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Okta has launched its Customer Identity Cloud product, Auth for GenAI, to enhance identity security in rapidly evolving Generative AI applications.
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Consumers demand stronger data security against AI risks

Thu, 10th Oct 2024
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data protection
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ransomware
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ai
Research from Cohesity reveals that consumers worldwide are increasingly alarmed about excessive data collection and potential AI threats to their privacy.
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MoneyGram cyberattack highlights financial sector vulnerabilities

Thu, 26th Sep 2024
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ransomware
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digital transformation
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cybersecurity
MoneyGram confirms a cyberattack that crippled its services, raising alarms about vulnerabilities in the financial sector amid ongoing digital transformation.
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How first-party data supports Australia's current spotlight on privacy

Mon, 23rd Sep 2024
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cdp
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google
Australia's Privacy Reform ushers in an era prioritizing first-party data, as brands adapt to ethical, personalised marketing within stricter privacy laws.
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Adatree launches Insights to enhance fraud prevention in finance

Thu, 15th Aug 2024
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fintech
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cx
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martech
Adatree launches 'Insights' product suite to boost fraud prevention and operational efficiency, leveraging Open Banking.
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Aussie households reduce non-essential spending amid inflation

Mon, 5th Aug 2024
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martech
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australian bureau of statistics
Amid soaring living costs, Australian households cut non-essential spending by 1.9%, reports the ABS. Retail sector jitters follow.
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Google reverses decision on third-party cookies in Chrome

Wed, 24th Jul 2024
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data privacy
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google
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acxiom
Google's decision to retain third-party cookies on Chrome has sparked a mix of industry reactions, highlighting ongoing privacy and effectiveness concerns.
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AI innovations in crafting unbreakable anti-counterfeit strategies for brands

Thu, 11th Jul 2024
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blockchain
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supply chain
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ai
With counterfeiting costing the global economy over USD $2 trillion, brands are turning to AI innovations for robust anti-counterfeit strategies to protect consumer trust.