CFOtech Australia - Technology news for CFOs & financial decision-makers

Online shopping stories - Page 3

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UK study reveals e-commerce checkout inefficiencies
Last month
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cx
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martech
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online shopping
A UK study by Ecommpay and IMRG shows e-commerce checkout inefficiencies are hindering conversions, revealing an average conversion rate of just 58%.
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Loop launches Offset to manage return costs efficiently
Last month
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cx
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martech
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online shopping
Loop has unveiled Offset, a pre-purchase returns solution aimed at helping Australian retailers manage return logistics as the holiday season approaches.
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Norton report warns UK shoppers of holiday cyber risks
Fri, 1st Nov 2024
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advanced persistent threat protection
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physical security
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email security
Shoppers in the UK are advised to remain vigilant over holiday discounts, as a report reveals soaring risks of digital identity theft amid festive deals.
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Australians increase Christmas budgets, focus on savings
Tue, 22nd Oct 2024
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ai
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christmas
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online shopping
A recent Pureprofile study reveals Australians plan to increase their Christmas spending, with budgets rising to AUD $468 for gifts and AUD $406 for food.
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Customer experience: The heart of sustainable growth
Tue, 1st Oct 2024
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smartphones
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cryptocurrency
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cx
Customer experience drives sustainable financial growth, risking AUD $87 billion if ignored. Digital banks leverage automation for seamless service.
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Most Britons worry over control of personal data online
Mon, 30th Sep 2024
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fintech
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physical security
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data privacy
A Ping Identity survey reveals that 75% of Britons feel they lack control over their online data, fuelling concerns over privacy, fraud, and identity theft.
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Why it's now easier to sell in the US than in the EU
Wed, 25th Sep 2024
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ecommerce
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amazon
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online shopping
UK e-commerce sellers are shifting focus to the US over the EU due to fewer language barriers and simpler tax regulations, making the US market more accessible.
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Australians opt for digital detox as social media use declines
Thu, 5th Sep 2024
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advertising
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social media
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linkedin
Australians are cutting down on social media use, especially apps like Snapchat and TikTok, as they embrace digital detox, a new report reveals.
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Australian businesses must adapt to payment trends: Worldpay
Mon, 2nd Sep 2024
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cryptocurrency
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cx
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blockchain
Australian consumers' payment preferences are evolving, with security and variety boosting revenue potential, says Worldpay's new report.
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E-commerce soars in Australia & NZ amid rising data concerns
Tue, 13th Aug 2024
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martech
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personalisation
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cdp
Online shopping dominates in Australia and New Zealand, with 83% of Aussies and 77% of Kiwis shopping online monthly, notes the 2024 Ecommerce Report released by IAB Australia and Pureprofile.
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UK online shopping surges to 50%, led by groceries
Thu, 25th Jul 2024
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ecommerce
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online safety
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online shopping
British consumers now spend nearly five hours a week shopping online, with 50% of purchases made digitally, says the latest AliExpress Consumer Insights Report.
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How can retailers protect profits and keep customers happy?
Wed, 24th Jul 2024
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ai
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ecommerce
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customers
Amid rising policy abuse, retailers like PrettyLittleThing tighten return rules to protect profits, sparking debate on balancing customer satisfaction and revenue.
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Online shopping sees surge in parcel theft claims in Australia
Thu, 18th Jul 2024
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ecommerce
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online shopping
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electronics
Parcel theft claims in Australia have more than doubled, due to the surge in online shopping, a trend that intensified during the COVID-19 pandemic.
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How to optimize your brand’s eCommerce site around key online shopping days
Wed, 17th Jul 2024
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data analytics
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cx
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martech
Optimise your eCommerce site for Black Friday, Cyber Monday, and Amazon Prime Day to capture shoppers and boost sales with data-driven strategies.
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Coveo report: UK shoppers demand better digital experiences
Tue, 16th Jul 2024
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data privacy
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search
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online shopping
UK shoppers demand superior digital experiences, says Coveo's CX Industry Report. Highlighting desires for AI-powered personalization, better search results, and data transparency.
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Unified Commerce Benchmark study highlights retail leaders in Singapore
Thu, 20th Jun 2024
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cx
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martech
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commerce systems
Manhattan Associates' Unified Commerce Benchmark for Specialty Retail unveils key findings from Singapore's retail sector, spotlighting leaders like Nike, Adidas, and Dior.
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UK consumers expect online retail to match in-store CX
Wed, 12th Jun 2024
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cx
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martech
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genai
Coveo’s 2024 Relevance Report reveals 49% of U.K. shoppers face customer experience issues, with higher dissatisfaction among Gen Z and Millennials at 71%.
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Australians shift EOFY shopping focus to online deals & security
Fri, 31st May 2024
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martech
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commerce systems
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genai
Research shows 38% of Australians plan to join EOFY sales, with 42% shopping online. The shift from tax-deductibles to electronics, and household items marks a new trend.
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Pattern study reveals trust gap in Australian online shopping
Tue, 28th May 2024
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fintech
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financial systems
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amazon
Australian shoppers trust Amazon far more than emerging rivals Temu and Shein, reveals a Pattern study. Only 7% vouch for Temu's product quality.
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Ecommerce isn’t replacing bricks-and-mortar retail; it’s empowering it
Tue, 28th May 2024
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martech
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omnichannel
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bnpl
Ecommerce isn't killing physical stores; it's enhancing them. In 2023, Australians spent AUD $63.6 billion online, boosting bricks-and-mortar sales.