Retail stories
Customer experience drives sustainable financial growth, risking AUD $87 billion if ignored. Digital banks leverage automation for seamless service.
Segway-Ninebot's new ZT3 Pro electric scooter, priced at AUD $1,699, promises advanced smart tech and robust off-road capabilities for urban commuters and adventure seekers alike.
AI is transforming hospitality with 85% of Australia's venues using it for data analytics, inventory management, and personalised marketing to boost revenue and efficiency.
Reebelo has partnered with SquareTrade to launch ReebeloCare in Australia. This 24-month device protection plan offers flexible service options and global coverage.
Informatica partners with HowGood to empower food suppliers with AI-driven sustainability insights, addressing rising consumer ethical demands and regulatory pressures.
Samsung research shows 52% of Australians plan digital refreshes this year, with many keen on upgrading devices, but sustainable disposal knowledge remains low.
Virgin Australia partners with Sabre to lead in modern airline retailing. The airline will integrate SabreMosaic to transform guest experiences and optimise offers.
Backbase unveils Intelligence Fabric, a major upgrade to its Engagement Banking Platform, integrating AI and data capabilities to enhance customer service and sales operations.
As customers demand instant gratification, brands must future-proof loyalty programmes with real-time strategies, like Woolworths' 2022 pivot to immediacy.
A new commercetools report reveals 90% of businesses that migrated to new eCommerce platforms saw revenue boosts, with 30% noting increases of 30% or more.
Generation Z is forecasted to become the wealthiest generation ever, with global spending projected to hit $12 trillion by 2030.
Shippit launches Shippit International, a cutting-edge cross-border shipping service to help Australian retailers tackle rising costs and boost their global presence.
Adobe's 2024 holiday forecast predicts U.S. online sales to hit USD $240.8 billion, driven by Cyber Week, mobile shopping, and social media influences.
Logitech launches the MX Creative Console, aiming to streamline workflows for digital creators with AI and Adobe integration.
Yubico's 2024 survey reveals alarming cybersecurity trends, with 46% of Australians reporting password compromises and 80% citing AI-enhanced scam sophistication.
BlackBerry's latest Global Threat Intelligence Report reveals a 53% surge in malware, with 11,500 daily samples blocked.
Northern is introducing Parcel Pending lockers at 50 stations in Northern England, enhancing convenience for over 100 million annual passengers.
Genesis Energy partners with Informatica to implement AI-powered data governance, aiming to enhance data quality, streamline operations, and support advanced AI solutions.
Half of UK consumers find retail marketing “irrelevant,” with only 42% feeling online content is tailored to their interests, a decline from last year, says Optimizely.
Sendcloud appoints Amelia Scott as CRO to drive growth across Europe. With deep B2B SaaS sales experience, Scott aims to enhance sales efficiency and customer satisfaction.