Work from Home (WFH) stories - Page 45
In what most systems administrators may well imagine were the good old days, work was as much a place as an activity. Today, people work from anywhere. While this delivers advantages including flexibility, potentially better productivity and the promise of an improved work/life balance while attracting staff regardless of where they might live, it is not without its challenges. Security and access to company resources is more complex, while appropriate devices, connectivity and even workspaces must be considered.
COVID-19: Outbreak sees CX support tickets skyrocket globally
Fri, 27th Mar 2020
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crm
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cx
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martech
The week ending 22 March saw a 20% increase in global tickets compared to the same period last year, says Zendesk, a customer relationship management company.
Global lockdowns put pressure on internet infrastructure
Fri, 27th Mar 2020
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e-learning
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hybrid & remote work
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wfh
COVID-19 lockdowns are straining global internet infrastructure, say researchers at Monash Business School, with increasing latency issues across many regions.
Kaspersky announces update to Microsoft Office 365 security solution as COVID-19 threats emerge
Fri, 27th Mar 2020
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uc
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hybrid & remote work
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cybersecurity
The upgrade introduces enhanced anti-phishing capabilities with a dedicated anti-spoofing feature, as well as bolstered protection within Microsoft Teams.
OnePlace Solutions offers free Microsoft 365 add-on to support remote workers during COVID-19
Fri, 27th Mar 2020
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uc
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hybrid & remote work
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microsoft
The offer comes after Microsoft announced that subscribers to Microsoft Office 365 will be able to access a free trial of the Microsoft Teams software.
Tencent Cloud launches Voov Meeting videoconferencing tool
Fri, 27th Mar 2020
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uc
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hybrid & remote work
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video conferencing
Tencent Cloud enhances its unified communications lineup with VooV Meeting, offering free 300-participant HD video conferencing globally during COVID-19.
Google's 12 remote working tips for better productivity
Fri, 27th Mar 2020
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uc
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hybrid & remote work
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google
Google unveils 12 essential tips to enhance productivity for remote workers, suggesting tools like Gmail, Google Drive, and Hangouts for seamless collaboration.
Google offers Hangouts features for free in midst of COVID-19
Thu, 26th Mar 2020
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hybrid & remote work
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google
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wfh
Google is offering free access to advanced Hangouts Meet features to all G Suite users until July 1, 2020, to aid remote working during the COVID-19 pandemic.
COVID-19: Zoom downloads explode as people work from home
Wed, 25th Mar 2020
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uc
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hybrid & remote work
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video conferencing
As COVID-19 forces global remote work, Zoom downloads skyrocket by 1,270% from late February to late March 2020, totalling over 17 million.
AIIA launches remote-working portal with support of Federal Government
Tue, 24th Mar 2020
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hybrid & remote work
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wfh
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federal government
The Australian Information Industry Association, with Federal Government backing, launched a portal today to aid remote working amid the COVID-19 pandemic.
Check your home network: Demand will congest internet during COVID-19 lockdown
Tue, 24th Mar 2020
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uc
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e-learning
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hybrid & remote work
Kiwis are urged to prepare home networks for potential congestion as data demand is set to surge during New Zealand's COVID-19 lockdown.
New DXC healthcare solution enables remote patient engagement
Tue, 24th Mar 2020
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uc
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martech
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hybrid & remote work
DXC Technology has released a new patient-centered care solution to aid interoperability and remote patient engagement for healthcare organisations.
TechDay introduces RemoteWorkerTech Asia site
Tue, 24th Mar 2020
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hybrid & remote work
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techday
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wfh
This is a new site dedicated to covering the latest technology, expert opinions and trends around remote working.
BlackBerry offers comms solutions free for 60 days
Tue, 24th Mar 2020
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endpoint protection
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edr
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hybrid & remote work
BlackBerry Desktop, SecuSUITE for Government, AtHoc and Protect are all available for enterprises in need of secure communications.
UN telecommunications agency launches global platform to fortify countries' networks
Tue, 24th Mar 2020
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uc
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hybrid & remote work
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international telecommunication union
The International Telecommunication Union has launched a global platform to bolster telecommunications networks under pressure from the COVID-19 pandemic.
ThousandEyes launches outage map as internet usage explodes during COVID-19 outbreak
Tue, 24th Mar 2020
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uc
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hybrid & remote work
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wfh
ThousandEyes releases its Global Internet Outages map, providing visibility into global internet health during the COVID-19 outbreak.
Securing remote workforces at scale
Mon, 23rd Mar 2020
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hybrid & remote work
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wfh
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wavelink
Australian businesses brace for remote working amid COVID-19 by strengthening cybersecurity measures in their Business Continuity Plans to avoid cyberattacks.
COVID-19: Surfshark joins growing list of companies offering free services
Mon, 23rd Mar 2020
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vpns
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phishing
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email security
Surfshark is offering free six-month VPN subscriptions to help small businesses protect remote employees from cyberattacks during the COVID-19 pandemic.
IDC: AR/VR market will still see eventual growth in 2020
Mon, 23rd Mar 2020
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supply chain
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hybrid & remote work
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ar, vr & metaverse
AR and VR headsets will see shipments decline in the near term due to COVID-19, but the long-term outlook is positive, according to IDC.
Acronis steps up protection offering for businesses
Mon, 23rd Mar 2020
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hybrid & remote work
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cybersecurity
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acronis
Acronis offers its Acronis Cyber Files Cloud free until end of July to support businesses and service providers during the COVID-19 pandemic.
COVID-19: Google releases new info hub for distance learning
Mon, 23rd Mar 2020
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edutech
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e-learning
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hybrid & remote work
Teach From Home is a central hub of information, tips, training and tools. Plus, Google earmarks US$10 million for distance learning.