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Digital Fluency Stories

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Digital Fluency stories

Why Australia's AI ambitions depend on change management
Unified Communications

Why Australia's AI ambitions depend on change management

Australia's AI ambitions hinge on strategic change management that aligns technology with human behaviour to boost productivity and competitiveness.

By Daniel Keys • 5 min read • Fri, 21st Nov 2025
What AI has taught me as a CEO - and how it's shaping the future of work
Human Capital Management

What AI has taught me as a CEO - and how it's shaping the future of work

ELMO's CEO reveals how AI is transforming leadership, boosting productivity, and reshaping work through new skills and thoughtful experimentation.

By Joseph Lyons • 4 min read • Fri, 5th Sep 2025
Older Australians drive retail with demand for personal touch
Customer Experience

Older Australians drive retail with demand for personal touch

Older Australians, buoyed by financial security, drive retail growth with a preference for personalised service, quieter stores, and tech support in Australia.

By Melvin Hipolito • 3 min read • Thu, 7th Aug 2025
Unisys reveals key tech trends shaping future enterprises
Hybrid Cloud

Unisys reveals key tech trends shaping future enterprises

Unisys has unveiled its report, Top IT Insights for 2025, detailing eight pivotal trends shaping enterprise technology for future success.

By Kaleah Salmon • 2 min read • Tue, 17th Dec 2024

Global Stories

Digital Fluency stories

Small businesses in UK & Ireland face barriers to AI adoption
Digital Transformation

Small businesses in UK & Ireland face barriers to AI adoption

Small businesses in the UK and Ireland face confusion and lack confidence in adopting AI, citing skills gaps and need for clearer guidance, research reveals.

By Sean Mitchell • 3 min read • Wed, 26th Nov 2025
Breaking clutter digitally: how brands can stand out in crowded festive campaigns
Partner Programmes

Breaking clutter digitally: how brands can stand out in crowded festive campaigns

Indian festive campaigns face digital clutter; brands must blend cultural relevance, creativity and technology to truly connect and stand out this season.

By D. Dhayan Kumar • 4 min read • Wed, 19th Nov 2025
Younger buyers & AI tools reshape APAC business purchasing
Digital Transformation

Younger buyers & AI tools reshape APAC business purchasing

Research reveals 71% of APAC business buyers are under 45, with 68% using generative AI, reshaping purchasing towards personalised, consultative engagement.

By Sean Mitchell • 4 min read • Wed, 28th May 2025
Bridging the communication gap: making data resilience a boardroom priority
Data Protection

Bridging the communication gap: making data resilience a boardroom priority

Bridging the C-suite and IT divide, data resilience emerges as a critical boardroom priority for business growth, trust and innovation in 2024.

By Rick Vanover • 4 min read • Tue, 20th May 2025
Exclusive: NICE CXone drives customer experience innovation in ANZ
Unified Communications

Exclusive: NICE CXone drives customer experience innovation in ANZ

Rod Lester, Managing Director of NICE CXone for ANZ, is revolutionising customer experience with a 300-strong client base and rapid growth driven by innovation.

By Melania Watson • 4 min read • Tue, 10th Dec 2024
Increased educational focus needed to bridge the skills gap
EduTech

Increased educational focus needed to bridge the skills gap

Technology leaders urge increased educational focus to bridge the skills gap as A-Level results come through in the United Kingdom.

By Shannon Williams • 4 min read • Fri, 23rd Aug 2024
Gen Z students prioritise tech despite living cost crisis
Mobility

Gen Z students prioritise tech despite living cost crisis

Gen Z's affinity for high-end, purpose-driven tech purchases defies economic crisis, according to a UNiDAYS survey.

By Shannon Williams • 2 min read • Fri, 1st Mar 2024
Loyalty programs and innovation, experts reveal all
Customer Experience

Loyalty programs and innovation, experts reveal all

As technology advances and consumer behaviours evolve, loyalty programs require new-age strategies, explain Australian Loyalty Association (ALA) experts and emerging talent in all-inclusive interviews.

By Jonathan Reeve • 6 min read • Wed, 31st Jan 2024
NICE announces the spring 2023 release of AI-powered CXone
Unified Communications

NICE announces the spring 2023 release of AI-powered CXone

NICE delivers AI-powered CX to accelerate smart self-service adoption while improving employee engagement and efficiency with the new release of CXone.

By Gaurav Sharma • 3 min read • Tue, 4th Apr 2023
Encouraging digital citizenship is a step into the future
Netsafe

Encouraging digital citizenship is a step into the future

Digital citizen are people who understand the rights and responsibilities of inhabiting cyberspace. You may understand; what about your students?.

By Matthew Bain • 4 min read • Mon, 1st May 2017

Stories from Other Regions

Digital Fluency stories

Over-50s talent vital for safe & effective AI in the workplace
Risk & Compliance

Over-50s talent vital for safe & effective AI in the workplace

Research reveals professionals over 50 are crucial for ethical AI oversight, enhancing business performance and reducing risks in the workplace.

By Shannon Williams • 4 min read • Thu, 30th Oct 2025
Was education sector shortchanged by shortsighted budget?
EduTech

Was education sector shortchanged by shortsighted budget?

Concerns of a lack of investment in digital fluency and funding resound around a disappointed New Zealand Education sector.

By Matthew Bain • 4 min read • Mon, 29th May 2017
Let us tell your story - Educators is here to listen
EduTech

Let us tell your story - Educators is here to listen

We want to hear from you. How is the changing digital landscape affecting your educational offerings? We want to tell your stories.

By Matthew Bain • 2 min read • Thu, 11th May 2017