Salesforce Stories - Page 21 - CFOtech Australia

Australian Stories

Salesforce stories

Salesforce study: AI a top priority for Australian executives

A YouGov survey for Salesforce reveals 81% of Australian business leaders prioritise generative AI, with 50% already having clear strategies and 42% developing them.

By Catherine Knowles • 3 min read • Fri, 30th Aug 2024

Marketing Technologies

Healthengine appoints David Watson as new Chief Commercial Officer

Australia's top healthcare marketplace, Healthengine, names David Watson as new CCO, set to enhance commercial strategies and foster growth from July.

By Imee Dequito • 2 min read • Tue, 9th Jul 2024

Global Stories

Salesforce stories

Marketing Technologies

Sitecore appoints new VPs to strengthen Asia-Pacific presence

Sitecore appoints Stuart O'Neill as VP for Australia and NZ, and Zac Lin as VP for Asia, bolstering its APAC market presence to deliver cutting-edge digital experiences.

By Imee Dequito • 2 min read • Tue, 10th Sep 2024

Unified Communications

Certinia unveils Customer Success Cloud for seamless integration

Certinia has launched its Customer Success Cloud, integrating seamlessly with its existing Professional Services Cloud to enhance collaboration across departments.

By Shannon Williams • 4 min read • Fri, 6th Sep 2024

Marketing Technologies

SailPoint strengthens leadership with new CSO & President

SailPoint Technologies has bolstered its leadership team with Gary Nafus as Chief Sales Officer and Matt Mills promoted to President, aiming to enhance identity security solutions.

By Imee Dequito • 3 min read • Mon, 2nd Sep 2024

Marketing Technologies

Salesforce to launch autonomous AI agents for sales teams in October

Salesforce has unveiled new AI sales tools: Einstein SDR Agent and Sales Coach Agent. Launching in October, these agents aim to boost sales efficiency.

By Catherine Knowles • 3 min read • Tue, 27th Aug 2024

Customer Relationship Management

Rubrik unveils Salesforce Data Protection for enhanced security

Rubrik has launched Salesforce Data Protection, a backup and recovery solution aimed at enhancing data security for businesses relying on the Salesforce Core Platform.

By Sean Mitchell • 2 min read • Thu, 22nd Aug 2024

Marketing Technologies

Oracle NetSuite glitch leaks data from thousands of websites

Thousands of websites using Oracle NetSuite's SuiteCommerce may be leaking private customer information due to misconfigured access controls.

By Shannon Williams • 3 min read • Tue, 20th Aug 2024

Virtualisation

Hyperscaler cloud marketplaces to reach USD $85 billion by 2028

Sales of enterprise software via AWS, Microsoft, and Google Cloud marketplaces are set to soar to USD $85 billion by 2028, driven by cloud credits and simplified procurement.

By Sean Mitchell • 3 min read • Fri, 16th Aug 2024

Marketing Technologies

Exclusive: Rimini Street's CTO on AI, future of ERP systems

Rimini Street's CTO Eric Helmer has discussed how AI is reshaping ERP systems, addressing high vendor fees, and enhancing customer support.

By Melania Watson • 6 min read • Fri, 2nd Aug 2024

Marketing Technologies

Dialpad launches Ai Sales platform to boost sales efficiency

Dialpad has launched Ai Sales, an AI-driven platform aimed at streamlining sales operations by replacing over 10 separate applications and reducing operational costs by 18%.

By Kaleah Salmon • 3 min read • Tue, 30th Jul 2024

Marketing Technologies

Salesforce & Workday join forces to create AI-driven assistant

Salesforce and Workday team up to offer an AI-powered employee service agent, leveraging unified HR and CRM data to enhance productivity and simplify routine tasks.

By Sean Mitchell • 4 min read • Thu, 25th Jul 2024

Customer Relationship Management

Salesforce unveils fully autonomous AI customer service agent

Salesforce launches Einstein Service Agent, its first fully autonomous AI customer service agent, promising faster, precise resolutions and seamless human handovers.

By Catherine Knowles • 4 min read • Wed, 24th Jul 2024

Customer Relationship Management

Campaign management software market to reach $10.2B by 2034

The global campaign management software market is set to soar to USD$4.8 billion by 2024 and may reach USD$10.2 billion by 2034, driven by AI and cloud innovations.

By Shannon Williams • 4 min read • Tue, 23rd Jul 2024

Hybrid Cloud

Global cloud governance market to reach USD $3.87bn by 2034

The global cloud governance platform market is set to hit USD $3.87 billion by 2034, driven by AI integration, hybrid cloud adoption, and compliance needs.

By Sean Mitchell • 4 min read • Fri, 5th Jul 2024

Stories from Other Regions

Salesforce stories

Customer Experience

Gen AI now top priority for Singaporean business leaders

Salesforce report reveals 87% of Singaporean C-suite executives rank generative AI among their top three priorities, urging rapid organisational adoption.

By Shannon Williams • 3 min read • Thu, 5th Sep 2024

Hyperscale

Censornet launches module to simplify SMBs' cloud compliance

Censornet has unveiled its new Posture Management module, designed to enhance compliance and risk management for small and mid-sized businesses in the cloud.

By Catherine Knowles • 3 min read • Fri, 23rd Aug 2024

Marketing Technologies

Surge in AI adoption amongst sales challenges in Singapore

Salesforce's latest report reveals rising challenges for sales teams, with 66% of professionals in Singapore finding it harder to meet customer expectations.

By Shannon Williams • 3 min read • Mon, 5th Aug 2024