Retail stories
Ecommerce businesses can achieve personalisation ethically with intelligent popups, quiz funnels for abandoned carts, and dynamic product blocks.
A Sydney startup, Pyng, offers Australians a solution to save billions in annual tap-and-go surcharge fees by facilitating surcharge-free payments through its innovative app.
Orro has teamed up with Cisco to unveil its Managed Observability service, enhancing visibility in networks and enabling swift issue resolution for businesses.
Consumers increasingly blend online, offline, and social media shopping platforms. A report by Locus and Coresight highlights 65.8% utilising multiple touchpoints.
Mandoe Media's AI Magic Create tool has propelled small businesses, including Street Taste, to remarkable 30% sales growth, revolutionising digital signage.
Workday unveils twelve new Industry Accelerators, partnering globally to help customers modernise HR and finance across various sectors.
Rithum names Lou Keyes as CEO to spearhead growth in third-party commerce. Keyes, with vast tech sector expertise, succeeds Bryan Dove, who led since 2021.
As Australia's retailers navigate inflation and reduced spending, improved order fulfilment during peak season is crucial for operational efficiency and customer loyalty.
Retailers must embrace emerging tech and automation for Black Friday triumph, cutting costs and ensuring efficiency during high-demand periods.
Salesforce's new Commerce Cloud integrates B2C, DTC, B2B, and more on a unified AI-powered platform, featuring autonomous agents for enhanced customer experiences.
Samsung's Galaxy Watch Ultra dazzles with top-tier features and a hefty NZD $1,199 price tag, but is it worth the investment for non-fitness enthusiasts?.
As cost-of-living pressures rise, Australian shoppers are more selective and returns-savvy, making flexible return policies key to retail success, says a new study.
JB Hi-Fi partners with Amperity to enhance its first-party data strategy, aiming for better customer engagement through AI-powered insights and predictive modelling.
A new FIS survey reveals security is the top concern for online banking in Singapore, with 56% noting increased fraud attempts and millennials most affected.
UK banks struggle to innovate despite growing balance sheets, with 77% under pressure to keep up, a SaaScada study reveals.
Forterro unveils Orderwise Cloud, a customisable ERP system for retail, wholesale, warehousing, and eCommerce, promising improved security and reduced costs.
Logistics experts warn that attacks in the Red Sea are driving up shipping costs, potentially limiting Black Friday discounts to 20% to 30% this year.
Synergy Enterprise Solutions joins Pae Hokohoko, enhancing New Zealand government services with advanced CX solutions through its Zendesk partnership.
Europe's Premier Google Cloud partner Appsbroker CTS rebrands as Qodea after last year's merger. Qodea focuses on security, data, and innovation for global brands.
New research by CommBox reveals UK Gen Z shoppers prefer digital channels like WhatsApp for customer service, while older generations stick to phone calls.