Intelligent automation stories - Page 6

AI is tipped to run entire corporate workflows by 2026, forcing firms to rebuild software and reorganise staff around skills, not hierarchies.

UiPath and Talkdesk are teaming up to fuse agentic AI, streamlining document-heavy healthcare contact centre workflows and cutting errors.

Genetec predicts flexible cloud adoption, AI-driven automation, and connected systems will transform physical security by 2026, enhancing control and efficiency.

OutSystems sees surging enterprise use of its Agent Workbench, with 5,500 AI agents in development and 1,500 certified developers driving automation.

Microsoft launches new AI tools, including Microsoft Agent 365, to embed intelligent automation and improve business operations and management.

Talkdesk enhances its Copilot with agentic AI, enabling customer service agents to handle complex queries through smarter, real-time support and automation.

Kyndryl launches its secure Agentic AI Framework to help businesses scale AI adoption securely and integrate AI into core operations across industries.

Tech Mahindra launches TechM Orion Marketplace, a platform granting enterprises access to autonomous AI agents for smarter, scalable business automation.

Genetec launches AI-driven tools in its Security Centre SaaS to speed up video evidence searches with natural language and advanced filters.

CrowdStrike and NVIDIA have teamed up to enable no-code creation and secure deployment of AI agents for automated cybersecurity and enterprise use.

Boomi's platform delivers a 347% ROI and a $9.8m net present value over three years, enabling firms to boost productivity and slash integration timelines.

Rimini Street's CEO predicts AI will obsolete legacy ERP systems within a decade, as firms favour intelligent automation over costly software upgrades.

Agentic AI is transforming frontline workforces by autonomously managing tasks in retail, healthcare, and hospitality, enhancing efficiency and resilience.

AI is transforming IT operations from reactive fixes to proactive management, enabling teams to predict issues and improve network performance efficiently.

Dynatrace has been named a Leader and Outperformer in the 2025 GigaOm Radar Report for Kubernetes Observability, highlighting its AI-driven platform's excellence.

xAmplify acquires CTO Group to enhance digital transformation services in Australia, aiming to help organisations scale securely and manage costs effectively.

In FY2026, managed services providers must harness AI, hybrid cloud, and data-driven security to grow and meet evolving client needs in a complex landscape.

Dynatrace tops Gartner's 2025 observability platform report, ranking first in four of six use cases including AI Engineering and Cost Optimisation.

A survey reveals 90% of IT leaders worry about AI adoption risks, especially security, despite its growing use in billion-dollar firms globally.

Ingram Micro launches Xvantage Enable AI programme in ANZ, helping partners adopt and scale AI services with tailored learning and vendor support.