Online shopping stories
Verified brand logos in emails are boosting Australians' trust and clicks in Boxing Day sales, as AI-driven phishing threats intensify.
Cyber Weekend spending of AUD $6.8 billion shows retail's strength, but AI-powered scams mean cyber readiness is now a peak-season necessity.
AI, safety tech and sustainability are set to reshape Australia's fleets by 2026, as managers race to integrate data and retain drivers.
Bad data is quietly wrecking Asia's eCommerce, fuelling failed deliveries, higher costs and eroding customer trust from click to doorstep.
Australians are reshaping Boxing Day, prioritising essentials, thrift and online safety over impulse spending amid cost-of-living strain.
AI tools and online deals help drive a 5% rise in Australian Christmas retail spending, with discount and department stores surging.
Social media fuelled a Black Friday boom in the UK, as Rithum data showed global social sales soaring 152% and online spend up 27%.
Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me's study of reviews finds.
Akamai and Visa are teaming up to secure AI shopping agents, blending edge security with payment checks to tackle fraud in agentic commerce.
North American shoppers now prize data privacy and trust over convenience, putting fresh pressure on retailers ahead of the holiday season.
Record Black Friday online sales risk hollowing out profits as soaring returns, refunds and BNPL queries squeeze retailers' margins.
Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.
Australian holiday shoppers are spending strategically, forcing retailers to sharpen promotions, personalise offers and boost in-store experience.
Reolink launches Australian Boxing Day sale with up to 48% off 4K home security kits, led by the Go Ultra solar 4G camera bundle.
AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.
Gen Z now trust online creators over tech brands, reshaping how phones, wearables and smart home devices are discovered and bought.
UK retailers brace for a GBP £1.05bn blow from 52 million post-Christmas gift returns, as hybrid shopping and fashion fit issues drive costs.
Automation, on-device AI and smarter device management are set to transform Canada's frontline industries and redefine digital operations by 2026.
A vast Coupang data breach and mass camera hacks in South Korea expose Asia's widening cyber security gaps and weak identity defences.
Online marketplaces now dominate UK high-value shopping journeys, as brands risk invisibility without strong, optimised product data.