Salesforce stories
CPL harnesses Salesforce tech to revolutionise disability sector, mirroring Uber's adaptive service model for client-focused solutions.
Salesforce calls for startups to enter its first ever PitchComp at Salesforce World Tour Sydney event on March 21st, 2017.
Asian firms eye innovation to boost loyalty, yet costs and talent gaps stall the tech uptake despite AI's allure, reports Salesforce study.
Salesforce's new Einstein Analytics imbues CRM with AI, offering predictive insights to enhance sales and marketing strategies.
By 2021, AI-powered CRM activities could increase global business revenues by US$1.1 trillion and create 800,000 net-new jobs.
Bluewolf integrates IBM Watson APIs, Vlocity and Salesforce Einstein to improve experiences for telecommunication agents and customers.
The new features allow online retailers to integrate artificial intelligence into the customer experience more.
Together, the companies will work on NTT Data's Digital Telco Lab with the aim of developing digital solutions for Communication Services Providers.
Strong ecosystem, market presence, innovation and customer satisfaction named as their strengths as an hpaPaaS.
The new and improved Salesforce AppExchange partner programme features a new business model, a new onboarding experience, and new technology tools.
Salesforce expands its footprint in Japan with a new data centre in Kobe, enhancing its services following significant growth in the Asia-Pacific region.
Salesforce and Vocus sign multi-million-dollar deal to enhance customer experience for Australia's telecom sector.
Salesforce boosts Aussie presence with new Sydney-based infrastructure on AWS, eyeing local service enhancement.
IBM and Salesforce team up to provide AI-powered solutions for customer engagement, combining Watson and Einstein.
Together with Equinix, the company recently announced direct, private access to the Salesforce platform via Equinix Cloud Exchange.
Competitors may shrug off Einstein as a marketing gimmick, Salesforce says it's a new layer of intelligence that makes things smarter.
Einstein ABM enables marketing and sales teams to precisely target their most valuable accounts, personalise campaigns and engage with prospects.
Salesforce unveils a US$50m fund to bolster cloud consulting partners, spurring on the expansion of next-gen consulting firms.
The company recently had success with a large agribusiness project involving a Salesforce-connected-application.
Solnet has signed on as a Salesforce consulting partner, as it 'actively explores' partnerships and technologies to help further customers' DX.