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KPIs Stories - Page 5

Australian Stories

KPIs stories

From metrics to meaning: Rethinking KPIs in contact centres
Unified Communications

From metrics to meaning: Rethinking KPIs in contact centres

Australian contact centres risk drowning in metrics; experts urge a sharper focus on a few vital KPIs to lift service, loyalty and morale.

By Richard Lundgren • 5 min read • Wed, 17th Dec 2025
Six tech-led shifts transforming retail leadership - from inventory to insight
Data Analytics

Six tech-led shifts transforming retail leadership - from inventory to insight

Retail leadership is transforming through integrated systems that unify data, enabling real-time planning, AI-driven decisions and cross-functional collaboration.

By Annexa • 5 min read • Tue, 24th Jun 2025
ATech launches second round of its tech startup incubator
Clean technologies

ATech launches second round of its tech startup incubator

ATech is launching the second round of its ATech Boost incubator programme, offering $100,000 in resources to support emerging tech startups until 3 April 2025.

By Catherine Knowles • 2 min read • Fri, 21st Feb 2025

Global Stories

KPIs stories

How AI Is actually changing decision-making inside enterprises
Data Analytics

How AI Is actually changing decision-making inside enterprises

AI is reshaping how enterprises turn data into action, speeding decisions by connecting systems, workflows and accountability at scale.

By Rohit Garewal • 5 min read • Mon, 22nd Dec 2025
Industrial firms face AI growth drag from talent gaps
Unified Communications

Industrial firms face AI growth drag from talent gaps

Industrial giants warn AI ambitions are stalling as severe talent shortages and ageing systems choke growth and sustainability goals.

By Catherine Knowles • 5 min read • Thu, 11th Dec 2025
Ecommpay handbook guides eCommerce firms on payment analytics
eCommerce

Ecommpay handbook guides eCommerce firms on payment analytics

Ecommpay has launched a handbook to help eCommerce firms harness payment analytics for improving checkout, boosting revenue, and reducing cart abandonment.

By Sean Mitchell • 3 min read • Thu, 4th Dec 2025
Datadog acquires Eppo to enhance feature flagging analytics
Software-as-a-Service

Datadog acquires Eppo to enhance feature flagging analytics

Datadog has acquired experimentation platform Eppo, aiming to unify feature flagging and analytics in its Product Analytics Suite to boost product insights.

By Melania Watson • 3 min read • Tue, 6th May 2025
AI revolutionises loyalty programs with personalisation
Customer Experience

AI revolutionises loyalty programs with personalisation

AI technology is reshaping loyalty programmes, as highlighted at the Asia Pacific Loyalty Awards, where firms showcased innovative AI-driven personalisation.

By Melania Watson • 2 min read • Thu, 27th Mar 2025
ManageEngine launches Analytics Plus 6.0 with AI Spotlight feature
Data Analytics

ManageEngine launches Analytics Plus 6.0 with AI Spotlight feature

ManageEngine's Analytics Plus 6.0 introduces AI-driven Spotlight to streamline IT operations by offering contextual recommendations, aiming to cut analysis time for IT managers.

By Catherine Knowles • 4 min read • Fri, 27th Sep 2024
Why investing in artificial intelligence is key for CFOs to unlock enterprise growth
Data Analytics

Why investing in artificial intelligence is key for CFOs to unlock enterprise growth

Artificial intelligence is becoming essential for CFOs to drive enterprise growth, enhancing efficiency, decision-making, and competitive edge.

By Jonathan Beeby • 4 min read • Wed, 18th Sep 2024

Stories from Other Regions

KPIs stories

The power of cybersecurity dashboards in modern risk management
Endpoint Protection

The power of cybersecurity dashboards in modern risk management

Cybersecurity dashboards reveal hidden system risks, providing real-time data to prioritise and rapidly fix vulnerabilities in today's complex digital environments.

By Gary Salman • 4 min read • Wed, 19th Nov 2025
B2B firms raise 2025 marketing budgets but KPIs stay flat
Marketing Technologies

B2B firms raise 2025 marketing budgets but KPIs stay flat

More than half of US B2B firms will boost 2025 marketing budgets, yet most plan steady KPIs, signalling a shift towards AI-driven, focused investment.

By Kaleah Salmon • 4 min read • Tue, 22nd Apr 2025
C-Suite urged to adopt 'think like a CFO' strategy
Customer Experience

C-Suite urged to adopt 'think like a CFO' strategy

Dan French, CEO of Consider Solutions, urges C-Suite executives to rethink value delivery, advocating an 'outside-in' approach to enhance organisational efficiency.

By Sean Mitchell • 2 min read • Sun, 6th Apr 2025
Jellyfish unveils AI media platform to boost marketing speed
Digital Transformation

Jellyfish unveils AI media platform to boost marketing speed

Jellyfish has unveiled an AI-driven media platform aimed at revolutionising in-house marketing, promising a 65% cut in campaign launch times.

By Catherine Knowles • 3 min read • Fri, 28th Mar 2025
Nottingham University partners with Explorance to analyse data
EduTech

Nottingham University partners with Explorance to analyse data

The University of Nottingham has teamed up with Explorance MLY to enhance student survey data analysis, aiming to elevate educational outcomes and satisfaction.

By Catherine Knowles • 3 min read • Fri, 20th Dec 2024
Silverpush names Aom Wasinee Chongmeesuk as Thailand head
Artificial Intelligence

Silverpush names Aom Wasinee Chongmeesuk as Thailand head

Silverpush appoints Aom Wasinee Chongmeesuk as Country Director for Thailand, aiming to enhance AI-driven advertising strategies in the evolving market.

By Imee Dequito • 2 min read • Wed, 9th Oct 2024
Why affiliate programmes aren't just for big businesses
Marketing Technologies

Why affiliate programmes aren't just for big businesses

Even small enterprises can now leverage affiliate programmes, thanks to evolving tech and referral software, making this cost-effective strategy accessible to all.

By Kirsty Sharman • 5 min read • Mon, 30th Sep 2024