Managed Services stories - Page 2
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Cybersecurity, AI & sustainable IT top digital priorities
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managed services
UK and Ireland firms prioritise cybersecurity, AI adoption, and sustainable IT strategies as they gear up for evolving digital workplaces in 2024.
CXANZ honours Citrix partners for excellence across Australia & NZ
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managed services
CXANZ has celebrated top Citrix partners across Australia and New Zealand at its inaugural awards, recognising excellence and customer success in the Citrix ecosystem.
Budget 2026 proposals prompt concerns from tech & construction
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managed services
UK Budget 2026 sparks concern in tech and construction over investment, tax changes, and public spending’s impact on growth and business confidence.
IT’s human side of cyber incidents and digital transformation
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managed services
In 2026, successful cyber incident response and digital transformation hinge on human clarity and calm, despite rapid AI and tech advances reshaping IT landscapes.
Everyone’s talking about SASE. Few understand what it really takes
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managed services
SASE unifies networking and security via cloud-based identity-led architecture, yet many firms struggle due to design flaws, not technology, in hybrid work's new era.
Tech marketing in 2026 shifts to evidence & unified messaging
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managed services
Tech marketing in 2026 will prioritise clear, unified messaging and strong customer evidence over high-volume tactics to drive measurable business results.
Ingram Micro Australia & Oreta on driving MSP value with innovation
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managed services
Managed Service Providers like Oreta are leveraging innovation, strategic partnerships, and AWS expertise to deliver outcome-based solutions and long-term value for customers.
Black Kite unveils AI agent to automate 3rd-party cyber risk
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managed services
Black Kite launches AI Agent to automate third-party cyber risk investigation, reporting and decision-making, boosting efficiency for security teams worldwide.
Rackspace unveils AI Launch Pad to streamline enterprise adoption
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managed services
Rackspace Technology launches AI Launch Pad, a private-cloud service to help businesses overcome AI adoption challenges and boost returns across sectors.
Subex unveils AI-powered brand to support intent-driven networks
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managed services
Subex unveils a new AI-powered brand to help telecom operators adopt proactive, intent-driven networks and enhance real-time business strategies.
Tanium honours partners driving growth & innovation worldwide
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managed services
Tanium celebrates its global partners excelling in growth, service, and innovation across regions including Americas, EMEA, and Asia-Pacific.
NEC expands Broadcom partnership to launch new VCF private cloud
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managed services
NEC expands its partnership with Broadcom to offer VMware Cloud Foundation, enhancing AI-ready private cloud solutions for enterprises globally and in Japan.
Redsquid acquires Cyberseer to boost 24/7 cyber protection
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managed services
Redsquid acquires UK cybersecurity firm Cyberseer, enhancing 24/7 threat detection with proprietary automation and expanding its managed services portfolio.
HR Crowd ranked 16th as demand grows for strategic HR tech
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managed services
HR Crowd, a specialist HR tech consultancy, has swiftly grown to rank 16th on the AFR Fast Starters 2025, driven by demand for strategic HR solutions.
BDO Digital named finalist for 2025 Microsoft Americas award
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managed services
BDO Digital is a finalist for the 2025 Microsoft Americas Partner of the Year - Systems Integrator Canada Award, recognised for its innovative AI solutions.
Nintex & Strateq unite to drive automation in South-East Asia
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managed services
Nintex and Strateq partner to deliver tailored automation and orchestration solutions across South-East Asia’s finance, healthcare, and public sectors.
Malaysia’s AI drive balances tech growth with governance reforms
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managed services
Malaysia boosts its AI sector with major infrastructure and partnerships while planning new governance laws to ensure ethical, transparent tech growth.
AI & ransomware reshape cyber threat landscape, report finds
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managed services
Rapid7's report reveals cyber threats evolving with AI-powered phishing, rising ransomware alliances, and faster exploitation of vulnerabilities worldwide.
Adobe introduces Brand Concierge, AI-first solution for personalised customer experiences
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managed services
Adobe launches Brand Concierge, an AI platform to centralise creative assets and deliver personalised, brand-compliant content across customer journeys.
BDO appoints Ben Coggin to boost Yorkshire Deals team growth
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managed services
BDO welcomes Ben Coggin as Transaction Services Partner to drive growth in Yorkshire and North East, strengthening support for mid-market businesses' strategic deals.