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Digitalisation stories

Boots expands XPO logistics deal to boost UK network
Customer Experience

Boots expands XPO logistics deal to boost UK network

Boots signs long-term deal with XPO to run East Midlands transport hubs, adding digital tracking and carbon monitoring to its network.

By Kaleah Salmon • 4 min read • Wed, 18th Mar 2026
nCino adds automated document income checks to mortgages
Digital Transformation

nCino adds automated document income checks to mortgages

nCino adds Argyle-powered tool to automate document income checks in its mortgage platform, targeting lenders when data feeds fall short.

By Karen Joy Bacudo • 4 min read • Wed, 18th Mar 2026
ClearCourse buys Motasoft to boost garage software, AI
Customer Relationship Management

ClearCourse buys Motasoft to boost garage software, AI

ClearCourse buys Motasoft to expand in UK independent garages, adding embedded payments and AI to its garage management software suite.

By Sofiah Nichole Salivio • 4 min read • Tue, 17th Mar 2026
Xero unveils 'Accountable Intelligence' for AI in finance
Software-as-a-Service

Xero unveils 'Accountable Intelligence' for AI in finance

Xero launches Accountable Intelligence AI to automate bookkeeping while keeping decisions, audit trails and financial oversight with humans.

By Karen Joy Bacudo • 4 min read • Tue, 17th Mar 2026
Oracle named IDC MarketScape leader in AI trade finance
Digital Transformation

Oracle named IDC MarketScape leader in AI trade finance

Oracle named IDC MarketScape leader for AI-enabled embedded trade finance apps, bolstering its position in bank trade digitisation.

By Karen Joy Bacudo • 4 min read • Tue, 17th Mar 2026
MHP named ServiceNow's Automotive Partner of the Year
Digital Transformation

MHP named ServiceNow's Automotive Partner of the Year

ServiceNow names Porsche-owned consultancy MHP Automotive Partner of the Year, citing AI-powered workflows and measurable business results.

By Sofiah Nichole Salivio • 3 min read • Fri, 13th Mar 2026
Decidr, ICON partner on SAP AI to automate Procure-to-Pay
Digital Transformation

Decidr, ICON partner on SAP AI to automate Procure-to-Pay

Decidr and ICON team up to bring AI-driven Procure-to-Pay automation to SAP users across Asia-Pacific, targeting high-volume finance tasks.

By Sean Mitchell • 4 min read • Fri, 13th Mar 2026
eSmart Systems unveils AI Studio for grid inspection
Software-as-a-Service

eSmart Systems unveils AI Studio for grid inspection

eSmart Systems launches AI Studio, a modular platform that lets utilities build and deploy custom grid inspection vision models via web and APIs.

By Catherine Knowles • 4 min read • Thu, 12th Mar 2026
Scopey Onsite raises €523k to expand construction AI platform
Document Management

Scopey Onsite raises €523k to expand construction AI platform

Scopey Onsite has raised EUR €523k in pre-seed funding to expand its AI-based construction reporting platform across Ireland, the UK and Australia.

By Sofiah Nichole Salivio • 5 min read • Thu, 12th Mar 2026

Stories from Other Regions

Digitalisation stories

Irish leaders most wary on AI risks in Expleo survey
Data Protection

Irish leaders most wary on AI risks in Expleo survey

Irish bosses are warier of AI risks than peers in the UK, Germany and France, with cybersecurity and job fears driving cautious adoption.

By Mark Tarre • 3 min read • Wed, 18th Mar 2026
UK firms face rising cyberwarfare threat & soaring ransoms
Ransomware

UK firms face rising cyberwarfare threat & soaring ransoms

UK firms report rising nation-state cyberattacks as average ransomware payouts soar to GBP £7.71 million, outstripping security budgets.

By Shannon Williams • 4 min read • Wed, 18th Mar 2026
Singaporeans want phone support as firms push digital
Unified Communications

Singaporeans want phone support as firms push digital

Singaporeans still prefer calls for customer support, but firms are shifting budgets to digital self-service and AI, risking a widening gap.

By Kaleah Salmon • 5 min read • Wed, 18th Mar 2026
Irish directors adopt AI fast but lag on governance
Data Protection

Irish directors adopt AI fast but lag on governance

Irish directors embrace AI tools at pace, but most admit they lack strategies and understanding of looming national rules on governance.

By Kaleah Salmon • 4 min read • Wed, 18th Mar 2026
AI investment surges as firms lag on omnichannel CX
Unified Communications

AI investment surges as firms lag on omnichannel CX

AI tops CX investment plans, but few brands yet deploy proactive, predictive tools across channels, leaving omnichannel ambitions stalled.

By Mark Tarre • 4 min read • Mon, 16th Mar 2026
Empower FCU taps MANTL to speed omnichannel onboarding
Digital Transformation

Empower FCU taps MANTL to speed omnichannel onboarding

Empower FCU picks MANTL to streamline omnichannel account opening, targeting sub-10-minute sign-ups across digital and branch channels.

By Mark Tarre • 4 min read • Sat, 14th Mar 2026
FinTech North to spotlight Liverpool as key fintech hub
Data Analytics

FinTech North to spotlight Liverpool as key fintech hub

FinTech North will convene major brands, start-ups and policymakers in Liverpool next week as it seeks to cement the city as a key fintech hub.

By Catherine Knowles • 3 min read • Thu, 12th Mar 2026
Cyber fears stall UK SMEs' digital plans & AI uptake
Data Protection

Cyber fears stall UK SMEs' digital plans & AI uptake

Cyber fears and skills gaps leave UK SMEs torn between bold 2026 digital ambitions and hesitation over AI adoption and data security.

By Sean Mitchell • 4 min read • Thu, 12th Mar 2026