CFOtech Australia - Technology news for CFOs & financial decision-makers

Online shopping stories - Page 9

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Consumers want speed, visibility in return for brand loyalty
Fri, 1st Jul 2022
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open source
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branding
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online shopping
72% of Australian shoppers want complete online order visibility and 63% are loyal to retailers who deliver goods the fastest.
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Data crucial to capture shoppers' wallets post-COVID
Thu, 30th Jun 2022
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data analytics
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martech
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planning
First-party data strategies key to driving personalisation, customer satisfaction, and long-lasting relationships according to a new report.
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New late-stage order cancellation to improve customer service
Fri, 17th Jun 2022
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crm
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uc
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martech
Manhattan Associates launches late-stage cancellation service to prevent unwanted shipments and costly returns in online retail.
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Retailers amongst most targeted by cybercriminals
Thu, 2nd Jun 2022
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cybersecurity
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online shopping
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sekuro
While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers.
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Digital commerce fraud: What it is and how to stop it
Tue, 31st May 2022
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ecommerce
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online shopping
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online fraud
Australia and New Zealand experience a surge in eCommerce sales, but face the challenge of rising online fraud.
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Online shopping up 31% this quarter - NZ Post report
Tue, 31st May 2022
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ecommerce
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online shopping
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new zealand post
Online shopping spending in New Zealand for Q1 2022 is up 31% YoY and a whopping 86% YoY, according to the NZ Post eCommerce Spotlight report.
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Research unveils precarious customer loyalty for retailers
Wed, 18th May 2022
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crm
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data analytics
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cx
New research has found customers are reassessing established brand loyalties as their priorities and behaviours shift.
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ANZ shoppers plan to spend less, be more selective
Fri, 22nd Apr 2022
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bnpl
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bigcommerce
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online shopping
For retailers, 2022 is set to be a year of introspection as shoppers across Australia and New Zealand indicate they plan to spend less.
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Pinterest partners with WooCommerce and launches app
Tue, 19th Apr 2022
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apps
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pinterest
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online shopping
The new app gives businesses of all sizes the power to turn their product catalogues into shoppable product pins on Pinterest.
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Aussies vote on the toughest jobs in online shopping
Fri, 8th Apr 2022
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crm
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martech
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ecommerce
Shoppers have revealed how much, or how little, they know about what goes into the online shopping process in a new survey by CouriersPlease.
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Online retail still the chosen method for Australian consumers
Fri, 25th Mar 2022
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supply chain & logistics
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online shopping
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inventory management systems
According to a new report from Manhattan Associates, a significant shift to online retail is still very much apparent among Australian consumers.
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Shouldering the responsibility of payment security
Fri, 18th Mar 2022
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edutech
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email security
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cybersecurity
Digital payments have become second nature for shoppers, but scammers are taking advantage. How can the industry fight back?.
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Increase in cyber attacks driven by online holiday shopping
Fri, 18th Mar 2022
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cybersecurity
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online shopping
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akamai
Attackers increase the volume of attacks, including scraping data, draining customer accounts, damaging site functionality and holding encrypted data ransom.
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NZ’s eCommerce market set to grow as demand for alternative payment methods increases
Mon, 14th Mar 2022
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bnpl
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ecommerce
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online shopping
New Zealand’s eCommerce market set to grow 38% by 2025, with demand increasing for alternative payment methods.
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Canstar awards Mighty Ape for Most Satisfied Customers
Wed, 9th Mar 2022
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awards
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online shopping
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canstar blue
Canstar has announced that the results of its survey for Most Satisfied Customers in the Online Retailers category reveal Mighty Ape as the winner.
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Fighting smart against policy abuse in online retail
Tue, 1st Mar 2022
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bnpl
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ecommerce
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customers
The trouble with policy abuse, compared to conventional fraud, is that policy abusers are not necessarily cybercriminals who are hiding their identity.
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Orders with multiple shipments causing customer dissatisfaction
Mon, 21st Feb 2022
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crm
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martech
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supply chain & logistics
76% of Australian shoppers indicate that they have experienced unusual delays in receiving goods they ordered online in the last three months.
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Nexcess integrates with HubSpot to serve growing online businesses
Thu, 3rd Feb 2022
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data analytics
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martech
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cdp
Nexcess integrates with HubSpot CRM platform, offering cloud hosting and marketing capabilities for online brands.www.nextplatform.com.
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Five eCommerce trends that will affect all online sellers in 2022
Wed, 12th Jan 2022
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ecommerce
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online shopping
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covid-19
eCommerce experts Optiseller unveil 5 trends that will impact online sellers in 2022, including increased online sales and the rise of mobile shopping.
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One-stop eCommerce live streaming solution boosting business
Wed, 29th Dec 2021
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digital entertainment
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ecommerce
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video
A new live-streaming solution is helping boost eCommerce sales, according to Agora, a real-time engagement platform.