Retail stories
Most brands invest in customer data unification yet overlook identity resolution, crucial for personalised AI strategies and effective retail media use.
Call Design's CallD.AI platform embeds compliance and governance at the heart of contact centre AI, ensuring transparency and operational integrity for enterprises.
AI and cloud technology revolutionise retail with faster demand forecasts, reducing out-of-stocks and boosting sustainability at stores like Woolworths.
Oracle launches Globally Distributed Exadata Database on Exascale Infrastructure, enabling scalable AI workloads and analytics with global data residency compliance.
Forter launches new tools to help retailers track and manage rising agentic AI traffic, boosting fraud detection and enhancing eCommerce security.
Just 11% of retailers are ready to fully scale AI tools, with data challenges limiting wider adoption despite 45% using AI weekly, says Amperity report.
Felipe Flores has been named Regional Senior Vice President of Data and AI at Endava, leading expansion of AI capabilities across the Asia-Pacific region.
Standard Chartered partners with Alibaba to accelerate AI adoption in finance, aiming to enhance customer service and sustainability efforts.
ClearCourse has acquired retail software provider Davidson Richards, aiming to expand payment and eCommerce solutions across new retail markets.
Akeneo launches its first AI agent, Data Architect Agent, and upgrades analytics to streamline product data modelling and boost AI-driven commerce insights.
A survey of 288 APAC retailers shows strong confidence in customer engagement plans, with loyalty and personalised tools top priorities despite economic challenges.
PriceSpider launches Wayvia, an AI-driven retail platform that enhances brand insights and revenue across channels with 20 years of shopper data.
Peacock Bros launches an all-in-one warehouse solution in ANZ, combining Zebra Technologies hardware and cloud-based systems to streamline supply chains.
Metapack has launched Consolidated Clearance, a solution to help retailers cut cross-border shipping costs by consolidating parcels under one customs entry.
Coinme expands cash-to-crypto service to over 50,000 US retail locations, offering low fees and easy access for cash-preferred and unbanked consumers.
Nexer Enterprise Applications appoints Chris Braisby as Operations Director to strengthen operational strategy amid continued UK market growth.
THG Fulfil has enhanced its Omega warehouse in Warrington with a 120,000-bin AutoStore system, boosting efficiency and next-day delivery cut-off to 1am.
Despite rising AI investments by UK retailers, 57% of consumers distrust brands' use of AI and 76% doubt data privacy protections, reveals new research.
Spain leads global fast fashion, with 91.5% market share as Europe dominates, despite environmental concerns, reveals study by Kaiia.
Data shows Amazon dominated Prime Day deals in 2024 and 2025, with shoppers rarely searching rival retailers, despite their parallel sales events.
