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Process automation stories

PDQ adds software visibility tools & workflow integrations
IT Automation

PDQ adds software visibility tools & workflow integrations

IT teams can now spot missing and vulnerable software faster as PDQ expands inventory, package management and ticketing links.

By Sean Mitchell • 3 min read • Last week
Most firms using AI see little business value, survey
DevOps

Most firms using AI see little business value, survey

Most organisations are still seeing AI deliver productivity gains rather than revenue, as legacy systems and poor data hinder wider returns.

By Sean Mitchell • 4 min read • Last week
Sage buys Doyen AI to speed finance software rollout
Software-as-a-Service

Sage buys Doyen AI to speed finance software rollout

The move could cut costly rollout delays for finance teams, as Sage brings in-house AI that speeds data migration, mapping and configuration.

By Joseph Gabriel Lagonsin • 4 min read • Last week
US audit firms shift focus from AI adoption to oversight
Data Analytics

US audit firms shift focus from AI adoption to oversight

US audit firms are now scrutinising AI outputs more closely as adoption spreads and concerns over judgment and compliance persist.

By Shannon Williams • 4 min read • Last week
Banks struggle to move AI pilots beyond test stage
Digital Transformation

Banks struggle to move AI pilots beyond test stage

Poor data, ageing systems and tight regulation are leaving most bank AI projects stuck in pilots, despite heavy investment in the technology.

By Karen Joy Bacudo • 5 min read • Last week
CFOs to gain margin points by backing AI strategically
Data Analytics

CFOs to gain margin points by backing AI strategically

Finance chiefs could lift profits by 2029 if they back AI with broader systems upgrades, Gartner said, as budgets rise.

By Shannon Williams • 3 min read • Last week
Agiloft launches free Astra AI for contract analysis
Software-as-a-Service

Agiloft launches free Astra AI for contract analysis

Free access to contract AI could let legal and finance teams spot risk, missed discounts and compliance gaps without an upfront purchase.

By Joseph Gabriel Lagonsin • 4 min read • Last week
AICPA & CIMA launch AI skills programme for finance
Data Analytics

AICPA & CIMA launch AI skills programme for finance

Finance teams risk missing productivity gains unless staff learn to use AI with stronger oversight, governance and judgement.

By Karen Joy Bacudo • 4 min read • Last week
UiPath & Deloitte launch AI testing for enterprises
DevOps

UiPath & Deloitte launch AI testing for enterprises

Enterprises could cut software release delays as the partners add self-healing AI agents to automate testing across existing systems.

By Sean Mitchell • 3 min read • Last week
Hyland appoints Tracy Roccasalva as Marketing Chief
Document Management

Hyland appoints Tracy Roccasalva as Marketing Chief

The appointment comes as software groups race to prove AI can drive customer deployments, not just trials, in the enterprise content management market.

By Sofiah Nichole Salivio • 3 min read • Last week

Stories from Other Regions

Process automation stories

ANS names Ali Mustoe-Playfair as Agentic Operations Chief
Digital Transformation

ANS names Ali Mustoe-Playfair as Agentic Operations Chief

The new post reflects a push to make AI adoption a business process, as the Manchester firm targets agent support for all staff by 2026.

By Sofiah Nichole Salivio • 4 min read • Last week
hivr.ai & Radisson roll out group booking automation
Digital Transformation

hivr.ai & Radisson roll out group booking automation

Hotel teams could cut hours of admin as Radisson starts using hivr.ai’s software to automate rooming lists across Europe.

By Sofiah Nichole Salivio • 4 min read • Last week
Black Ore opens Tax Autopilot to thousands of CPA firms
Digital Transformation

Black Ore opens Tax Autopilot to thousands of CPA firms

The roll-out comes as firms face a mounting accountant shortage, with Black Ore claiming Tax Autopilot can slash return prep time by up to 98%.

By Sofiah Nichole Salivio • 4 min read • Last week
Vernon Building Society taps FintechOS for mortgage overhaul
Digital Transformation

Vernon Building Society taps FintechOS for mortgage overhaul

Borrowers and brokers could see faster mortgage processing as Vernon Building Society adds a new digital layer without replacing core systems.

By Karen Joy Bacudo • 4 min read • Last week
Workday lands finance & HR system at Sovereign Network Group
Digital Transformation

Workday lands finance & HR system at Sovereign Network Group

Unified software should give the housing group clearer control over costs, staffing and service delivery as it manages 85,000 homes.

By Sofiah Nichole Salivio • 4 min read • Last week
eir business inks ServiceNow deal for managed services
Data Protection

eir business inks ServiceNow deal for managed services

Customers across Ireland will get a single portal for service requests and incident updates as eir business shifts onto ServiceNow's AI platform later this year.

By Karen Joy Bacudo • 4 min read • Last week
Synextra wins Microsoft Data & AI on Azure designation
Software-as-a-Service

Synextra wins Microsoft Data & AI on Azure designation

The recognition could help Synextra win more UK contracts as buyers seek proven Azure data and AI expertise from trusted partners.

By Sean Mitchell • 3 min read • Last week