Managed Services stories - Page 11
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Exclusive: Paul Pan says ALE's Rainbow Hub redefines UCC
Fri, 19th Dec 2025
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uc
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digital transformation
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encryption
Alcatel-Lucent unveils Rainbow Hub, an integration-led cloud platform linking UCC with workflows, IoT and vertical services for partners.
Tech Data tips AI, security & services to fuel APAC
Thu, 18th Dec 2025
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firewalls
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data protection
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digital transformation
Tech Data tips AI, cybersecurity and services as key drivers of Asia Pacific's channel growth through 2026, despite mounting skills shortages.
Atturra caps 2025 with major APAC tech awards haul
Wed, 17th Dec 2025
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virtualisation
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digital transformation
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cloud security
Atturra closes 2025 with a sweep of APAC tech and industry awards, cementing its rise as a regional IT services heavyweight.
ANZ executives turn from ERP upgrades to agentic AI
Wed, 17th Dec 2025
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digital transformation
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partner programmes
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supply chain
ANZ executives are shifting spend from costly ERP upgrades to agentic AI and automation as talent shortages and ROI pressure intensify.
Kubus bolsters leadership with new marketing & HR heads
Tue, 16th Dec 2025
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network infrastructure
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hcm
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partner programmes
Kubus names Katie Hunt as Head of Marketing and promotes Liv Duncan to Head of HR, strengthening leadership for global growth plans.
Purearth adopts Schneider Electric UPS service model
Tue, 16th Dec 2025
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iot
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iiot
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partner programmes
Purearth Foods shifts to Schneider Electric's service-led UPS model, trading capex for managed, data-driven power resilience in ANZ plants.
Aryaka predicts AI-led overhaul of SASE & enterprise security
Mon, 15th Dec 2025
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firewalls
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network infrastructure
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sd-wan
Aryaka predicts AI will force SASE convergence, spark 2026 'AI firewall' wave and push CIOs towards unified, cost-cutting security platforms.
Australian CIOs brace for labour, cloud 'bill shock' by 2026
Mon, 15th Dec 2025
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saas
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virtualisation
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devops
Australian CIOs face 2026 'bill shock' as labour scrutiny intensifies and cloud-first strategies give way to cost-driven hybrid models.
Rimini Street, Tidewater expand global ERP & tax pact
Mon, 15th Dec 2025
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digital transformation
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partner programmes
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financial systems
Rimini Street expands its Tidewater deal into a global ERP and tax partnership, consolidating SAP platforms and boosting cost savings.
Ingram Micro flags key pressures on Australian MSPs
Mon, 15th Dec 2025
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digital transformation
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partner programmes
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ai
Ingram Micro warns Australian MSPs face rising complexity, skills gaps and cyber risk, but says clear value propositions are driving growth.
Service-based IT & agentic AI to reshape 2026 spend
Fri, 12th Dec 2025
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storage
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hybrid cloud
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data analytics
Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.
Cloud marketplaces and SaaS reshape global IT spend
Fri, 12th Dec 2025
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saas
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crm
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digital transformation
Cloud marketplaces and SaaS are set to transform global IT spend, with Omdia forecasting USD $163 billion marketplace sales by 2030.
Networking as a financial catalyst: Unlocking true cost efficiency
Fri, 12th Dec 2025
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firewalls
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network infrastructure
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digital transformation
AI-native, cloud-first networking is turning enterprise connectivity from a sunk cost into a strategic, measurable driver of financial value.
Accenture & Snowflake launch joint AI data unit
Fri, 12th Dec 2025
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data analytics
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digital transformation
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martech
Accenture and Snowflake form a 5,000-strong AI data unit for enterprises, with Caterpillar among early clients and a new global CoE planned.
Atturra, Comtrac partner on AI-driven investigation tools
Thu, 11th Dec 2025
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document management
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data analytics
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digital transformation
Atturra teams with Comtrac to roll out AI-powered investigation tools for Australian law enforcement and regulators via a single service channel.
Proofpoint seals USD $1.8bn Hornetsecurity deal
Wed, 10th Dec 2025
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data protection
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dr
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digital transformation
Proofpoint completes USD $1.8bn Hornetsecurity takeover, bolstering its European footprint and push into MSPs and smaller businesses.
Expereo to manage Kingspan Light, Air + Water network
Wed, 10th Dec 2025
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uc
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network infrastructure
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digital transformation
Expereo wins global deal to unify Kingspan Light, Air + Water's network across 100 sites, replacing fragmented local connectivity setups.
AWS celebrates top ANZ partners for cloud & AI innovation
Thu, 4th Dec 2025
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digital transformation
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hyperscale
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partner programmes
AWS has honoured top Australia and New Zealand partners like HCLTech and TechnologyOne for excellence in cloud and AI innovation at its 2025 Partner Awards.
Paragon secures EUR €585 million to fund global growth & tech
Wed, 3rd Dec 2025
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partner programmes
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customer service
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managed services
Paragon secures EUR €585 million refinancing to fund global expansion and advance AI and cloud technologies, targeting new markets and growth.
ConnectOS posts rapid growth & lands AFR Fast 100 spot again
Fri, 28th Nov 2025
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partner programmes
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e-commerce
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hybrid & remote work
ConnectOS ranks 37th on AFR Fast 100 for the fourth year, posting USD $66m revenue and 65% growth, expanding its offshore teams for Australian firms.