Hospitality Stories - Page 10

Australian Stories

Hospitality stories

Three industries display tech will transform in 2024

While much of the focus is on things like artificial intelligence (AI) and automation, consumer-grade technology also has enormous potential to transform industries.

By Phil Gaut • 4 min read • Sun, 31st Dec 2023

Labour

Australian businesses record 20% drop in shifts per year, study reveals

Australian businesses saw a 20% YoY dip in shifts, with Victoria most affected at 31%, finds Sidekicker Jobs Index.

By Imee Dequito • 2 min read • Mon, 20th Nov 2023

Global Stories

Hospitality stories

Unified Communications

Medallia launches Agile Research for advanced market insights

Medallia, Inc. unveils Medallia Agile Research, an advanced self-service market research tool integrated into its Experience Cloud, aimed at enabling fast, comprehensive surveys and data collection while preserving the integrity of an organisation's data history.

By Catherine Knowles • 3 min read • Tue, 13th Feb 2024

Health Technologies

Rise in poly-employment among shift workers hits 25-year high

Australian shift workers are increasingly taking on multiple jobs, a trend called 'poly-employment', which has reached a 25-year high.

By Shannon Williams • 3 min read • Tue, 13th Feb 2024

Human Capital Management

Carl Eschenbach becomes sole CEO of Workday from 2024

Carl Eschenbach steps into the solitary CEO role at enterprise cloud applications leader, Workday, taking over from co-CEO, Aneel Bhusri.

By Imee Dequito • 3 min read • Thu, 1st Feb 2024

Data Analytics

Twilio honours AI startups pushing innovation in customer engagement

Twilio honoured innovative startups utilising Generative AI and Twilio's suites to enhance digital communication for customer experiences in its AI Startup Searchlight awards.

By Tom Raynel • 3 min read • Tue, 30th Jan 2024

Firewalls

HID & Olea Kiosks launch collaboration on facial recognition tech

HID and Olea Kiosks, provider of self-service kiosks, collaborate on an initiative to revolutionise user experience for multi-industry access control.

By Catherine Knowles • 3 min read • Fri, 26th Jan 2024

Digital Signage

Publicis Sapient & Google Cloud to launch Retail Media Network Accelerator

Publicis Sapient partners with Google Cloud to launch a Retail Media Network Accelerator, providing a platform for clients to boost revenue via customised ads and enhance customer engagement.

By Sean Mitchell • 3 min read • Fri, 12th Jan 2024

Modernisation

Agilysys names Tony Marshall as VP & Managing Director for Asia Pacific

Agilysys appoints Tony Marshall as VP and Managing Director for Asia Pacific, tasked to drive regional growth strategy.

By Imee Dequito • 2 min read • Thu, 14th Dec 2023

Generative AI

IDeaS report reveals six key technology trends for hotels in 2024

IDeaS report divulges six pivotal technology trends set to revolutionise the hotel industry in 2024.

By Sean Mitchell • 3 min read • Mon, 4th Dec 2023

Hyperscale

Arcanum AI forms strategic collaboration with Amazon Web Services

Arcanum AI has partnered with Amazon Web Services in a multi-year agreement to enhance workplace productivity using AI.

By Catherine Knowles • 3 min read • Thu, 30th Nov 2023

Fintech

New fintech platform Fils brings sustainability to payment companies

New fintech platform Fils, developed by Nameer Khan, equips payment firms with tools to integrate ESG values in operations.

By Sean Mitchell • 3 min read • Wed, 22nd Nov 2023

EduTech

SafetyCulture unveils updated platform aiming to serve 100 million users by 2032

SafetyCulture introduces an updated operations platform with ambitious plans to serve 100 million users by 2032.

By Catherine Knowles • 3 min read • Wed, 1st Nov 2023

Stories from Other Regions

Hospitality stories

Customer Experience

Kerzner Group launches Unily's iKonnect app for enhanced staff communication

Kerzner Group has unveiled iKonnect, Unily's new mobile-first app, revolutionising internal communications for the 70% of its 15,000-strong workforce who are frontline employees without regular access to computers.

By Catherine Knowles • 3 min read • Tue, 13th Feb 2024

Supply Chain

Prospa offers interest-free loans to New Zealand SMEs for EOFY

Prospa, a fintech firm, unveils special EOFY offer providing business loans with no interest or repayments for four weeks, aimed at offering much-needed relief to SMEs facing ongoing supply chain and labour cost issues.

By Sean Mitchell • 2 min read • Mon, 12th Feb 2024

Digital Transformation

e& enterprise and Fils join forces to green digital payments

E& enterprise partners with Fintech startup, Fils, to pioneer a sustainable digital payments system in the UAE, allowing customers to offset carbon emissions with each transaction.

By Catherine Knowles • 3 min read • Tue, 9th Jan 2024

Customer Experience

Vonage secures National Innovation Award for enhancing guest experience

Global cloud communications leader Vonage wins the National Innovation Award for Guest Experience 2023 for its transformative technologies enhancing customer experience in hospitality.

By Catherine Knowles • 3 min read • Fri, 5th Jan 2024