Knowledge Management stories - Page 4
Salesforce unveils Agentforce AI tools for healthcare
Last month
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martech
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rpa
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risk & compliance
Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.
RecordPoint unveils MCP Server for governed AI data
Last month
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physical security
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ai security
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risk & compliance
RecordPoint launches an MCP Server to give AI tools secure, auditable access to governed enterprise data via a standardised interface.
From practicing lawyer to legal engineer: Why the safe bet isn't always the best bet
Last month
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document management
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digital transformation
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ecm
A former BigLaw lawyer explains how swapping the safe partnership track for legal tech unlocked purpose, innovation and a front-row seat to AI.
iManage enhances Insight+ to close the AI governance gap
Last month
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data protection
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document management
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digital transformation
iManage upgrades Insight+ to plug the AI governance gap, adding richer metadata, data warehouse links and multi-region, compliant search.
RecordPoint unveils MCP Server to govern enterprise AI
Last month
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data protection
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digital transformation
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physical security
RecordPoint launches an MCP Server to give AI agents standard, auditable access to governed enterprise data without bespoke connectors.
Knowledge equity in the age of AI: Moving from gatekeeper to orchestrator
Last month
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crm
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uc
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digital transformation
As AI shifts from automating tasks to shaping decisions, leaders must share expertise generously to orchestrate, not gatekeep, knowledge.
Automate the tasks, elevate leaders: The case for human-centered AI
Last month
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uc
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data protection
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hcm
Law firms are turning to AI to cut drudge work, raising urgent questions about how to protect mentorship, ethics and future leaders.
Why the future of maintenance depends on women - and AI that learns from them
Last month
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manufacturing
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digital transformation
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ai
Maintenance's future hinges on bringing more women into the trades and building AI that learns from their full range of expertise.
The AI infrastructure trap: Why your 'AI-ready' project may already be obsolete
Last month
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digital transformation
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fintech
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cx
Banks risk AI 'infrastructure traps' as long projects outpace fast-evolving models, wasting budget while nimbler rivals ship real solutions.
ServiceNow unveils Autonomous Workforce & EmployeeWorks
Fri, 27th Feb 2026
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saas
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uc
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digital transformation
ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.
Notion unveils Custom Agents to automate team workflows
Thu, 26th Feb 2026
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saas
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data protection
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devops
Notion rolls out Custom Agents, AI teammates that automate recurring workflows for Business and Enterprise users in a public beta launch.
CompTIA launches AI course for frontline help desks
Thu, 26th Feb 2026
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devops
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digital transformation
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cx
CompTIA unveils AI Help Desk Essentials course to train frontline IT support teams in safe, effective use of generative AI chatbots.
AI shapes RFP proposal teams as revenue pressure grows
Thu, 26th Feb 2026
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digital transformation
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martech
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rpa
Rising RFP volumes are stretching proposal teams, leaving bids unfinished and exposing B2B services firms to mounting revenue risk.
One million professionals now rely on CoCounsel AI
Wed, 25th Feb 2026
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data protection
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digital transformation
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rpa
One million professionals across 107 countries now use Thomson Reuters' CoCounsel AI, as the tool spreads through tightly regulated sectors.
Potpie AI raises USD $2.2m to map massive codebases
Wed, 25th Feb 2026
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open source
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erp
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api
Potpie AI secures USD $2.2m pre-seed to build an ontology-first context layer helping AI agents navigate massive enterprise codebases.
Hyland expands AI agents to boost enterprise workflows
Wed, 25th Feb 2026
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data protection
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hybrid cloud
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digital transformation
Hyland expands AI agents and content tools to accelerate workflow automation, tackle unstructured data and unify access across repositories.
RingCentral taps OpenAI to power live AI voice calls
Fri, 20th Feb 2026
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uc
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data protection
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digital transformation
RingCentral integrates OpenAI's GPT-5.2 to power live AI voice calls, launching new assistants to support customers and employees in real time.
Komprise unveils KAPPA to prep unstructured data for AI
Fri, 20th Feb 2026
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saas
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storage
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hybrid cloud
Komprise launches KAPPA, a serverless engine to enrich and orchestrate unstructured data at scale, priming file estates for AI use.
G2's 2026 Best Software Awards reveal major market shifts
Fri, 20th Feb 2026
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crm
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uc
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data protection
G2's 2026 Best Software Awards show buyer loyalties shifting fast, with 47% new top products and a major shake-up in global rankings.
Qodo 2.1 adds AI-driven rules for smarter code review
Thu, 19th Feb 2026
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devops
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martech
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application security
Qodo 2.1 debuts an AI-driven rules layer that learns from code history to enforce consistent standards and analytics-led code review.