Process automation stories
Australian insurers risk falling behind on AI and growth unless they replace legacy core systems with cloud-native platforms before FY2027.
Optro unveils MCP server to let customers link large language models to live GRC data while preserving role-based access and audit controls.
PDQ adds PowerShell Scanner and Jira links as it boosts software visibility, package organisation and support tools for IT teams.
Most organisations using AI are seeing productivity gains, but a survey found few are translating the technology into revenue or measurable ROI.
Sage acquires Doyen AI and adds new Intacct, HCM and developer tools as it pushes AI deeper into finance software workflows.
US audit firms move from AI roll-outs to tighter oversight as Caseware-backed research shows stronger calls for validation and controls.
Banks are hitting old systems, poor data and regulatory hurdles as AI pilots stall, with most projects still stuck in test mode.
Gartner says CFOs that back AI strategically could lift margins 10 points by 2029, as finance budgets rise and cloud ERP gains traction.
Agiloft launches Astra with free AI contract analysis, promising legal, procurement, sales and finance teams data protection and usage-based access.
AICPA and CIMA unveil global AI training for finance staff as firms seek to turn automation and generative tools into measurable gains.
UiPath and Deloitte add AI-driven software testing to Ascend, aiming for broader coverage, faster releases and less manual maintenance.
Hyland names Tracy Roccasalva as Chief Marketing Officer to bolster its AI-led Agentic Enterprise push and expand in enterprise content management.
AI is cutting contact-centre admin, spotting demand spikes and guiding agents in real time, helping firms lift service without losing the human touch.
ANS appoints Ali Mustoe-Playfair as Director of Agentic Operations, tasking her with embedding AI into everyday workflows and customer use cases.
Radisson Hotel Group rolls out hivr.ai software across Europe to cut manual rooming-list work in meetings and group hotel bookings.
Black Ore opens Tax Autopilot to thousands of CPA firms, claiming faster complex returns and up to 98% time savings amid a severe accountant shortage.
Vernon Building Society taps FintechOS to speed mortgage processing with AI tools, while keeping its core banking systems unchanged.
Workday deploys finance and HR platform at Sovereign Network Group, giving the housing association a unified system for 3,000 staff and 85,000 homes.
Eir business to shift managed services onto ServiceNow AI Platform in multi-million-euro deal targeting public sector, enterprises and SMEs.
Synextra gains Microsoft Data & AI on Azure status as chief executive Chris Piggott says UK customers want more than cloud hosting.