The Ultimate Guide to Generative AI
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Generative AI (GenAI).
What to know about Generative AI
Generative AI is reshaping the digital landscape by powering advances across industries with its ability to create content, assist decision-making, and automate processes. From enhancing customer experience platforms and streamlining business workflows to transforming healthcare and cybersecurity, generative artificial intelligence is driving innovation and operational efficiency at an unprecedented scale.
Businesses and organisations are increasingly adopting generative AI technologies to harness its potential benefits, while also grappling with challenges such as data privacy, security risks, ethical considerations, and the need for robust governance. As generative AI solutions become core components of enterprise strategies, understanding their capabilities and implications is vital for staying competitive in today’s rapidly evolving digital economy.
Our stories explore practical deployments, emerging trends, and expert insights on generative AI’s impact across sectors, helping readers navigate its opportunities and challenges. Whether you are interested in the latest AI-driven product innovations, policy developments, or strategies for successful AI integration, this collection offers comprehensive information to keep you informed about the pivotal role of generative AI in transforming businesses and society.
Australian Generative AI News
Regional stories with direct local relevance
Governed choice: the key to scaling AI safely in Australian business
Many Australian firms are failing to turn AI pilots into scalable gains because scattered tools are outpacing governance and business context.
Commonwealth Bank tests AI companion in banking app
The trial could make everyday banking decisions clearer for millions of app users, while keeping human oversight and fraud controls in place.
AI delivers measurable gains at Coles, bank & law firm
Australian firms are starting to reap AI gains in productivity and customer service, but trust and pricing models are now under pressure.
MC&V wins Canva & Canteen work as AI roster expands
Brands are now demanding AI production partners that can handle approvals, governance and commercial workflows, and MC&V is meeting that need.
Altman says businesses lag AI adoption amid rapid change
Businesses face pressure to speed up AI rollouts as OpenAI chief Sam Altman says enterprise adoption remains very early.
Avoiding shadow AI requires strong enterprise governance
Unmanaged AI use is exposing Australian firms to data leakage, compliance breaches and other risks as adoption outpaces oversight.
Analyst Insights
Research and market analysis connected to Generative AI
DataHub Cloud v1 aims to boost analytics agent accuracy
Software Improvement Group named Gartner leader on debt
Claroty launches Claire AI agent for cyber-physical systems
Keeper Security ranks second fastest-growing in market
CFOs risk falling behind without scalable AI strategy
Featured News
Exclusive: Reco COO on securing the AI inside your SaaS stack
Reco COO Zoe Hillenmeyer says enterprises typically underestimate their AI agent exposure by a factor of ten and that gap is widening.
Dext: Transformative AI made easy for accountants and bookkeepers
Accountants could cut errors and save time as Dext AI Assist brings prompt-based automation to bookkeeping workflows.
Riverbed says go from ticket queues to zero disruption
AI-driven support tools could cut employee downtime, as Riverbed argues that fewer tickets may still hide unresolved problems.
Dell Technologies makes all the hardware cool again
Renewed AI spending is boosting demand for Dell's secure, certified infrastructure as companies chase faster deployment and lower cloud costs.
Guidewire: Modernising insurance with accountability
Regulators are warning insurers to keep humans accountable as AI speeds up claims work and other busy tasks, Guidewire says.
Upwind Expands to Sydney: Real Time Cloud Security for APJ
The Sydney move follows a USD $250 million funding round as the cloud security firm bets on real-time protection for fast-growing AI workloads.
Sage Intacct builds explainable AI into accounting
Accountants facing staff shortages may gain faster workflows, as Sage Intacct’s new agent exposes its calculations, sources and audit trail.
Sage branding itself on trust in AI world of 'big voices'
Trust is emerging as a selling point for finance software as Sage warns that opaque AI can leave CFOs answerable for costly errors.
Exclusive: Google Cloud accelerates shift to agentic data
Enterprises may soon design data systems for AI agents rather than staff, as Google Cloud adds real-time context, automation and cross-cloud access.
Exclusive: Adobe ANZ chief on AI adoption trends
AI is increasingly moving into live use across Australia and New Zealand, as regulated sectors test deployments while CEOs chase productivity gains.
Exclusive: Google sees success with niche AI playbooks
Enterprises are under pressure to prove AI returns as Google pushes reusable, sector-specific playbooks into production across 19 industries.
Diligence the watchword as oversight lags AI governance
Most boards are using AI for routine tasks, but only 3% have woven it into risk oversight, leaving organisations exposed to fresh hazards.
Exclusive: Orderfox pushes into autonomous execution with Gieni ABX
Orderfox launches Gieni ABX on Microsoft Azure to push industrial AI beyond insights, automating workflows across enterprise systems with governance.
