The Ultimate Guide to eCommerce
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Australian eCommerce News
Regional stories with direct local relevance
Ledlenser launches 25th anniversary torch range in Australia
Ledlenser launches limited-edition P7R torch and H8R headlamp in Australia with USB-C charging, recycled materials and a 25-year warranty.
Midea highlights compact kitchen appliances for winter
Midea rolls out compact kitchen appliances in Australia, led by an AUD $599 benchtop mini dishwasher and pressure cooker for winter use.
Win an Audi RS3 or $100,000 Cash: VentraIP Launches Its Biggest MEGAMay Giveaway Yet
VentraIP's May promotion offers .au customers entry to an Audi RS3 or AUD $100,000 cash, alongside hefty discounts on hosting and email services.
Samsung launches Mother's Day Galaxy deals in Australia
Samsung rolls out Mother's Day Galaxy deals in Australia, with discounts on Buds4 Pro, Galaxy Watch8 and Buds3 FE through its online store.
Commerce unveils AI-led eCommerce & payments updates
Commerce rolls out AI commerce tools, faster checkout and broader payments support as it expands BigCommerce, Feedonomics and B2B features.
Skailed launches automated FAQ tool for eCommerce pages
Skailed adds AI-generated FAQ tool for retailers, aiming to cut manual content work and boost product-page visibility across eCommerce sites.
Analyst Insights
Research and market analysis connected to eCommerce
AI expert reveals the 'New Currency' in AI discovery for eCommerce brands
Constructor posts surge on AI retail search momentum
SEON unveils global partner initiative for AI fraud fight
Constructor earns sole Customers' Choice in Gartner report
AI data management market to hit USD $239.15bn by 2034
Featured News
Gigs makes APAC splash with promising ShopBack partnership
Gigs deepens its Asia-Pacific push by partnering with ShopBack to broaden embedded mobile services for customers across the region.
Google sees retail success with agentic commerce push
Google's Gemini enterprise suite is live in retail at Bunnings, uniting search, service and sales with AI agents and UCP support.
Elastic says AI search & context now decide customer loyalty
Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.
'Software is not dead', says Elastic CPO Ken Exner
Elastic's Ken Exner insists “software is not dead” as the firm touts AI-powered search, context engineering and new agent-building tools.
Expert Columns
AI shopping boom puts checkout under pressure
Win an Audi RS3 or $100,000 Cash: VentraIP Launches Its Biggest MEGAMay Giveaway Yet
The 70% problem: Why checkout is still where eCommerce goes to die
Spinning to success: MAAP CFO reveals growth strategy with Annexa
Agentic commerce and the evolution of retail purchase behaviour
5 eCommerce trends set to define 2026
Why email automation fails without clean and verified data
Brands are losing the Buy Box and up to 80% of marketplace sales with it
How smarter hosting choices are influencing online retail performance
Unpacking the Impact of Agentic Commerce Across ANZ
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Woolworths & Coles top AI grocery visibility in Australia
Woolworths and Coles outrank Amazon in AI-driven grocery searches, as Jaywing finds local chains still hold ground against the US giant.
Australian businesses embrace social selling, PayPal says
PayPal says Australian firms are rapidly turning social platforms into sales channels, with smaller businesses leading the shift and Gen Z driving demand.
Amazon ad revenue surges 62% in Australia, says Pattern
Amazon's Australian ad business surges as Pattern says revenue jumped 62% to USD $392 million, outpacing Meta, TikTok and Google.
Spinning to success: MAAP CFO reveals growth strategy with Annexa
MAAP Chief Financial Officer Matthew Nott says a NetSuite rollout with Annexa is helping the cycling brand scale across eight countries, while eyeing AI to do more with less.
Visa adds Australian banks to AI payments programme
Visa expands Agentic Ready programme to Australian banks and fintechs as ANZ, NAB and others trial AI-led payments with tighter controls.
Ant International launches PayTo service for Australian SMEs
Ant International and Citi are targeting Australian export SMEs with a real-time PayTo option, aiming to ease cash flow and speed cross-border top-ups.
Mercha cuts proposal drafting from hours to seconds
Mercha deploys Decidr OS to automate custom sales proposals, turning a two-to-three-hour workflow into seconds for its 12-person team.
Amazon Ads launches AI Video Generator in Australia
Amazon Ads rolls out AI video tool in Australia to help small businesses make Sponsored Brands clips at no extra cost.
AI search threatens Australian retailers, warns Megantic
Megantic and Shopify APAC say Australian eCommerce brands must adapt for AI-driven discovery or risk fading from shopper recommendations.
SiteMinder expands hotel platform for AI booking channels
SiteMinder widens hotel distribution to AI booking tools as Demand Plus and Channels Plus link live rates to ChatGPT, Claude and partners.
Late same-day freight lifts costs as fuel surcharges rise
MachShip says fuel surcharges have lifted Australian freight costs as same-day and next-day deliveries miss deadlines more often than standard services.
Australian skincare founder hit by chargeback scams
Sydney skincare founder says chargeback scams have stripped tens of thousands from her AUD $500,000-a-year brand as fraud pressure builds.
Samsung launches Galaxy A57 5G & A37 5G in Australia
Samsung broadens its mid-range push in Australia with two new Galaxy A phones, longer software support and launch discounts across major retailers.
East Forged wins World Food Innovation award in London
Brisbane startup East Forged wins Best Drink Innovation in London as its nitrogen-infused tea outshines Coca-Cola and PepsiCo at global food awards.
Australia's commercial property splits on office stress
Australia's commercial property market is diverging, with office vacancies and tenant stress rising while industrial assets stay buoyed by tight supply.
Australian retailers use AI to boost profits, report finds
Australian online retailers are splitting into AI winners and laggards, as Ecommerce Equation says focused uses are lifting conversion, forecasting and margins.
How smarter hosting choices are influencing online retail performance
Smarter hosting choices are becoming a key edge for Australian online retailers, as speed, stability and scalability shape sales and customer trust.
Australia Post buys Rendr to speed same-day delivery
Australia Post expands same-day delivery reach to nearly 90% of Australians after acquiring Rendr, adding evening and weekend windows.
Bon Charge™ launches recharge sale with AUD $500 off
Bon Charge™ cuts prices on wellness gadgets by up to AUD $500 as survey data highlights strong demand for red light therapy among younger Australians.
Amazon Australia uses AI to cut delivery packaging
Amazon Australia has deployed homegrown AI to expand box-free deliveries, slashing packaging and cutting waste across its network.
Job Moves
myPlates names Shikha Thakur Head of Marketing Performance
The Pistol to lead Liquor Legends retail media transformation
Suzanne Grae selects Tug Sydney for SEO & paid media
The Working Party appoints Dominik Wilkowski as CTO
Novated Lease Australia names Natalie Ashes as new CMO
eCommerce expert Lisa Powell joins Deliver In Person's advisory board
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Megantic makes two new leadership appointments
Havas Market× names Rebecca Tos as Managing Partner
Zepto adds to C-Suite team with new CFO appointment
