CommBank (CBA) stories

Commonwealth Bank of Australia is leveraging AI to improve customer service, reducing scam losses by 50%, fraud by 30%, and call wait times by 40%.

CommBank has unveiled new security features for its mobile app, including digital wallet reviews and scam warnings, to enhance customer protection against fraud.

During Cyber Security Awareness Month, COSBOA's Stop the Hack campaign urges small businesses to enrol in free training to bolster their cyber defences.

Mobile banking apps dominate in Australia with 75% of users utilising them last month. However, only 63% find their bank's mobile features adequate, says Forrester.

Nearly one-third of the world’s largest banks now disclose AI use cases and ROI, with UK banks like Barclays and NatWest tripling AI references over the past year.

Boxing legend Danny Green champions the Cyber Wardens campaign to boost cyber security for small businesses amidst rising online attacks.

Australian telco More named MVNO Start-Up of the Year at Europe's MVNO World Congress for growth-driven strategies and innovations, leveraging CommBank trust.

Rebecca Hegeman of Localsearch shares strategic insights on harnessing AI for SMEs, addressing a significant adoption gap.

CommBank’s app now includes Travel Booking and car buying services as it aims to enhance digital engagement among its 8.5 million active users.

As cyber attacks surge, doctors warn clinics to protect operations, with some even considering a return to paper records.

Commonwealth Bank of Australia joins a new anti-scam intelligence network to combat online fraud, in collaboration with AFCX and NASC, enhancing digital security.

CommBank and Telstra team up with COSBOA to launch Cyber Wardens, a free training program aimed at safeguarding Australia’s small businesses from costly cyber threats.

Australian businesses have boosted investment in assets by 22%, particularly in green technologies like electric vehicles, despite a slowing economy, reports the Commonwealth Bank.

EnergyFlex, an Aussie start-up founded by RAAF veterans, launches an app to cut energy costs and emissions by aligning usage with renewable availability.

Australia's leading bank and telecoms firm collaborate with COSBOA to simplify cybersecurity for small businesses, launching free security training, 'Cyber Wardens'.

New research exposes a rise in Australian patients delaying or cancelling healthcare due to cost concerns, urging providers towards digital solutions to meet patients' evolving payment preferences.

Kore.ai appoints industry veteran Paul Rilstone as Vice President for Australia and New Zealand, aiming to boost its presence and accelerate growth in the region.

Cogo partners with AI-firm Personetics, pioneering climate-conscious banking by aiding customers in understanding and managing their carbon footprints based on their spending habits.

Frollo, Australia's Open Banking service provider, urges a collaborative strategy to enhance the data quality in the nation's Consumer Data Right framework, supporting superior financial outcomes.

Zepto, an account-to-account payments technology leader, embraces growth by naming industry veteran Colin Baines as Chief Commercial Officer.