UiPath Accelerates AI in Software Development and Testing
UiPath is pushing AI deeper into software testing, promising autonomous agents that transform quality assurance and developers' roles.
Elastic says AI search & context now decide customer loyalty
Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.
Guidewire showcases GenAI's capabilities in insurance risks
Guidewire touts 'insurance-grade AI' as it uses generative tools to speed risk, claims and pricing decisions for cautious insurers.
Expert Columns
How AI can be the biggest accelerator for SMBs
Governed choice: the key to scaling AI safely in Australian business
Why data governance is a core IT responsibility in the AI era
Avoiding shadow AI requires strong enterprise governance
AI is compressing legal work but increasing the value of divergence
The 'boring' AI ERP capabilities delivering the biggest finance gains
Using AI in your ERP? You should know where your data goes
Why business ambition is running ahead of AI readiness
Compliance is not the same as resilience: What Australian organisations are missing beyond the Essential Eight
AI shopping boom puts checkout under pressure
Interviews
Interviews and video coverage from the networkRecent Generative AI News
Australian SMEs adopt AI but lag on workflow change
Most Australian SMEs are still using AI for emails and drafting, leaving manual workflows intact despite growing board pressure for change.
AI fuels Australian workplace disputes, report finds
Employees are using AI to draft complaints, pushing Australian bosses to spend more time and money on workplace disputes.
AI tools cut hospitality bookkeeping pressure in Australia
Tight margins and labour shortages are pushing cafés, restaurants and bars to automate receipts and invoices, cutting hours of admin work.
HWLE Lawyers picks Legora for major firmwide AI rollout
The move will put AI tools in daily use for more than 1,900 staff, as HWLE seeks tighter controls around risk, training and compliance.
Square AI launched in Australia for small businesses
Small firms could save hours on admin as the free assistant turns sales data into plain-language answers inside Square's platform.
The 'boring' AI ERP capabilities delivering the biggest finance gains
Lesser-known ERP tools are already cutting month-end work, from reconciliation and AP to forecasting, if the data underneath is clean enough.
Using AI in your ERP? You should know where your data goes
Finance teams need to know whether ERP AI queries cross borders, because model routing can affect sovereignty, compliance and audit trails.
Squiz launches content tool for AI search visibility
The new tool aims to help large organisations fix visibility and accessibility gaps across thousands of pages as AI search reshapes publishing.
CommBank appoints first Chief AI Scientist in Australia
The appointment underscores the lender's push to scale responsible AI as banks race to recruit academic talent and manage security and governance risks.
Australian CEOs favour AI reskilling over job cuts
Most Australian chief executives are using AI to reshape work and boost skills, with only one in five planning hiring cuts.
Australian small businesses see AI boost jobs & revenue
Australian small firms are reporting higher revenue and hiring from AI, with regular use almost doubling in 18 months to 69%.
Compliance is not the same as resilience: What Australian organisations are missing beyond the Essential Eight
Australian firms face growing cyber gaps as insurers and clients demand evidence of controls beyond the Essential Eight, amid new AI threats.
Webjet launches ChatGPT app for flight & hotel searches
Travellers can now compare fares and rooms inside ChatGPT, as Webjet seeks to keep bookings from shifting to AI search tools.
AI virtual data rooms are reshaping M&A due diligence
Due diligence is speeding up as purpose-built AI data rooms cut manual review and help buyers and sellers handle complex transactions faster.
Experts warn passwords no longer sufficient in AI era
Australian firms are being urged to adopt passwordless logins as AI tools and data leakage make stolen credentials easier to exploit.
Sydney builder backs startups with AUD $3 million each
Startups may get more runway in Sydney as Repeat Builders commits AUD $3 million to each venture before recruiting founders.
Your website is being read by AI - and you're probably invisible to it
Australian businesses risk vanishing from search as AI tools replace blue links with one answer, cutting clicks and reshaping discovery.
Australian sole traders embrace AI for daily business
Australian sole traders are using AI to cut admin time and boost output, with daily or weekly use now at 41 per cent, Hnry found.
Vocus & Fortinet launch Secure Shield for AI oversight
It aims to curb staff data leaks into public AI tools by giving Australian employers visibility and controls over what workers share.
The death of the backlink: Why PR is now the most powerful SEO tool you have
AI search is turning brand coverage into a direct driver of discoverability, making earned media far more valuable than backlinks for buyers.
Job Moves
CommBank appoints first Chief AI Scientist in Australia
Cevo hires former Macquarie AI leader to head AI adoption
Willis names Leah Mooney as Pacific consulting head for cyber risk
Quanton appoints Chris Wyman to lead Australia growth push
Blue Connections IT appoints new Head of Microsoft and Cloud
Litera appoints Avaneesh Marwaha as new CEO
CI&T Australia hires new leads for data & cloud practices