The Ultimate Guide to Generative AI
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Generative AI (GenAI).
What to know about Generative AI
Generative AI is reshaping the digital landscape by powering advances across industries with its ability to create content, assist decision-making, and automate processes. From enhancing customer experience platforms and streamlining business workflows to transforming healthcare and cybersecurity, generative artificial intelligence is driving innovation and operational efficiency at an unprecedented scale.
Businesses and organisations are increasingly adopting generative AI technologies to harness its potential benefits, while also grappling with challenges such as data privacy, security risks, ethical considerations, and the need for robust governance. As generative AI solutions become core components of enterprise strategies, understanding their capabilities and implications is vital for staying competitive in today’s rapidly evolving digital economy.
Our stories explore practical deployments, emerging trends, and expert insights on generative AI’s impact across sectors, helping readers navigate its opportunities and challenges. Whether you are interested in the latest AI-driven product innovations, policy developments, or strategies for successful AI integration, this collection offers comprehensive information to keep you informed about the pivotal role of generative AI in transforming businesses and society.
Australian Generative AI News
Regional stories with direct local relevance
Selling a business shouldn't mean drowning in documents
Hidden paperwork is slowing sales and creating deal risk, even as AI tools promise faster due diligence without exposing sensitive data.
SAS named Leader in IDC decision intelligence MarketScape
The ranking strengthens SAS's pitch to regulated industries, where auditable AI decisions and consistent logic across cloud and on-premises systems matter most.
Zendesk names Rachita Sundar as Chief Financial Officer
Greater scrutiny over AI spending will fall on Zendesk's finance team as Rachita Sundar takes over as Chief Financial Officer.
Oracle launches Fusion Claw for governed AI execution
The new runtime aims to let firms automate longer workflows in finance, HR and supply chain under tighter governance and audit controls.
The AI adoption metric most IT teams aren't tracking
Boards are increasingly demanding proof that AI spending is working, yet usage figures alone can leave IT unable to explain poor uptake.
Australian firms race ahead on AI despite oversight gaps
Only 9% of Australian organisations can fully trace AI behaviour in production, leaving boards exposed as systems move into live use.
Analyst Insights
Research and market analysis connected to Generative AI
SAS named Leader in IDC decision intelligence MarketScape
Oracle launches Fusion Claw for governed AI execution
AI coding tools shift developers towards review work
Braze named Gartner Leader for fourth straight year
Cloudera named leader in Asia Pacific sovereign AI
Featured News
Interview: Cloudera says AI agents reshape zero trust
Enterprises must update identity controls as software agents generate more requests and need tightly time-limited access to sensitive systems.
TrendLife targets AI challenges with family-focused Kaleida
Parents and teachers may get more oversight of children's AI use as TrendLife rolls out Kaleida with Learning Buddy to curb answer-only shortcuts.
Interview: Cloudera says open-ended AI spending is over
Enterprises are now demanding proof of value and tighter controls as AI budgets face scrutiny over compute costs and deployment choices.
AI transforming B2B discovery - but human trust endures
AI is changing how B2B buyers make decisions - but an expert warns that it is not a substitute for effective human comms strategies.
Exclusive: ABBYY says AI build costs will drive buying
Enterprises could cut AI spend by up to 80% by shifting document workflows away from custom builds and into standard platforms.
Exclusive: ABBYY brings zero-shot document AI to Vantage
Enterprises can now extract data from unseen document types without templates, as ABBYY rolls out zero-shot capabilities in Vantage.
Exclusive: ABBYY launches hybrid AI document models
Enterprises under pressure to curb AI risk and cost are being given a hybrid option that blends generative models with OCR and rules-based extraction.
Why businesses need more than technology to scale AI
Only 19 per cent of enterprise AI use cases hit most or all goals, as Infosys urges firms to pair technology with data, training and governance.
Interview: Cloudera bets on hybrid AI growth in JAPAC
Banks and large enterprises in Asia-Pacific are rethinking cloud-first AI plans as costs, sovereignty and regulation favour hybrid deployments.
Genetec: Open platforms key as physical security evolves
Businesses are prioritising hybrid, open security systems to protect existing hardware investments while adopting cloud and AI tools more gradually.
