Dion Williams stories
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Video: 10 Minute IT Jams - Introducing Servicely
Wed, 31st Aug 2022
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ai
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productivity
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servicely
Dion Williams joins us today to discuss how Servicely can help businesses achieve more productive and efficient practices through AI.
![Story image](../../../../../uploads/story/2022/07/25/preview_GettyImages-1250153439.webp)
Million dollar funding injection set to drive Servicely's overseas expansion
Mon, 25th Jul 2022
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it automation
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ai
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funding
Australian AI platform provider Servicely has announced a $1.2 million funding injection that will look to target a significant overseas expansion.
![Story image](../../../../../uploads/story/2022/06/13/preview_Dion_Williams_2.webp)
Finance is on a new footing to improve internal customer service
Mon, 13th Jun 2022
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crm
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fintechs
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martech
Finance functions and leaders have marked 2022 down as a year for process improvement, writes Servicely’s founder and CEO Dion Williams.
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How AI can improve service desk productivity & staff wellbeing
Mon, 3rd Dec 2018
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uc
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martech
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it automation
AI can drive automation, which could be anything from answering common questions to providing automated actions based on a particular request.