Retail stories
ShipStation unveils a suite of features for Australian retailers, including Checkout Rates and Custom Labels, to bolster operational efficiency amidst rising eCommerce demands.
Workforce management firm Calabrio expands its partnership with Customer Driven Solutions to enhance contact centre operations in Australia.
Mastercard introduces its tokenised 'Click to Pay' system in Australia, aiming to thwart up to 90% of the country's payment card fraud.
Australian consumers seek greater sustainability in product returns, with nearly half suggesting retailers could enhance their sustainability credentials.
HubSpot's study reveals 9 out of 10 Singaporean social media marketers predict a rise in direct-to-consumer sales on social media platforms in 2024, highlighting the shift towards social media as a primary retail channel.
Global data centre containment solutions market forecasted to surge to $3.17bn by 2034 due to increased investments by large corporations.
Workday surpasses USD $1 billion in annual recurring revenue in the retail sector, with 60% of Fortune 500 retail firms adopting their HR and financial management solutions for real-time business insights.
Despite security concerns, Rackspace's 2024 AI Research Report highlights the transformative capacity of artificial intelligence, with 89% of companies stating they've experienced significant benefits from implementing AI.
Quality of data drives successful AI-powered marketing, affecting user experience and future engagements, underscoring the need for robust, detailed consumer profiles.
Commercetools sees 65% growth in ARR, attributing success to B2B expansion including prominent partnerships with Fortune 500 companies like Volkswagen and BMW.
Coveo introduces two new GenAI business applications to optimise digital customer and employee experience journeys, leveraging AI for personalised and efficient services.
Tufin, a major network and cloud security firm, is collaborating with Microsoft on Copilot for Security, a AI-powered tool leveraging big data to better enable organisations to manage cyber threats.
Sealskinz, a UK-based accessories brand, upgrades operations with the BPA platform, achieving 90% automation in order management and easier VAT extraction from bonded goods.
Philips Professional Displays Services introduces affordable 'entry-level' LED display range, the Philips Public LED 5000 Series, worldwide, widening access to display technology.
Brivo's 'Top Global Security Trends (2024)' report unveils key changes in global security teams, including increased incorporation of new tech, the expanding role of the CSO, and anticipation of AI's influence.
JBL bolsters its Quantum Series with new headset models purpose-built for XBOX and PlayStation consoles, offering wireless spatial audio virtualisation and dual device connection.
Aliaksei Aneichyk, ex-Gett executive, takes up the mantle as new CFO at Europe's leading shipping platform, Sendcloud, enhancing its resolve for global delivery solutions.
Kingfisher extends its tech partnership with curated marketplace giant Virtualstock to bolster operational efficiency and expand retail offerings over a three-year period.
The Regatta Group extends its partnership with Nexer for ongoing Microsoft Dynamics 365 support and optimisation, following a five-year multimillion-pound digital overhaul across 16 nations.
The Regatta Group continues its collaboration with Nexer for post-live support and optimisation of its successful multimillion-pound IT transformation project using Microsoft Dynamics 365.