Confluent: Stale, unreliable data could impair enterprise AI
Fresh data and tighter controls are becoming critical as businesses push AI into production, with weak lineage and quality seen as a major risk.
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
The Aussie AI Data Centre debate: profit, power & public trust
Australia's AI boom could add GBP £58 billion, but energy shortages, bubble fears and local backlash are clouding the data centre rush.
Australian AI training gap becomes cost, productivity burden
Poor training is leaving Australian firms unable to turn AI licences into gains, with productivity slipping and shadow AI risks rising.
Shadow AI becomes security headache as workers outpace governance
Unchecked use of consumer AI tools is exposing sensitive company data, forcing executives to balance productivity gains against compliance and security risk.
Jamf launches AI Governance to enhance visibility, security
IT teams can now track AI models on Apple fleets to curb data leaks and token spend as businesses wrestle with shadow AI.
Glean: AI creating hidden workload for Australian employees
Australian knowledge workers are spending 6.5 hours a week on AI oversight, with the hidden burden linked to burnout and higher churn risk.
Cvent says event success lies in genuine human interaction
Hybrid formats are helping organisers broaden reach without losing the in-room relationships that still drive trust, leads and donations.
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Cloudflare: Non-human traffic may reshape publishing models
Publishers may be pushed towards licensing deals and micro-payments as AI crawlers consume content without sending traffic back.
Pead: AI search transition reshaping corporate reputation
AI-generated answers are already shaping public perceptions, forcing firms to manage reputation across trusted third-party sources instead of search rankings.
Autonomous IT boom fuelling LogicMonitor's APAC growth
APAC customers are fuelling LogicMonitor's AI growth, with Australia among the earliest adopters of its Edwin AI platform.
Ansarada unveils OS Bondi for secure M&A, due diligence
Deal teams will save time on due diligence as Ansarada's OS Bondi spots duplicate questions while keeping sensitive data inside its secure platform.
Ingram Micro's Great Migration promises security and productivity boost
One million ageing Windows 10 PCs are set for replacement as Ingram Micro and Microsoft push AI-ready devices to cut security risks and cloud costs.
SAS Innovate: New era of scams requires novel solutions
Australians are losing billions as AI-driven fraud pushes banks, telcos and platforms to share scam data faster and stop payments earlier.
Cohesity mitigating shadow AI by empowering staffers
Approved AI tools are cutting shadow use by staff, but Cohesity warns the bigger risk is corrupted enterprise knowledge and weak governance.
AI arms race forcing businesses to rethink cybersecurity
Security teams are racing to shrink exposure windows as AI makes newly disclosed vulnerabilities exploitable almost immediately.
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
The new cash will help Emergent broaden from coding tools into an operating system for small and medium businesses as demand surges.
SonicWall boosts endpoint security for SMBs and mid-market
SMBs and mid-market firms facing AI-driven attacks are set for tighter device controls as SonicWall prepares a new endpoint security product.
Resilience over prevention as AI reshapes security landscape
Rising ransomware speed is pushing ANZ firms to increase spending on recovery strategies as AI gives attackers new ways in.
Check Point: Be the best, or get out the way
Rising AI-driven attacks are compel security buyers to cut vendor sprawl, though Check Point warns over-consolidation can still raise risk.
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OnBoard says board AI policy key, but lags behind in adoption
Most boards are using AI, but formal guidelines are still missing as adoption races ahead of governance, OnBoard's survey found.
Archaic payment processes costing SMEs time and money
Australian SMEs are missing working capital gains as manual invoicing and EFTs leave payments slower and less secure.
Agentic AI creates enterprise challenge beyond LLM boom
Enterprises face rising costs and governance gaps as thousands of AI agents begin operating alongside staff across multiple systems.
Expert Columns
Fluent is not factual: Why AI needs verified data in APAC
Three technology myths CIOs should stop believing
Selling a business shouldn't mean drowning in documents
The next eCommerce interface may not be a screen
Some AI risks more subtle than others
The Key AI Test Is Ensuring Regulation Keeps Pace With Ambition
The Next E-commerce Interface May Not Be a Screen
What should replace the resume in an AI-first hiring process?
