Knowledge Management stories - Page 10
AI in law firms - why (only) 'quick gains' aren't the 'main game'
Mon, 17th Mar 2025
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risk & compliance
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ai
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ai ethics & governance
As law firms increasingly adopt AI for efficiency, experts warn that superficial gains are insufficient to reshape value delivery for clients.
iManage reports 42% revenue growth & 305 new clients
Wed, 12th Mar 2025
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document management
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ecm
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martech
iManage reports a stellar 42% growth in annual recurring revenue and adds 305 new clients, bolstered by innovations and cloud expansion in 2024.
Tray.ai unveils Merlin Agent Builder for AI deployment
Thu, 19th Dec 2024
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saas
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agentic ai
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integration
Tray.ai has launched Merlin Agent Builder, a platform aimed at simplifying AI agent development for enterprises facing significant technology challenges.
OpenText launches Cloud Editions 24.4 with AI upgrades
Wed, 20th Nov 2024
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data analytics
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digital transformation
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martech
OpenText has launched Cloud Editions 24.4, introducing AI-driven tools to enhance enterprise workflows and multi-cloud connectivity at OpenText World 2024.
Pure Storage unveils GenAI Pod with NVIDIA certification
Tue, 19th Nov 2024
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storage
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data analytics
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genai
Pure Storage has unveiled its GenAI Pod, a full-stack solution for AI projects, while also securing NVIDIA DGX SuperPOD certification for its FlashBlade//S500.
Customer Science launches AI Accelerator for call centres
Mon, 18th Nov 2024
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uc
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digital transformation
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fintech
Customer Science Group has launched an AI Accelerator Program, aiming to help contact centres effectively implement AI and enhance customer experiences.
Trellis Data unveils speedier, greener AI decoding tech
Fri, 15th Nov 2024
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cx
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martech
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genai
Trellis Data has launched a new AI decoding method, Dynamic Depth Decoding, which could cut computational needs by 68.4% and speed up processes significantly.
RingCentral partners with Verint to enhance RingCX platform
Mon, 11th Nov 2024
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productivity
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ringcentral
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verint
RingCentral has partnered with Verint to integrate advanced workforce management and customer experience solutions, enhancing the RingCX platform for its users.
Elastic & LG CNS partner to enhance AI search with KeyLook
Wed, 6th Nov 2024
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digital transformation
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genai
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ai
Elastic has teamed up with LG CNS to boost search capabilities, achieving a 95% relevance rate and halving data retrieval times with Elasticsearch.
SER named leader in IDC assessment for content services
Wed, 23rd Oct 2024
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digital transformation
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ecm
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martech
SER Group has been named a Leader in the IDC MarketScape for its innovative enterprise content services, praised for AI-driven capabilities and customer support.
Smartsheet links data with Amazon Q Business through AI
Wed, 9th Oct 2024
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devops
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hyperscale
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apm
Smartsheet has partnered with Amazon Web Services to launch a connector that integrates Smartsheet data with the AI-powered Amazon Q Business assistant.
How embracing AI could help your IT department support remote workers more effectively?
Tue, 24th Sep 2024
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ai
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hybrid & remote work
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productivity
Say goodbye to helpdesk bottlenecks and interminable ticket queues and hello to enhanced productivity across the enterprise.
Kore.ai launches GALE to simplify enterprise AI application development
Wed, 18th Sep 2024
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genai
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ai
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healthtech
Kore.ai unveils GALE, a groundbreaking Generative AI and LLM platform designed to revolutionise enterprise productivity and innovation through rapid AI application development.
iManage launches new AI-powered services to boost productivity
Thu, 15th Aug 2024
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cx
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martech
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it automation
iManage unveils AI-powered tools including iManage AI Enrichment and iManage Mailbox Assistant, aiming to elevate productivity and streamline knowledge management.
iManage reports strong growth, new deals & AI integration
Wed, 14th Aug 2024
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uc
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ai
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agentic ai
iManage reports a stellar year with 142 new customers including Linklaters, opening two data centres, and introducing AI-powered features and Microsoft integration.
Litera partners with Microsoft to enhance legal tech with Copilot
Tue, 4th Jun 2024
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genai
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ai
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agentic ai
Litera partners with Microsoft to revolutionise legal tech with AI-powered Copilot, enhancing efficiency and intelligence in legal practices using Microsoft 365.
TeKnowledge launch signals new era for global digital services
Tue, 9th Apr 2024
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digital transformation
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cx
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martech
TeKnowledge, a global tech company formed by Cytek Security, Tek Experts, and Elev8, launched on 9th April 2024, evolving digital transformation services.
The benefits and risks of Artificial Intelligence
Mon, 11th Mar 2024
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data analytics
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genai
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data privacy
AI is a powerful business tool, yet it carries potential risks. According to Immuta's 2024 Data Security Report, robust data governance is crucial to maintain security.
Basware unveils global expansion plans after bookings surge by 52%
Thu, 22nd Feb 2024
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cx
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martech
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risk & compliance
Following a 52% surge in bookings, global AP automation leader Basware reveals expansive growth strategy, with a firm focus on AI innovation, customer growth, and fraud prevention.
AI reshaping knowledge management for optimal asset use
Thu, 14th Dec 2023
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data analytics
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ai
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bi
Putting data in the right context makes it more useful, and AI and technologies like cognitive search can streamline this process.