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Process automation stories

Haast raises $17.2 million to automate compliance checks
Software-as-a-Service

Haast raises $17.2 million to automate compliance checks

Sydney-founded Haast secures $17.2 million as investors back its push to embed automated compliance checks into enterprise workflows.

By Catherine Knowles • 4 min read • Last month
Universities process thousands of placement payments
EduTech

Universities process thousands of placement payments

Australian universities use TechnologyOne platform to process thousands of Commonwealth Prac Payments as Victoria University pays out $1.5 million.

By Catherine Knowles • 4 min read • Last month
ABBYY & Tecala launch end-to-end document workflow tool
Digital Transformation

ABBYY & Tecala launch end-to-end document workflow tool

Tecala and ABBYY unveil a document-processing platform for enterprise workflows, aiming to cut manual checks in accounts payable and insurance claims.

By Catherine Knowles • 4 min read • Last month

Global Stories

Process automation stories

Ascendion named HFS market leader in agentic services
DevOps

Ascendion named HFS market leader in agentic services

Ascendion wins HFS market leader nod as agentic AI wins gains in legacy modernisation, testing and enterprise delivery.

By Sofiah Nichole Salivio • 3 min read • Last month
Oracle launches agentic apps across Fusion Cloud suite
Customer Relationship Management

Oracle launches agentic apps across Fusion Cloud suite

Oracle unveils 25 AI-powered apps across finance, HR and customer service, as it pushes agentic software deeper into core business workflows.

By Mark Tarre • 5 min read • Last month
ServiceNow makes AI standard across entire platform
Digital Transformation

ServiceNow makes AI standard across entire platform

ServiceNow has made AI a standard feature across its platform, adding new tools for enterprise customers in Canada and beyond.

By Sean Mitchell • 4 min read • Last month
Optimizely training sparks surge in marketing AI agents
DevOps

Optimizely training sparks surge in marketing AI agents

Optimizely training programme sees 375 AI agents built in five days as waitlist tops 1,500 amid rising enterprise marketing demand.

By Sean Mitchell • 4 min read • Last month
Why the Chatbot is not your AI strategy
Data Analytics

Why the Chatbot is not your AI strategy

Chatbots are easy to sell, but businesses seeking real AI gains should be looking at systems intelligence, says an expert.

By Adrian Randall • 6 min read • Last month
Everest names Sapiens Decision a Luminary in AI report
Digital Transformation

Everest names Sapiens Decision a Luminary in AI report

Everest Group names Sapiens Decision a Luminary in AI decision intelligence watch as insurers and lenders seek governed automation.

By Sofiah Nichole Salivio • 3 min read • Last month
Felix launches AI workflow platform with USD $1.7 million
Drones

Felix launches AI workflow platform with USD $1.7 million

Felix lands USD $1.7 million to scale AI workflows for legal and finance teams, targeting consistency and audit trails over ad hoc prompts.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Process automation stories

Nmbr & Paiday target Canada accounting payroll gap
Digital Transformation

Nmbr & Paiday target Canada accounting payroll gap

Nmbr and Paiday join forces to embed payroll into Canadian accounting software, targeting compliance headaches and multi-client workflows for firms.

By Karen Joy Bacudo • 4 min read • Last month
Elida Beauty builds tech foundation after Unilever split
Data Analytics

Elida Beauty builds tech foundation after Unilever split

Elida Beauty and SnapLogic set up a low-code integration layer to manage orders, logistics and finance after the brand owner's Unilever breakaway.

By Kaleah Salmon • 4 min read • Last month
Aqilla launches AI invoice tool to speed accounts payable
Digital Transformation

Aqilla launches AI invoice tool to speed accounts payable

Aqilla has unveiled an AI-enhanced invoice automation feature that combines capture and accounts payable, cutting processing time and tightening controls.

By Catherine Knowles • 4 min read • Last month
Hapax launches AI platform to automate workplace tasks
Customer Relationship Management

Hapax launches AI platform to automate workplace tasks

Hapax expands beyond banks with AI platform that spots workplace bottlenecks and deploys task-specific workers, claiming 350 automations in beta.

By Sean Mitchell • 4 min read • Last month
Production, service roles face highest automation risk
Robotics

Production, service roles face highest automation risk

Planera study finds production and service roles face heavy automation pressure, with cashiers and machine operators among the most exposed.

By Shannon Williams • 4 min read • Last month
Fujifilm & DoxAI launch fraud check AI in New Zealand
Digital Signage

Fujifilm & DoxAI launch fraud check AI in New Zealand

Fujifilm Business Innovation New Zealand teams up with DoxAI to bring AI fraud checks to lenders and insurers, cutting manual document reviews.

By Sean Mitchell • 4 min read • Last month
ServiceNow study flags empathy gap in customer service
Digital Transformation

ServiceNow study flags empathy gap in customer service

ServiceNow research finds customers want faster, more empathetic support, but fragmented systems and mismatched AI priorities are frustrating service teams.

By Sofiah Nichole Salivio • 4 min read • Last month