Opinion: Yes, AI is coming for your job
Your AI Scaling Problem is Actually a RAG Problem
Interviews
Interviews and video coverage from the networkRecent Generative AI News
StackHawk launches Wingman to fix flaws in AI coding
The tool aims to close security gaps left by AI-written code before vulnerabilities reach security backlogs or pull requests.
iManage links ChatGPT Enterprise to governed knowledge
Law firms can now use ChatGPT Enterprise to search governed iManage files without losing permissions, audit trails or version history.
A10 launches AI Gateway to control model use & cost
Organisations using several AI models will get spending, access and policy controls in one place, as use of generative tools spreads across departments.
Salesforce adopts Legora to boost legal AI workflow
The rollout could speed research and drafting for in-house lawyers while easing pressure from rising regulation and contract volumes.
Pipedrive rolls out Nova AI meeting tool worldwide
Sales teams will get AI meeting notes and CRM updates at no extra cost as Pipedrive expands Nova across Google Meet, Zoom and Teams.
Bazaarvoice & Bluefish team up on AI recommendations
Brands risk losing sales when AI shopping tools cite the wrong details, as the new tie-up flags errors and boosts review visibility.
Orca launches AI partner platform to boost channel sales
Partners may win more business faster as Orca links rewards to lifecycle performance and uses AI to cut sales admin time.
HiBob launches Galileo-powered workforce intelligence
The new tools could help HR teams make tighter pay, role and review decisions using company data and specialist guidance, as rollout begins in 2026.
AFL Grand Final weekend lifts online spending & traffic
Retailers saw a surge in food, screens and merchandise sales as fans prepared for AFL Grand Final watch parties and post-match celebrations.
Amazon Ads launches Agent & DVA+ for unified buying
Advertisers may see simpler campaign setup and less manual work as Amazon folds sponsored, display, video and audio buying into one platform.
OpenAI unveils 20 updates with new agents & GPT-6.1
Businesses may pay less for advanced AI as OpenAI bundles cheaper access, always-on agents and a shared workspace into ChatGPT.
Braze launches AI tools & deepens AWS collaboration
Marketers will gain more automated personalisation and compliance checks as the software maker deepens its ties with AWS.
Ping Identity launches three agents on Google Cloud
Ping Identity has launched three identity agents that let employees and administrators manage identity tasks through Google Cloud Gemini Enterprise.
SEON expands fraud signals to spot AI-made identities
Risk teams now have 200 more checks to catch synthetic identities and AI-generated fraud by linking behaviour, devices and address data.
Shield launches MCP Server for compliance AI access
Compliance teams at regulated banks can now query live surveillance alerts inside Claude, while Shield keeps permissions and records unchanged.
Smarsh adds AI tools for governed communications data
Regulated firms could search and export archived messages through AI while keeping existing permissions, audit logs and chain-of-custody controls.
TechnologyOne launches AI agent for university students
University support could become easier as TechnologyOne rolls out a conversational AI agent linking students to enrolment, resources and tasks.
Xero study says AI unlikely to cut Australian jobs
Most Australian accounting firms expect AI to reshape hiring and services, rather than reduce headcount, the Xero survey found.
Amazon rivals beauty chains as Australian sales shift online
Marketplaces are now taking as much Australian online beauty revenue as specialist chains, with consumers increasingly shopping through Amazon and social media.
Betterworks adds AI tools to boost workforce readiness
Employers could spot skills gaps sooner as Betterworks links meeting analysis with development plans and learning tools.
Job Moves
Zendesk names Rachita Sundar as Chief Financial Officer
Compare Club hires tech chiefs for AI-led platform
V2 AI expands into Perth with four senior leadership hires
Kablamo appoints Troy Bebee to lead Google Cloud push
CommBank appoints first Chief AI Scientist in Australia
Cevo hires former Macquarie AI leader to head AI adoption
Willis names Leah Mooney as Pacific consulting head for cyber risk
Quanton appoints Chris Wyman to lead Australia growth push
Blue Connections IT appoints new Head of Microsoft and Cloud
