Natterbox news stories
Transforming the future of work, one conversation at a time
Centralised offices, hot desking, and the other flexible workplace designs that have prevailed over the past 10 years are now making way for a massive increase in the “work from anywhere” concept.
Natterbox launches solution to improve customer service efficiency
Freedom will transform agent performance, enabling Natterbox users to work from wherever they want on whatever device they want to work on.
Are we in danger of losing the softer side of customer service?
"While virtual technologies and messaging platforms are capable of helping customers with pre-approved or pre-programmed solutions to specific problems, they are still incapable of solving more complex issues."