Managed Services stories - Page 3
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Sage predicts trust & agentic AI will reshape channel
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Sage’s Gretchen O’Hara says trust and agentic AI will determine which channel partners win, grow and keep customers by 2026.
India’s enterprises shift from AI pilots to execution
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India’s enterprises are racing from AI pilots to full-scale deployment as boards demand hard returns, stronger governance and resilience.
DoiT secures top AWS MSP status for AI-driven cloud ops
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DoiT wins top-tier AWS managed service partner status, backing its AI-led FinOps and CloudOps platform ahead of 2026 programme revamp.
NCC Group, Qualys expand managed attack surface service
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NCC Group partners with Qualys to expand its managed ASM service, blending automated asset discovery with expert-led cyber risk analysis.
Exclusive: Paul Pan says ALE’s Rainbow Hub redefines UCC
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Alcatel-Lucent unveils Rainbow Hub, an integration-led cloud platform linking UCC with workflows, IoT and vertical services for partners.
Tech Data tips AI, security & services to fuel APAC
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Tech Data tips AI, cybersecurity and services as key drivers of Asia Pacific’s channel growth through 2026, despite mounting skills shortages.
Atturra caps 2025 with major APAC tech awards haul
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Atturra closes 2025 with a sweep of APAC tech and industry awards, cementing its rise as a regional IT services heavyweight.
ANZ executives turn from ERP upgrades to agentic AI
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ANZ executives are shifting spend from costly ERP upgrades to agentic AI and automation as talent shortages and ROI pressure intensify.
DTSL appoints Mark Muru as new Group Chief Executive
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DTSL names former Datacom leader Mark Muru as Group Chief Executive, as founder Ian McGough shifts to a strategic growth and M&A role.
Kubus bolsters leadership with new marketing & HR heads
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Kubus names Katie Hunt as Head of Marketing and promotes Liv Duncan to Head of HR, strengthening leadership for global growth plans.
Purearth adopts Schneider Electric UPS service model
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Purearth Foods shifts to Schneider Electric’s service-led UPS model, trading capex for managed, data-driven power resilience in ANZ plants.
Spark NZ, HPE revamp hybrid cloud for managed services
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Spark NZ taps HPE GreenLake and Morpheus to rebuild hybrid cloud, boosting automation and managed services for Kiwi enterprise clients.
Aryaka predicts AI-led overhaul of SASE & enterprise security
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Aryaka predicts AI will force SASE convergence, spark 2026 ‘AI firewall’ wave and push CIOs towards unified, cost-cutting security platforms.
Australian CIOs brace for labour, cloud ‘bill shock’ by 2026
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Australian CIOs face 2026 ‘bill shock’ as labour scrutiny intensifies and cloud-first strategies give way to cost-driven hybrid models.
Rimini Street, Tidewater expand global ERP & tax pact
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Rimini Street expands its Tidewater deal into a global ERP and tax partnership, consolidating SAP platforms and boosting cost savings.
Ingram Micro flags key pressures on Australian MSPs
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Ingram Micro warns Australian MSPs face rising complexity, skills gaps and cyber risk, but says clear value propositions are driving growth.
Oracle brings Database@Google Cloud service to Canada
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Oracle has launched its Database@Google Cloud service in Montreal and Toronto, targeting Canadian multicloud and data sovereignty needs.
Service-based IT & agentic AI to reshape 2026 spend
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Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.
Cloud marketplaces and SaaS reshape global IT spend
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Cloud marketplaces and SaaS are set to transform global IT spend, with Omdia forecasting USD $163 billion marketplace sales by 2030.
Networking as a financial catalyst: Unlocking true cost efficiency
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AI-native, cloud-first networking is turning enterprise connectivity from a sunk cost into a strategic, measurable driver of financial value.