Incident management stories - Page 3

Infovista launches VistaOne platform to fuse network and customer experience data, using agentic AI to speed decisions and cut operating costs.

TCS and Zscaler launch an AI-powered zero trust workspace platform blending security, observability and experience analytics for enterprises.

Milestone Systems has rehired Mike Metcalfe to lead key South Pacific accounts, driving video intelligence growth in New Zealand and Australia.

Ataccama adds AI-driven data observability to its ONE platform, unifying pipeline monitoring, alerting and governance for regulated users.

Targa Telematics moves core systems to Equinix data centres in Milan and Frankfurt to bolster data sovereignty, resilience and growth.

Confluent upgrades its AI toolkit to link agents over live data streams and add multivariate anomaly detection for faster issue spotting.

Sinch partners with Lovable to embed global messaging, email and voice into its AI build platform, starting with Mailgun-powered email.

Komodor triples ARR and doubles Fortune 500 reach as AI-fuelled SRE, automation and cloud cost pressure reshape reliability operations.

ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.

ManageEngine injects causal and autonomous AI into Site24x7 to cut alert noise, speed root-cause analysis and automate incident remediation.

CompTIA unveils AI Help Desk Essentials course to train frontline IT support teams in safe, effective use of generative AI chatbots.

Mercy Health has chosen Melbourne-based Data Agility to deliver 24/7 managed services for its clinical integration and digital systems.

Lightrun has launched an AI-driven SRE tool that taps live runtime context to debug production systems and automate incident remediation.

AI and unified commerce will become core to Australian retail by 2026, as rising expectations force investment in real-time systems.

Nuvola Media and Certis partner to fuse AI-powered visual analytics with security ops, promising more predictive, data-driven protection.

Zepto promotes Mariana Paun to new chief business resilience role, uniting security, operations and compliance amid tougher scam rules.

New Relic launches an agentic AI platform and SRE Agent to shift observability from reactive monitoring to automated incident resolution.

Axis finds intelligent video moving beyond security as firms use cameras for analytics, cloud adoption rises, and unified platforms gain favour.

VQ launches Advanced Conferencing Centre to give Cisco Meeting Server users tighter control over complex, operator-led multi-room calls.

ManageEngine adds causal intelligence and AI agents to Site24x7, promising faster incident triage and automated remediation for hybrid IT ops.