CFOtech Australia - Technology news for CFOs & financial decision-makers

Customer Loyalty stories - Page 17

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Barracuda Networks launches global partner success programme

Wed, 6th Dec 2023
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Barracuda Networks debuts its Barracuda Partner Success Programme, designed to foster growth and optimise sales strategies globally.
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American Express extends partnership with HICAPS for easier health payments

Thu, 30th Nov 2023
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American Express has broadened its affiliation with Australia's health claim solution HICAPS, enabling smoother healthcare transactions.
Omnichannel

The future of omnichannel: Your success blueprint in a digital world

Thu, 16th Nov 2023
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Customer loyalty is absolutely the most important thing. But it is a byproduct of the people that work for you.
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ShipStation & ChannelEngine partnership aims to enhance global ecommerce experiences

Mon, 13th Nov 2023
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ShipStation and ChannelEngine's new partnership targets enhancing global ecommerce, easing merchants' shipping logistics and marketplace integration.
Digital shield

'Commvault unveils AI-enhanced data protection platform 'Commvault Cloud''

Thu, 9th Nov 2023
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Commvault has launched its new platform, Commvault Cloud, offering enhanced cyber resilience and data protection solutions for hybrid cloud organisations.
Me

Me&u launches marketing platform in partnership with Eagle Eye

Wed, 8th Nov 2023
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As an omnichannel loyalty, promotions, and subscription tool, me&u Engage influences customer behaviour along their purchasing journey.
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KnowBe4 appoints Cindy Zhou as Chief Marketing Officer

Wed, 8th Nov 2023
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KnowBe4 has named Cindy Zhou as its Chief Marketing Officer, entrusting her with spearheading the firm's global marketing, PR, and sales strategies.
Academy

Antavo launches academy to foster customer loyalty & enhance skills

Fri, 3rd Nov 2023
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partner programmes
Antavo, the loyalty cloud platform, has launched the Antavo Academy, a training scheme that offers hands-on tutoring and certification.
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Beyond NPS: Why trust matters most in customer loyalty

Wed, 25th Oct 2023
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partner programmes
It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.
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Antavo and Concord partnership to enhance digital customer experiences

Mon, 23rd Oct 2023
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commerce systems
Antavo, an Enterprise Loyalty Cloud company, and digital transformation firm Concord, forge a partnership aimed at improving digital customer experiences.
Voice

Voice analytics market projected to reach USD 9.33 billion by 2030

Wed, 18th Oct 2023
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The voice analytics market is set to soar to $9.33bn by 2030, fuelled by growing use of voice recognition tech.
Retail

Inbuilding coverage technology reshapes retail customer experience

Mon, 16th Oct 2023
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Inbuilding coverage technology is transforming retail customer experiences by enhancing connectivity, personalisation and payments convenience.
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Boomi unveils GenAI tool, Boomi GPT, simplifying automation

Fri, 6th Oct 2023
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Boomi has introduced Boomi GPT, its first offering in the Boomi AI suite, promising streamlined integration and automation on the Boomi platform.
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Video: 10 Minute IT Jams - An update from Eagle Eye

Mon, 25th Sep 2023
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Eagle Eye's Miles Toolin discusses the company's AI-driven loyalty and promotions platform and its plans for the APAC market. #TechDay #marketing.
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Manhattan Associates streamlines returns for omnichannel shopping

Fri, 8th Sep 2023
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Manhattan Associates has announced enhanced Returns Management capabilities to streamline and optimise the returns process.
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Retailers called on to win over shoppers as cost of living rises

Thu, 7th Sep 2023
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After significant growth in peak pandemic years, Australian consumer online retail spending has stabilised, according to the Australian Ecommerce Report 2023.
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The power behind personalised customer journeys

Mon, 4th Sep 2023
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Brands need to understand their customers' wants, motivations, and pain points to create a successful customer journey. Personalisation is key.
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How to win customer loyalty in the age of AI

Tue, 22nd Aug 2023
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There is a tremendous opportunity in the next few years to start using AI on the data generated by loyalty programs.
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Customer loyalty proves critical for grocery retailers

Wed, 28th Jun 2023
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New Eagle Eye research reveals how grocery retailers can win with customer loyalty standards and practices in light of the current economic climate.
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Khoros appoints Lindsay Sanchez as Chief Marketing Officer

Fri, 28th Apr 2023
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Khoros hire Lindsay Sanchez as its Chief Marketing Officer to lead the company's next phase of growth and innovation in digital-first customer engagement.