Global KPIs stories
Celonis and Microsoft link Agent 365 with process intelligence to help firms govern AI agents, track impact and avoid pilot purgatory.
NHS trusts could recoup GBP £250 million a year by cutting routine delays that waste 35 million staff hours, Apogee says.
Adobe names 2026 award winners as Costa Crociere, TSB Bank, the NFL and Lenovo are honoured for data-led customer engagement.
CIOs warned AI will miss ROI without process intelligence as Celonis survey finds 85% of firms eyeing agentic enterprise status and 76% held back.
Gain Theory urges marketers to fix cultural barriers and siloed measurement, saying 54% of B2C decision-makers find insights unactionable.
Siemens adds an on-premises monitoring tool for industrial drive systems, keeping vibration and condition data inside plants for stricter control.
HeadBox warns that fragmented control of meetings and events spend is exposing corporates to rising cost, compliance and governance risks.
ThoughtSpot rolls out Spotter for Industries, AI analytics agents tuned to sector rules to close the “context gap” in enterprise decisions.
R Systems has unveiled EXIQO, an AI Studio to help enterprises scale governed agentic AI across engineering, operations and legacy systems.
Snowflake debuts Project SnowWork, an autonomous AI desktop agent that turns governed data insights into end-to-end enterprise actions.
Alkami and Cornerstone Advisors find US banks are winning on digital adoption but still losing customers to clunky onboarding and weak business tools.
Penske Logistics unveils cloud-based Supply Chain Insight platform, with AI tools and mobile app giving customers real-time operational visibility.
Optimizely survey finds AI saves marketers time but leaves strategy squeezed, as 61% report efficiency gains while only 36% see more room for it.
UK firms told to rethink productivity as AI, ERP and CRM reshape workflows, while experts warn gains depend on skills, governance and resilience.
GTIA study finds 97% of IT service providers use AI, but just 28% have formal strategy and governance in place.
NASCAR expands AI use to cut race analysis from hours to minutes, sharpen fan feedback reviews and guide decisions on competition quality.
Singapore tech leaders are being urged to tighten decision-making, flatten hierarchies and keep AI talent engaged as rapid innovation raises the stakes.
Sprinklr rolls out Spring '26 update with AI copilots, testing controls and customer feedback tools for enterprises.
Most UK firms now use AI, but with only 31% seeing clear returns, questions grow over costs, strategy and how success is defined.
AI-fuelled fintech mega-deals are surging, but most buyers lack the operating model and culture to turn shiny assets into real value.
